Yes I had looked up "Outliers" after hearing his talk on "outsiders" because I was curious about the common thread. It seems there's more to the Outliers idea than his keynote covered, but being an "outsider" is at least part of being an "Outlier."
I hope this made at least a little tiny bit of sense.
i think you are right Mary. I have to say, his speech was absolutely top notch. Well worth going to Florida for - which was lucky since the person i actually went there to meet refused to meet with me when we arrived!!!! And he had invited us to the conference!!! UNBELIEVABLE!
When Reiter gets incensed over incompetent Verizon FiOS order-taking and support, he broadcasts it via Twitter. Did it do any good? How should your company offer Twitter support? Watch this for all the answers.
A recent release of the popular TweetDeck app for Twitter power-users gives new life to software that had previously taken a wrong turn. Here's a quick walk-through of the new TweetDeck, to show you why it should be at the top of your Twitter toolkit.
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