Alistair Rennie, general manager of social business at IBM, discusses what it means to become a social business, what makes for a successful social strategy, and how social improves the enterprise and customer relationships.
Sean Hogan, vice president of global healthcare delivery systems at IBM, discusses the fundamental shift happening in healthcare today, how this is impacting businesses, and the role IT plays in this transformation.
Companies are still getting their feet wet with social networking and what employees should and shouldn't broadcast. But they don't always involve HR and PR. Here's why they should, and what they risk when they don't.
A combination of an announcement by DT and a Pew survey is showing us what the next-gen Internet may look like, and why. The demand for flexible services, created by rewired, iPhoned, social brains, combines with cloud and optical technology to create something totally new!
Skype recently acquired GroupMe, a startup developing tools to make mobile communications simpler. The move underscores dramatic changes in that market, ones that will change how executives communicate.
Skype's acquisition by Microsoft should speed up some long-needed security measures and help the company rise above the social networking risk level. Skype users faced an increasing onslaught of spammers and would-be fraudsters, while left with less-than-friendly means of setting privacy filters.
Microsoft's buy of Skype could revitalize Phone 7, give Microsoft a social, gaming, and collaborative strategy, and spell the end for old-fashioned telco voice. It will also certainly give Google a headache in its Voice, Chat, and even Android strategy!
When Reiter gets incensed over incompetent Verizon FiOS order-taking and support, he broadcasts it via Twitter. Did it do any good? How should your company offer Twitter support? Watch this for all the answers.
What can users today do to protect their online privacy? The simplest and most obvious option is to not use the Internet – at all. However, once all digital information is consolidated over the Internet, trying to protect digital identity by simply unplugging from the Internet becomes impossible – a fact that has manifest implications for civil liberties, Saunders says.
Expert Integrated Systems: Changing the Experience & Economics of IT In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator. READ THIS eBOOK
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