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Tony Cicco, Global CIO, AEA Group

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I enjoyed it Nicole--so long for now!

Thinkernetter

Too true -- positive attitude is the only way and will pay off.

IQ Crew

Tony, thank you very much for taking so much time today and for all the great insight. And thanks to you all for joining and for the chat.

IQ Crew

I am sorry to hear that--I suppose the best way to look at thisfor now -- is just do your best and keep a positive attitude--you will succeed!

Thinkernetter

@Tcicco:  Many many thanks.  I hope, if I last 35 years, I stay as positive and enthusiastic as you are.

Thinkernetter

@tcicco:  Manager is the problem, unfortunately.  I'm hoping that the upper managment comes to realize that.  Until then, I clean messes and keep doing the best I can with what I have to work with.

Thinkernetter

Thank you all for participating it was my pleasure

Thinkernetter

Tony -- thanks for sharing your vast experience and for giving us some very pragmatic and straightforward answers.

 

IQ Crew

Many thanks for spending time with us Tony.

Thinkernetter

Tony, many thanks for a terrific interview -- audio and online.

Thinkernetter

Haha, your ranking will increase if you hang out on the site more, Tony!

IQ Crew

Replying to the mess cleaning peon--does your manager see the problem--can they help with the messaging?

Thinkernetter

Tony -- great question!  CavePainter sounds suspiciously like DigitalDinosaur (and I've been referred to as both of those)

 

IQ Crew

Ha! @Tony: The cave painter designation is only because this is your first appearance on the message board.

Thinkernetter

No offense, Tony - we all start out painting caves. :D

Thinkernetter

Well we've taken up lots of Tony's time. Anyone have final questions for him before we set him free?

IQ Crew

BY the way--why am I a cave painter : )

Thinkernetter

As far as the C-suite getting too crowded--before they were "Chiefs" they were managers or directors or some other title--so I don't see it as much as getting crowded as being a title change

Thinkernetter

The main challenge for the Hurricane Katrina response was how to enable our response teams to collaborate across multiple issues--health, environmental, infrastructure, etc. Katrina was so devastating that every major unit in GAO was called upon to assess the impact and recovery. So tying all those unbits together so they could get theior work done and collaborate at the same time was the biggest challenge.

Thinkernetter

@tcicco:  Sounds great, but i'm one of the mess cleaning peons.  I try to keep all communications to middle and upper management professional, but it gets darn hard sometimes.

Thinkernetter

@Tcicco-- I call them shade tree mechanics--they know just enough to get into trouble! I think you have to have an avenue for communicating in a non-emotional way what they messed up, what they should have done and how you are going to work with them to prevent it from happening again. :)

Thinkernetter

There's been such an increase in C-level titles. Is it getting too crowded in the C-suite?

IQ Crew

Question: You played an important role in leading the IT response to Hurricane Katrina, I believe.  What sticks in your mind as the special challenges you gaced there?

Thinkernetter

Collaboration among C-suit can be difficult. There is a natural tension--competitiveness. But if the CEO puts the proper incentivces/processes in place (and they don't have to be monetary) I believe you will see collaboration become a norm.

Thinkernetter

Wow, Tony!  It's one thing to talk about implementing some sustainable initiatives, and quite another to be as involved as you are in finding out information and driving new opportunities.  Great!

Thinkernetter

@TCicco:  How do you deal with middle management who talk the talk but can't walk the walk when it comes to IT and especially security but end up making a mess of things that they then rely on the 'peons' to clean up?  Yet they tell the 'C-suite' that they have it all under control?

Thinkernetter

Great feedback on that, Tony. Thanks.

IQ Crew

In terms of collaborating with the business--it starts with gaining their trust through a well managed and operating IT function. Once you achieve that the business will look to you as a solution provider.

Thinkernetter

Regarding collaboration, we've spoken a bit on Internet Evolution about the need for harmony and collaboration in the C-suite. Have you found, in your experience, that C-level executives from different departments don't work as well together as they should? (Whether within AEA or in other organizations you've worked for.)

IQ Crew

I am a member of the Uptime Institute, the Green Grid and others. These organizations provide a wealth of information. As well as Dept. of Energy and EPA.

Thinkernetter

I do collaborate with the CXOs in the AEA Group. I report to the AEA CEO but also collaborate with all the executives and try to offer assistance wherever I can.

