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KPIs for the Cloud

As enterprise experience grows with cloud, expect more companies to demand KPI performance for the business as well as SLA performance for IT.
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DISCUSS     Email This
6/5/2012 2 comments
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Mary E. Shacklett
Thinkernetter
Wednesday June 6, 2012 11:05:46 AM
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Yes, they will, Mary--and I look for businesses to become more  aggressive in this  area.

Mary Jander
Thinkernetter
Tuesday June 5, 2012 6:57:46 PM
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Thanks for the video, Mary. Certainly, measurement is key to the value of anything, and as clouds take off, various measures of service will become even more important.

 

Mary E. Shacklett
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Mary E. Shacklett
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Mary E. Shacklett
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Multi-tenant clouds assure security for clients, but not necessarily for their ideas. Here's one thing you should discuss with your cloud provider before you sign on.
Mary E. Shacklett
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11|19|12   |   1:45   |   2 comments


Project management and marketing don't generally work well together, but now the cloud delivers PM software that is more compatible with marketing's creative and spontaneous nature.
Mary E. Shacklett
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11|2|12   |   2:22   |   No comments


Global enterprises are now looking beyond having just two datacenters and toward establishing multiple datacenters in different parts of the world.
Mary E. Shacklett
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10|26|12   |   2:00   |   14 comments


Now apparently the mobile platform of choice, the Apple iPhone has benefited from its sound understanding of human factors and ergonomics – but is this reputation threatened by a looming avalanche of advertising?
Mary E. Shacklett
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9|19|12   |   2:07   |   11 comments


Three ways the Internet can improve over the next few years.
Mary E. Shacklett
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The bring-your-own-device approach isn’t suited to monitoring of enterprise equipment and processes. In these cases, it is up to IT to come forward with gear suited to the task.
Mary E. Shacklett
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9|6|12   |   2:04   |   8 comments


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Mary E. Shacklett
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8|28|12   |   1:46   |   2 comments


Recently, Amazon was recognized for its customer satisfaction excellence. It has made no secret that being customer-centric is a primary goal. This should be the goal of every e-tailer that wants to build market share.
Mary E. Shacklett
Online Education That Benefits Enterprises

8|20|12   |   1:57   |   8 comments


Tongji University in China has teamed with local businesses in the development of a "real world" banking system that now enables students to master technical skills that are immediately transferrable to enterprises.
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Wisdom of the Big Chair
Cloud SLAs Tilt to the Vendor

1|3|13   |   3:47   |   No comments


As enterprises move to cloud computing, they need to be sure their vendors will deliver reliable performance.
Mary E. Shacklett
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9|6|12   |   2:04   |   8 comments


Enterprises are discovering that using social networking within the secure setting of a SaaS provider's network gives them an unusual opportunity to freely collaborate with partners, suppliers, and even competitors.
Mary E. Shacklett
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11|15|11   |   2:18   |   3 comments


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Wisdom of the Big Chair
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3|19|13   |   3:35   |   No comments


Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Wisdom of the Big Chair
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3|8|13   |   2:30   |   No comments


Big-data has become a big point of emphasis for many businesses. While the technology is available to deploy these applications, the needed personnel often is not. As a result, analytic engineers' salaries have blown past the six-figure mark, and hiring these experts has become a challenge for IT managers.
Mitch Wagner
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2|14|13   |   2:35   |   20 comments


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Second Shooter
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2|13|13   |   2:21   |   8 comments


Blaming the PC's gloomy future on tablets is an oversimplification.
Mary Maida
How Medtronic Overcomes Social Business Resistance

1|31|13   |   1:23   |   No comments


Showing results is the best way to win over social business doubters, according to Mary Maida, Medtronic lead information solutions manager. Internet Evolution's Mitch Wagner interviewed Maida at the E2 Innovate conference.
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The IBM Smarter Commerce Global Summit in Monaco kicked into high gear today, and we've already begun to see news emerging from that lovely city-state by the sea.
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