On Big Data - we are discussing. We recently went live with a open data site and are working our stratagy as it is movign forward. this was an iniative from the City Manager's office lead by a memeber in his office so we sorta got involved on the back end.
Here it is: @Mary I've been talking to people this week about where local government IT is at with respect to big data and analytics. Do you fall into the camp of not yet discussing it/investigating it/have a fully developed strategy? - From Kim
Follw up on Silos - in some cases yes but overall no. We house all but Water Aviation and Fire's department specific data at Central IT. the issue is more when they got to comferences or entertain a vendor. We have had several applications presented to us as ones they want that will not work on our network, are on hardware we know nothing about - basically not within our standards or knwoledge skills.
Mary - So the sales person for the vendor told them what to do, and you're pushing back against that? Does the user have the ability to make the procurement -- write the check? -- or is that your department?
@ Kim on silos - it is a challege as they know what they need best to do their business beacause the sales person told them. When it gets to the tech part to make it really work they need our help and do not like what we tell them. Having 18-20 different business overseen by one IT unit is a challenge.
@ Mitch Wagner on communication - I have been lucky enough to createa relationship with the Major who runs their IT and made strides towards communication and collboration. I currently have a City IT employee who reports to me working in their IT Divison.
@Mary I've been talking to people this week about where local government IT is at with respect to big data and analytics. Do you fall into the camp of not yet discussing it/investigating it/have a fully developed strategy?
Did you need to do a lot of executive education with other top decision-makers within Kansas City before you began adopting cloud, Mary? Wondering because -- even though you are using a mix of private, hybrid -- there's a lot of confusion about cloud in the general public...
Is it correct that one of the biggest challenges local government CIOs face is that individual agencies and departments are so siloed that it's very hard to get them to accept across-the-board changes--even improvements?
Howdy folks. I like Mitch's question about gov opportunities from Google Fiber, and a follow-up: Has the city faced any pressure from the incumbent broadband carriers about Google's service and pricing?
You've heard the expression, "Out of the frying pan, into the fire?" Amazon lives in the fire. The e-tailer wins by keeping things hot for its competitors, employees, and itself, according to a new book.
Positec, a manufacturer of power tools for homes and commercial applications, achieves greater customer service flexibility and cuts hold times in half by using a cloud-based service to manage its call center.
Big-data and analytics tools enable marketers to understand customers as individuals, identifying unmet needs and addressing each customer as a "segment of one," says John Kennedy, VP corporate marketing, IBM.
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