I'm thinking if the rollout of the feature enhancemenare is executed properly, it should seamless as in nearly unnoticed to the 'user' experience, other than the benefit of that new feature. at least in navigation, perhaps if designed to be intuitive.
not sure why there would be frequent look and feel redesign..
then again, I'm uable to tell you which sites I frequent off of the social grid these days.
I would say, depending on the kind of site you have; a massive overhaul and change every few months for e-commerce sites, and every year for basic tech/IT companies (SMB). And a major focus on changing the mobile compatible look of your site as often as possible, with new app releases every month or two if possible across the board in all industries.
Are technology advances the reason for that frequency of changes, @nathan? It seems a lot of sites seem to follow that scheduling somewhat (at least from the outside looking in); I am wondering what the driver is.
A survey by JD Powers found that customer interest in product features is lessening as phones evolve. Rather than features, price is driving purchases, and that change could have a dramatic impact on how IT departments secure these devices.
A recent release of the popular TweetDeck app for Twitter power-users gives new life to software that had previously taken a wrong turn. Here's a quick walk-through of the new TweetDeck, to show you why it should be at the top of your Twitter toolkit.
Positec, a manufacturer of power tools for homes and commercial applications, achieves greater customer service flexibility and cuts hold times in half by using a cloud-based service to manage its call center.
Recently, Amazon was recognized for its customer satisfaction excellence. It has made no secret that being customer-centric is a primary goal. This should be the goal of every e-tailer that wants to build market share.
Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
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