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Keeping Privacy Policies in Check

The FTC points to a settlement with Google Buzz as a warning for companies that don't inform users when changing their privacy policies.
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Written by David Vladeck
11/9/2011 6 comments
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  Consumer Internet   Personalization & privacy
  Google   Government
  Social Networking  
 
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Mary Jander
Thinkernetter
Thursday November 10, 2011 5:07:14 PM
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Cheers! Very heartening to see the FTC making a thorough job of dressing down these sites for their shenanigans.

It will be interesting to see how Facebook responds and how the settlement materializes.

Nicole Ferraro
IQ Crew
Thursday November 10, 2011 4:55:05 PM
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Ah, speaking of Facebook, I've just read the following:

Facebook Inc. is finalizing a proposed settlement with the Federal Trade Commission over charges that it engaged in deceptive behavior when changing its privacy settings...

The proposed settlement - which is awaiting final approval from the agency commissioners - would require Facebook to obtain "express affirmative consent" if Facebook makes "material retroactive changes," some of the people said.

Facebook would also have to "submit to independent privacy audits for 20 years," as Google now has to because of Buzz. Good stuff!

 

 

Nicole Ferraro
IQ Crew
Thursday November 10, 2011 3:06:19 PM
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I agree that adding verbiage to a privacy policy and hoping people read it isn't enough. But what if all users were notified via email or message, or a pop-up screen when they signed on, that there's been a change? Or warned of such a coming change in advance? What other measures could companies take in these instances?

Kim Davis
Thinkernetter
Wednesday November 9, 2011 5:22:21 PM
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My big problem has been that "informing" consumers is a concept which lacks precision.  I usually find out about changes to privacy policies by reading online that people are complaining.  I then trace this back to the website, and ultimately to the page of the website where people have supposedly been "informed."

Writing something somewhere should not count as "giving people notice" or "informing" them.

 

Nicole Ferraro
IQ Crew
Wednesday November 9, 2011 10:26:40 AM
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Sounds to me like other companies (Facebook and Verizon, for example) need to look upon Google Buzz and that court order as a warning. But I'm not seeing much evidence that they are.

Mary Jander
Thinkernetter
Wednesday November 9, 2011 10:23:20 AM
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It's so great to hear that the FTC is listening and taking action on some of the shenanigans perpetrated by big Internet companies.

Now, where's Facebook's order?

David Vladeck
2
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David Vladeck
How to Keep the FTC Away

11|21|11   |   3:48   |   4 comments


David Vladeck tells Internet companies how they can avoid ever coming face-to-face with him and his peers at the Federal Trade Commission.
David Vladeck
Where the IAB Pledge Falls Short

10|26|11   |   2:15   |   6 comments


The Interactive Advertising Bureau recently implemented a "code of conduct" for the online ad industry. Here's why it doesn't fully satisfy the FTC.
David Vladeck
The Need for 'Do Not Track'

10|20|11   |   2:30   |   6 comments


David Vladeck, Director of the Bureau of Consumer Protection of the Federal Trade Commission, discusses the state of "Do Not Track" and the problem with consumer behavior tracking online.
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5
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Steve Saunders' Outernet
The Death of Anonymity: Part 3

Part 3 of 4   |  
See complete series
10|28|09   |   1:35   |   4 comments


What can users today do to protect their online privacy? The simplest and most obvious option is to not use the Internet – at all. However, once all digital information is consolidated over the Internet, trying to protect digital identity by simply unplugging from the Internet becomes impossible – a fact that has manifest implications for civil liberties, Saunders says.
Steve Saunders' Outernet
The Death of Anonymity: Part 2

Part 2 of 4   |  
See complete series
10|27|09   |   2:08   |   9 comments


By 2011 the number of Internet-connected sensors will exceed 1 trillion, making your chances of doing anything or going anywhere unnoticed pretty much zero. Saunders talks about how the 'sensortization' of the Internet is eliminating the traditional divide between online and offline populations.
Steve Saunders' Outernet
The Death of Anonymity: Part 1

Part 1 of 4   |  
See complete series
10|26|09   |   1:29   |   13 comments


The 20th Century Internet was characterized by the ability to interact with other people and information on the Internet largely without anyone knowing who you were. The Internet of this century, conversely, will be defined by identity. Saunders explains how Internet users are unwittingly contributing to the demise of the anonymous Internet.
Reiter's Block
Twitter Caves to Censors but Isn't the Enemy

1|30|12   |   2:49   |   13 comments


The Internet erupted in rage when Twitter said it could block tweets on a country-by-country basis. But avoid knee jerk reactions!
Ann Cavoukian
Privacy Is Everyone's Responsibility

11|1|11   |   4:01   |   17 comments


Ontario's privacy commissioner offers advice to businesses and users for protecting privacy online.
Wisdom of the Big Chair
Big Brother Is Watching the Web

10|19|11   |   2:57   |   6 comments


The US government is funding controversial projects to collect daily Internet activity, including Web searches, Twitter messages, Facebook and blog posts, and the digital location trails generated by billions of cellphones. Its goal is to map these interactions to predict social behavior, such as protests.
Eben Moglen
The Real Meaning of 'Internet Freedom'

6|14|11   |   2:32   |   7 comments


The US boasts a commitment to "Internet freedom," but in practice that commitment falls short. What Internet freedom really means is freedom of the mind.
Eben Moglen
Defining 'Freedom Boxes'

6|10|11   |   2:53   |   5 comments


Our online communications and privacy are being threatened by governments and corporations. Eben Moglen believes it's time for a People's Internet, made possible by "Freedom Boxes."
what.the.ferraro
Facebook Fails at Communications Again

6|9|11   |   02:57   |   21 comments


Facebook rolls out facial recognition technology without proper warning and freaks everyone out. Cue probe from EU and another Zuckerberg apology.
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