Survey Says: No Love for Internet Companies - Wisdom of the Big Chair

Internet companies have the dubious distinction of comprising about half of the Top 15 Hated Companies in the US. Poor products and mediocre customer service are the reasons for the notoriety.

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Written by Paul Korzeniowski

1/12/2011 2 comments

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Re: What no Comcast?

Joe Stanganelli

Thinkernetter

Friday January 14, 2011 9:23:10 AM

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It's a regional thing; where Comcast is concerned, I think it really depends upon where in the country you are. Here in New England, I have never had any significant issues with them whatsoever. I'm quite satisfied with them and have no plans to switch, even though some of their competitors charge less.

Comcast in other locales, however, can be downright terrible. Florida Comcast locations, for instance, are notably bad in my and others' experience. Almost everyone I know in Florida has had very bad experiences with Comcast. Additionally, one of my phone lines has a Florida area code; if I happen to call Comcast from that phone line, I am connected with a Florida location, which ALWAYS offers far worse service than when I call from a New England number and get connected to a New England call center.

So, take that for what it's worth.

(Mind if I ask where in the the country you are?)

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What no Comcast?

javeriayounes

IQ Crew

Friday January 14, 2011 4:43:07 AM

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The absence of Comcast from the list really surprised me. The company is most hated for its overcharging and worst ccustomer Service ever.

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