Why does oursourcing always assume the contract goes to China or India? Can we stop for a monent and look at why so many corporations outsource support to companies cannot offer the quality and caliber of North American and European providers?
Would you honestly even consider hosting your business and intellectual assets in China? Maybe if you don't consider a risk mitigation and security assessment for hosting or SAAS solutions.
Do you really believe that the grads in Bangalore can write code and debug as well as North American programmers? P-lease!
Do you find the level of customer service calls in India on par with the US? They still don't even have enough bandwidth for their call centers QOS.
I'm not saying that this will eventually improve, but let's face it, most of the business leaders who make these outsourcing moves are themselves technically challenged. They are cheaping the value of their products and organizations.
Why do they make these decisions? Bigger gross-margins, bigger bonuses and dividends to shareholders.
So that's what the rationale is, can anybody else admit it?
Funny that you should mention that, I just read about how Boeing new plane went over budget and was late due to the fact overusing outsourcing. If you do decided to do outsourcing, you have to make sure you have a really good people on staff at your home office to make sure that projects are done correctly and quickly.
Many CIOs are findng themselves in the midst of a "cloud honeymoon," with little empirical data available about how cloud should perform and with other C-level executives just happy to have cloud. But this is likely to end in the next 18 months, when the hard questions about cost savings, agility, and speed of deployment begin to emerge.
Companies in Asia have mostly applied "back-burner" IT tactics in the recession – but this will no longer work as the economy starts turning. How can companies in Asia respond better and more dynamically to future market change? Check out IDC's list against your own.
CXOs should be looking at the cloud’s ability to move business processes from enterprise to enterprise. Companies that think of themselves as part of a larger ecosystem in this way can use cloud computing to achieve a sustainable competitive advantage.
You've heard the expression, "Out of the frying pan, into the fire?" Amazon lives in the fire. The e-tailer wins by keeping things hot for its competitors, employees, and itself, according to a new book.
Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Linux Journal recently released its 2013 Readers’ Choice Awards. As an Ubuntu convert in recent years, I was glad to see Ubuntu took the top spot for "Best Linux Distribution" (at 16 percent, edging out Debian, which took 14.1 percent).
Expert Integrated Systems: Changing the Experience & Economics of IT In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator. READ THIS eBOOK
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