More CIOs are understanding the business processes very well, and the great ones understand the criticality of delivering IT value to business processes--but there is still a preponderance of strictly techology-oriented CIOs in small and mid-sized companies.
Hi Mary, thanks for the informative video. I'm into CRM and from my experience, the "meeting" of internal and external processes really boils down to the level of relationship that the company and the provider have with each other. I've seen cases wherein the company and the provider weren't able to understand each other's business well, so one could hardly expect their business processes to be seamless. Maybe it would be good for universities and colleges to teach client and supplier management in their IT programs.
Now apparently the mobile platform of choice, the Apple iPhone has benefited from its sound understanding of human factors and ergonomics – but is this reputation threatened by a looming avalanche of advertising?
Enterprises are discovering that using social networking within the secure setting of a SaaS provider's network gives them an unusual opportunity to freely collaborate with partners, suppliers, and even competitors.
Recently, Amazon was recognized for its customer satisfaction excellence. It has made no secret that being customer-centric is a primary goal. This should be the goal of every e-tailer that wants to build market share.
Tongji University in China has teamed with local businesses in the development of a "real world" banking system that now enables students to master technical skills that are immediately transferrable to enterprises.
Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
All the recent hoopla about cloud security overlooks an important point, which is that it's not strictly a cloud problem. The linkage of online services into cooperative chains creates the risk, and only biometrics and federation of providers can save us.
Less than a year ago, we were debating whether private or public cloud would prevail. Private cloud now appears to be a clear favorite. The reason? Organizations of all sizes are getting comfortable with cloud, and vendors are providing solutions that make the adoption of private cloud straightforward and less risky.
65% of CIOs are on board with cloud, but 55% are still thinking about it. Risk is the major barrier to entry. Cloud purveyors can help to address this by providing turnkey cloud solutions targeted at specific vertical industry markets.
Security issues are all over the media today, along with condemnation of hackers who "create" them, but the sad truth is that only one enterprise in eight says it would submit to a public security audit. We need to get serious about this issue as we head into the cloud era.
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