Thinkernetter

Are there any publications you read that address sustainability opportunities specifically that you read?  I'm thinking CIO Magazine has some articles?  Where do you get ideas for new initiatives?

Thinkernetter

I have looked at the cost of moving to the cloud and when you add in all the services, including security it is not the right move for us. I think if more organizations had the information on their current cost of operations they would be in a better position to make the decision. And yes I am a huge proponent of virtualization

Thinkernetter

Absolutely. Are there other CXOs you collaborate with on a regular basis within AEA?

IQ Crew

Makes sense, Tony.  Sounds like there's an increasing need for collaboration between IT and business going forward.

Thinkernetter

AEA is all about sustainability it is an internal focus but they also provide expert sustainability services to many organizations

Thinkernetter

Interested to hear that you favor virtualization, but not cloud services.  Is that purely a cost thing?

Thinkernetter

I think the CIO role is much more interesting now than it was 10-15 years ago. With business relying more heavily ontechnology the CIO is in a perfet position to be a game changer--add value to the business by reducing cycle times for business functions, improving BI, etc.

Thinkernetter

"As prepared as we can be" makes sense in an environment that is ever-changing and when attackers get more sophisticated by the day.

IQ Crew

Does AEA position itself publicly as a company that values sustainability, or is it largely an internal focus only?

Thinkernetter

Tcicco, agreed. And a lot of these looking for new attack scenarios are now heavily backed by organized crime funds as well as foreign governments (and even companies like Huawei).

IQ Crew

AEA does have US customers but AEAs predominant customers base is international (outside the states)

Thinkernetter

Thanks Tony.

Thinkernetter

Thanks, Nicole! Happy to be here.

IQ Crew

I think we are prepared but with the threats changing daily it is always a concern. There are some very smart people out there who spend all their time looking for new attack scenarios. It is a worry but I feel we are as prepared as we can be.

Thinkernetter

Tony, how would you say the CIO role has changed over the years?

IQ Crew

I think the European community is far ahead of us in having buy-in. We are still resource rich and haven't faced the same energy problems the europeans have. Until them I think we will be lagging in buy-in

Thinkernetter

How big a presence does AEA have in the States now?  Is it still mainly UK-based?

Thinkernetter

@Tony: Do you feel your organization is prepared for cyber attack potentially?

Thinkernetter

Hi Nathan, welcome! You're just in time for the chat.

IQ Crew

I always worry about the potential for a serious cyber attack. We just learned recently were some utilities were breached. A successful attack could be devastating

Thinkernetter

Tony, also, do you notice any difference in different locales as to how much buy-in you get from the business side, i.e., US vs. other parts of the world?

Thinkernetter

It is just an acronym now--but I am sure they kept it for name association. AEA still does many of the same functions it did before it went private. A very talented group!

Thinkernetter

Another question I was going to ask on air was about the need to protect the nation's cyber infrastructure. Tony, do you worry about the United State's preparedness, or lack thereof, for a cyber attack?

IQ Crew

Tony, how do you keep on top of potential cost savings areas?  Other CIO's sharing information, suppliers . . .

Thinkernetter

no worries

Thinkernetter

Question: I am old enough to remember when AEA meant Atomic Energy Authority.  Any reason for keeping that old acronym?  Does it mean something different now?

Thinkernetter

Welcome to the chat, Tony! Sorry for having to cut you off there.

IQ Crew

@SecTech: Works if you work them!!

Thinkernetter

By the way it's great to see so many of you here. Thanks for joining us today!

IQ Crew

I have toi get the business units to be partners in any initiative to reduce energy cost. I really try to arm myself with facts that compell them to make the necessary changes.

 

Thinkernetter

@ Joanne:  That's why I love power strips.  You can shut everthing off with the power switch button.

Thinkernetter

So much great insight from Tony. It's nice to hear someone not buying into all of the hype surrounding IT today.

IQ Crew

Joanne - The program reduced dorm energy consumption 10-30%.  It was somewhat graphical and involved a polar bear that got killed by too much energy consumption.

IQ Crew

@SecTech:  True, though I was thinking about how much more connected students are today.  Sheer volume of traffic on devices.

Thinkernetter

Question for Tony:  How closely do you work with Business Units in reducing costs associated with sustainability?

Thinkernetter

Too bad BlogTalkRadio had to cut us off!

