In order for banks to grow, they'll first have to start by retaining their standing client bases. To do this will require better customer service and more transparency. Banks are meeting these needs through more automated commodity services and mobile banking applications.
Financial services companies are focused on modernizing and consolidating their core applications. The goal is to provide a holistic customer view, become more agile, and offer new products quickly, in a personalized way. SOA is one key building block of this transformation.
Data is at the heart of any financial services firm, but analyzing that data in real time, and making decisions and predictions based on that data, is where the future is – whether that is customer data, trading data, or even risk management data.
In order for banks to grow, they'll first have to start by retaining their standing client bases. To do this will require better customer service and more transparency. Banks are meeting these needs through more automated commodity services and mobile banking applications.
I do hear that authentication is improving, and especially in banking. But to think that our transactions are going across networks (mobile or otherwise) in the clear is scary.
Increasingly, I hear that improved authentication is top of mind in security. There are some new techniques that should help validate a person to a series of networks much more effectively than is possible today. Do you hear that too, Fritz?
The security is a huge concern, and as we move to things like mobile payments, that concern will loom larger. From talking to these folks, the two things being worked on are authentication and then encryption (I learned that many transactions you do at a merchant location goes back to the CC company unencrypted; heck, maybe all of them do). And that's before we get to the mobile part. But the mobile device will become your debit or credit card, and I think the players (RFID, SIM card makers, etc) have security top of mind. . . . or, I hope they do. By the way, mobile payments in particular exists in many countries.
Security will have to move ahead with these new services. While I love the idea of mobile banking and payments via cellphone, I'll have to be certain they're safe before diving in, and I don't think I'm alone in that.
Hopefully, the technology underlying these new Web-informed banking techniques is better than it's been for online banking overall.
Hospitals get instrumented and data flows like blood through veins, transforming the delivery and quality of healthcare. Here’s a quick look from HIMSS, the biggest healthcare IT show on the block.
A survey by JD Powers found that customer interest in product features is lessening as phones evolve. Rather than features, price is driving purchases, and that change could have a dramatic impact on how IT departments secure these devices.
Subsidized handsets, rather than locked handsets, should be the focus of regulators. We're not getting good deals, not fostering innovation, and weakening our power as buyers.
Linda Descano, President and CEO of Women & Co., and managing director of partnerships and branded content of North America marketing at Citi, explains her firm's marketing opportunities and challenges.
The amount of data traffic running over US wireless networks grew 123 percent from 2010 (388 billion MB) to 2011 (866.7 billion MB), according to the CTIA. Carriers have tried to prepare for the change by moving from 3G to 4G networks. But with data rates increasing so rapidly, will there be enough bandwidth to meet future demand? Doubtful!
For the frazzled, hurried consumer, waiting in line has become a major bugaboo. A survey by Great Clips has found that 94 percent will wait less than 10 minutes to check out at a store. Self-check-in has become popular among airlines and is now making its way into the retail marketplace. Using smartphones, consumers can order items and pick them up, cutting down on their wait time.
A combination of an announcement by DT and a Pew survey is showing us what the next-gen Internet may look like, and why. The demand for flexible services, created by rewired, iPhoned, social brains, combines with cloud and optical technology to create something totally new!
Expert Integrated Systems: Changing the Experience & Economics of IT In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator. READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE! REGISTER HERE
Wanted! Site Moderators Internet Evolution is looking for a handful of readers to help moderate the message boards on our site – as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?
To save this item to your list of favorite Internet Evolution content so you can find it later in your Profile page, click the "Save It" button next to the item.
Email This
