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Banks Get Social

The PNC Financial Group is using social networking for outreach, product development, customer segmentation, branding, and more. It has also developed an iPhone-based virtual wallet application for Gen Y customers.
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10/19/2009 2 comments
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  Consumer Internet   Finance & Banking
  Telecom services   Web 2.0
  Retail   Social Networking
 
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WaqasAltaf
IQ Crew
Saturday May 19, 2012 8:34:28 AM
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Valuable feedback, targetting the online customers' segment through advertising, letting customers know about products that are being introduced and making policy changes announcements are some of the uses that banks should consider as the positive aspects of going social. 

Mary Jander
Thinkernetter
Monday October 19, 2009 12:37:37 PM
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The cocept of a "pre-balance" is great. I'm assuming the bank calculates what might be available over the amount that will go out for automated bill payments that week or month. If that assumption is right, I'd like this capability -- even though I'm not in the target segment.

Thomas S. Kunz
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Thomas S. Kunz
Banks Get Social

10|19|09   |   1:32   |   2 comments


The PNC Financial Group is using social networking for outreach, product development, customer segmentation, branding, and more. It has also developed an iPhone-based virtual wallet application for Gen Y customers.
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all Thomas S. Kunz video blogs
 
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what.the.ferraro
Tech I Don't Want, Part 1: The TwitterPeek

Part 1 of 3   |  
See complete series
12|7|09   |   1:57   |   8 comments


In Part One of 'Tech I Don't Want for the Holidays,' Nicole trashes the TwitterPeek, a new mobile device for Twittering on-the-go.
Steve Saunders' Outernet
The Death of Anonymity: Part 3

Part 3 of 4   |  
See complete series
10|28|09   |   1:35   |   4 comments


What can users today do to protect their online privacy? The simplest and most obvious option is to not use the Internet – at all. However, once all digital information is consolidated over the Internet, trying to protect digital identity by simply unplugging from the Internet becomes impossible – a fact that has manifest implications for civil liberties, Saunders says.
Steve Saunders' Outernet
The Death of Anonymity: Part 2

Part 2 of 4   |  
See complete series
10|27|09   |   2:08   |   9 comments


By 2011 the number of Internet-connected sensors will exceed 1 trillion, making your chances of doing anything or going anywhere unnoticed pretty much zero. Saunders talks about how the 'sensortization' of the Internet is eliminating the traditional divide between online and offline populations.
Steve Saunders' Outernet
The Death of Anonymity: Part 1

Part 1 of 4   |  
See complete series
10|26|09   |   1:29   |   13 comments


The 20th Century Internet was characterized by the ability to interact with other people and information on the Internet largely without anyone knowing who you were. The Internet of this century, conversely, will be defined by identity. Saunders explains how Internet users are unwittingly contributing to the demise of the anonymous Internet.
Steve Saunders' Outernet
The Coming Internet Bubble: Part 2

Part 2 of 2   |  
See complete series
10|16|09   |   3:38   |   19 comments


How do you recognize an Internet bubble when you see one? Saunders explains how all bubbles have four symptoms in common – and takes a swipe at Google and Twitter into the bargain.
Steve Saunders' Outernet
The Coming Internet Bubble: Part 1

Part 1 of 2   |  
See complete series
10|14|09   |   1:54   |   16 comments


The sky is falling! And in other news, Saunders explains why he’s predicting a second Internet bubble – this one based around the current craze for social media.
what.the.ferraro
Happy Automated Holidays From WalMart

12|9|11   |   3:08   |   13 comments


Introducing Shopycat, a Facebook app for sort of maybe determining what to buy your friends and family for the holidays. Analytics at its finest? Not so much.
Kim Davis
Groupon's Bad Deal for Employees

9|14|11   |   1:40   |   11 comments


A class action lawsuit alleges that Groupon failed to pay mandated overtime. That's one kind of discount it doesn't want to be known for.
Second Shooter
MySpace ‘Reinvention’ Comes Too Late

10|29|10   |   2:09   |   7 comments


MySpace is reinventing itself by focusing on content, but it's too late, and other social networks should learn from its example by looking toward a telco payment model if they want to sustain user commitment and their own revenue.
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Alison Diana
Alison Diana   5/21/2013   1 comment
Ushering in a new era of cognitive computing systems, IBM announced today the IBM Watson Engagement Advisor, a technology breakthrough that allows brands to crunch big data in record time to transform the way they engage clients in key functions such as customer service, marketing, and sales.
an IBM information resource
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Internet Evolution – not for thickies
Keep Critical Data With a Knowledge Management System
Taimoor Zubair
Fortune 500 companies lose at least
$31.5 billion a year by failing to share knowledge. A Knowledge Management System (KMS) can help companies significantly reduce these costs.

CLICK FOR MORE
M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

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M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE
M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE
M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE
Yahoo Needs to Break Tumblr in Order to Fix It
Joe Stanganelli
As
Mitch Wagner discussed today, Yahoo is acquiring Tumblr. The big Internet debate at the moment is whether Tumblr will be good or bad for Yahoo. Regardless of their stances on the future of Yahoo itself, many claim that Yahoo will somehow ruin Tumblr.

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