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No Cheers for Yahoo!

Yahoo CEO Carol Bartz has been removed, and the question is whether the company can succeed under ANY leadership. It has two problems: its Internet startup culture and its unwillingness to take advantage of potential partnerships with telcos and cable companies.
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Written by Tom Nolle
9/7/2011 16 comments
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Tom Nolle
Thinkernetter
Thursday September 8, 2011 4:53:51 PM
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Absolutely, Kim.  Global total adspend is about $700 billion and total global network services is about five times that.  It should be clear that it would be smarter to figure out how to sell something than to figure out how to ad-sponsor something, but VCs use voodoo math, apparently, and buzz is what drives social startups.

Tom

Kim Davis
Thinkernetter
Thursday September 8, 2011 4:46:58 PM
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While there may be strategies to make online ads that much more effective, isn't there a quite independent problem that ad dollars - and target "eyeballs" - are finite and are being outrun by the number of advertising platforms the Internet is creating every day?

Tom Nolle
Thinkernetter
Thursday September 8, 2011 2:08:07 PM
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That's kind of a reflection of the challenge of online ads, Nicole.  We have a lot of good historical data on how ads work in traditional media, but in online even though in theory we should get really good metrics, we have little really good data.  Is an "impression" really making an impression?  I did some research on this topic and found that for seasoned IT professionals visiting tech publication websites, they typically ignored site-pre-roll banner ads so completely they had no sense they were even there.  The same research showed that where ads were linked contextually to editorial material on the same page, they had a very high level of recall.  Thus, to your point, relevant ads are powerful online.  The trick is making them relevant.  My own work would suggest that ad success depends less on demographic or behavioral targeting and more on contextual targeting, meaning that you put ads for crock pots on slow-cooker recipe pages and ads for TVs on pages talking about the features of HDTV sets.  It's surprising to me how often that doesn't happen!

Tom

Nicole Ferraro
IQ Crew
Thursday September 8, 2011 1:54:58 PM
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"There are only so many eyeballs, only so many dollars per eyeball, and we've trained two or three generations of consumers on how to ignore ads."

Those are the two big problems for this industry. Eyeballs do not automatically equal dollars, yet there are still many companies subscribing to that theory (I cannot figure out why); and consumers are continuously being given the tools to avoid/ignore advertisements. Now the online advertising industry may be working backwards, serving less relevant ads (more likely to be ignored) in order to comply with privacy demands. In other words, it's time to come up with alternatives to advertising as a revenue stream and abandon the users = dollars "logic."

Tom Nolle
Thinkernetter
Thursday September 8, 2011 11:43:05 AM
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The big winner in the OTT space may end up being somebody like Amazon.  Think about it.  if the goal of advertising is to get somebody to buy something in an indirect, manipulatvie way, why wouldn't the direct approach--sell it to them--be better?  What companies pay in retail spread to get their products and services to the market is much larger than their ad budget.

Seen in this light, the Amazon tablet might be more significant than just an iPad competitor!

Tom

Kim Davis
Thinkernetter
Thursday September 8, 2011 11:28:24 AM
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You are so right about this Tom.  I look on in amazement at what are thought of as major players in the industry, still acting like start-ups, trying to figure out how to turn their bright idea into reliable, long-term revenue.  GroupOn.  YouTube.  Maybe even Twitter.

Google figured it out with search, but search is not the future.  It seems to be laying down some strong alternative plans.  LinkedIn seems to have figured it out through subscription.  Facebook through sinister omnipresence.  But I think we will see some very big names run out of steam in the not too distant future.

Tom Nolle
Thinkernetter
Wednesday September 7, 2011 5:25:16 PM
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That's like selecting between leprosy and tuberculosis, I think!  The problem is that there are too many people trying to monetize ad appearance.  There are only so many eyeballs, only so many dollars per eyeball, and we've trained two or three generations of consumers on how to ignore ads.  I'd back political websites; there's no shortage of money there!

Tom

Kim Davis
Thinkernetter
Wednesday September 7, 2011 4:56:50 PM
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So, should I back Yahoo or AOL.  Having trouble deciding.

It's almost as if some of these early Internet start-ups have spent the last ten or more years waiting for the money to come to them.  Yahoo has enormous traffic on its home page, doesn't it?  You'd think they could bake some cake with that.

 

Tom Nolle
Thinkernetter
Wednesday September 7, 2011 4:54:20 PM
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I never understood their logic, Mary.  They just seemed too stuck on themselves.

Tom

Mary Jander
Thinkernetter
Wednesday September 7, 2011 4:10:03 PM
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Great analysis. It absolutely escapes me how Yang and co. could have judged the market so poorly. Many startups take nothing for granted and realize how hard they have to work to sell out to anyone, much less Microsoft. How that eluded Yahoo mystifies me.

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Second Shooter
5
of
Second Shooter
Argument Over Top-Level Domains Is 'Stupid'

4|11|13   |   2:07   |   3 comments


The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
Second Shooter
Locked Handsets Aren't the Problem – Subsidies Are the Problem

3|13|13   |   2:09   |   10 comments


Subsidized handsets, rather than locked handsets, should be the focus of regulators. We're not getting good deals, not fostering innovation, and weakening our power as buyers.
Second Shooter
Firefox OS Points to Possible New Directions for Google

3|4|13   |   2:08   |   6 comments


A "Chromephone" would allow Google to regain the control it lost from Android.
Second Shooter
Terrorists Attack Our Refrigerators!

2|28|13   |   2:22   |   No comments


50 billion household devices will be on the Internet by 2020, according to Cisco. And we're hearing foreign governments are hacking our infrastructure. Surely our refrigerators are next!
Second Shooter
It's Not Tablets That Threaten the PC

2|13|13   |   2:21   |   8 comments


Blaming the PC's gloomy future on tablets is an oversimplification.
Second Shooter
YouTube Payment Plan Could Get Complicated

2|4|13   |   2:10   |   5 comments


YouTube's move to a partial pay-for-view model could help relieve a dearth of good new content but it could also complicate debates in many parts of the world over payment by content providers for delivery of their material to customers.
Second Shooter
Google's Larry Page: We Are Living in Uncharted Territory

1|29|13   |   2:11   |   7 comments


That's what Larry Page said on Google's earnings call, referring to the conjunction of mobile and the cloud. Well, let's chart it then! We need to be thinking about an Internet where 90% of our traffic goes to 70 destinations within 40 miles of us.
Second Shooter
Graphing Facebook Graph Search's Success

1|25|13   |   2:13   |   10 comments


Facebook's Graph Search may face some profound challenges and risks, first, because Facebook users haven't been thinking of their posts as product reviews; and second, because Facebook will now have to contend with the social-network equivalent of SEO "gaming" of results.
Second Shooter
Europe Considers One Network to Cover them All

1|17|13   |   1:45   |   12 comments


EU operators are considering joining up to create a pan-European network to reduce competitive overbuild and cost. This might lower costs and focus operators on higher-level, more interesting services.
Second Shooter
Content Wars Will Define 2013

1|14|13   |   2:07   |   6 comments


2013 will see resolution of the conflict between content delivery systems such as Netflix and content providers, including broadcast TV networks.
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5
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Mary E. Shacklett
Making Wishes for Internet Innovation

9|19|12   |   2:07   |   11 comments


Three ways the Internet can improve over the next few years.
Wisdom of the Big Chair
Home Security: An Emerging Internet Battlefield

6|11|12   |   2:22   |   4 comments


With the advent of low-cost Web cameras and broadband network connections, home security systems have become a hot business. In addition to traditional security suppliers, like ADT, the market is attracting telcos, cable companies, and energy providers, thereby creating an area of increasing competition.
Second Shooter
Xbox, FiOS & the Future of 'Universal TV'

12|5|11   |   2:08   |   2 comments


Verizon has made the Xbox into a basic set-top box, so does that mean streaming video will replace TV after all? That's complicated. It turns out there are three different video models and three different futures for them.
Wisdom of the Big Chair
Forecasting What's Next in Collaboration

9|8|11   |   2:15   |   9 comments


Skype recently acquired GroupMe, a startup developing tools to make mobile communications simpler. The move underscores dramatic changes in that market, ones that will change how executives communicate.
Second Shooter
The Real Impact of Google+

7|15|11   |   2:13   |   14 comments


Maybe Google+ will be competitive and maybe it won't, but it's likely to introduce video calling and OTT communications as a replacement for standard telephony. There will be major consequences to this, and we don't have an FCC or political framework capable of coping.
Second Shooter
Pondering Comcast/Skype

6|17|11   |   2:18   |   8 comments


Comcast's deal with Skype for on-TV videoconferencing seems illogical on its face: It encourages the worst kind of traffic for cable broadband providers. So could they have a deeper strategy to monetize this, one that might test neutrality rules yet again?
Wisdom of the Big Chair
Singing the Mobile Bandwidth Blues

10|29|10   |   2:56   |   3 comments


Customer interest in mobile video transmissions is growing. However, there is not enough bandwidth now to support rich exchanges – a shortcoming that could stymie movement to applications like mobile videoconferencing.
Not Dr. Phil
Comparison Shopping for Broadband – Or Not

12|4|09   |   02:36   |   26 comments


Comparing Internet services is tough because service providers price and market their services based on a best-case scenario connection that most consumers will never enjoy.
Second Shooter
Google's Larry Page: We Are Living in Uncharted Territory

1|29|13   |   2:11   |   7 comments


That's what Larry Page said on Google's earnings call, referring to the conjunction of mobile and the cloud. Well, let's chart it then! We need to be thinking about an Internet where 90% of our traffic goes to 70 destinations within 40 miles of us.
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