IQ Crew

Joanne, I wouldn't be so sure about that.  Granted there are more energy using devices out there, but those devices are a lot more energy efficient than the devices used 10 years ago.

Thinkernetter

Hey everybody. Thanks for keeping the chat going and sharing great questions! Tony should be with us momentarily.

IQ Crew

Great chat - could have kept going, obviously.

Thinkernetter

Training was the solution for security on a prior IE Radio chat.

Thinkernetter

#1 issue:  Security.  We've heard that before on IE Chats.

Thinkernetter

@Lin:  Interesting.  Energy consumption has increased with technology use. I'm sure college campuses have seen significant increases in energy costs vs. ten years ago.

Thinkernetter

Not there to supply entertainment?  IT in it'self is entertaining... at least I think so

Thinkernetter

I appreciate Tony's long view on some of these issues.  "I'm not there to supply entertainment."

Thinkernetter

@SecTech and Joanne: Actually, the example I read had to do with charging government departments for use of storage on site versus in a cloud. If a dept wanted to stay with the premise solution, they had to pay extra.

Thinkernetter

In some dorms, social pressure was exerted to decrease energy usage by identifiying the dorm rooms that were the biggest energy users.  Updated in real time and was very effective at decreasing energy utilization.

IQ Crew

@Mary:  I'm not sure.  I think we need to get more officials elected that have experience in the business world.  Career politicians are out of step and out of touch with reality.

Thinkernetter

@Mary:  Interesting point about being charged for energy.  If departments, divisions or business units were charged for their energy consumption as a line item, they would probably be motivated to reduce costs.

Thinkernetter

@SecTech: I think it depends on the company in the private sector.  Also, it's a cultural thing.  I worked at SAP and the new building constructed was state-of-the-art in sustainability.

Thinkernetter

@Mary:  Is that something that is across the board?  If not, it's not very equitable.

Thinkernetter

@SecTech: What do you think your local enterprise could do to improve the situation?

Thinkernetter

Funny, in some places, like the federal government, users are being charged extra if they use energy and/or storage that exceeds certain limits.

Thinkernetter

@Joanne:  I don't know how it is in the real world, but here (local gov't) they want the savings upfront and ongoing, but aren't willing to spend to get what they want.  Some of our servers are so old that they aren't energy efficient at all.

Thinkernetter

Sorry, Lin.  Everyone goes through that!

Thinkernetter

@ lin:  Are you kidding?  I'm the first one in in the AM and I turn the overhead lights off and just turn on a small lamp in my cube.  I can't stand the flickering of flourescent lights.

Thinkernetter

Kim, I think my disorder has something to do with my being labeled as a "CavePainter". 

IQ Crew

@Kim: Yes, dimmed lights don't cut it.  The best is for natural light to come in.

Thinkernetter

@lin: Agreed. I really have to have light! Preferably natural light.

Thinkernetter

@SecTech: I would think that would be an opportunity for savings, but like you posted, it would cost some money initially to implement it.  ROI could probably prove the case to do it.

Thinkernetter

Seasonal something-or-other disorder, yes?

Thinkernetter

I know it is energy unfriendly, but I hate working in an environment when almost all the lights are dimmed.  Working in a cave can be depressing. 

IQ Crew

@Joanne:  the building we are in isn't that advanced.

Thinkernetter

Virtualization yes, but clouds no.

Thinkernetter

The savings described are pretty granular, yet significant.

Thinkernetter

The other problem is that they want cost savings, but they don't want to do anything that might cost them some money on the initial outlay or that will in any way inconvenience them.

Thinkernetter

@SecTech - like anything else, that starts at the top.  I worked in an office once where the lights automatically turned off.  If you were still there, you had to turn them on. 

Thinkernetter

How can you get the people in charge to get on the energy savings bandwagon when they don't even bother to turn out the lights in spaces that aren't being utilized?

Thinkernetter

That's funny.  They don't know what the server is doing but the lights are on.

Thinkernetter

@Sectech - yes, right.  They seem to have retained the old acronym.

Thinkernetter

So they do look at pennies in cost reduction and stability.  Those pennies do add up!

Thinkernetter

SecTech, I think nuclear energy is big in Southern California.  I don't think there are real plans to move abandon it. 

IQ Crew

How effective/accurate are the Energy star ratings?

Thinkernetter

I thought the move was away from atomic energy and that the currently existing nuclear power plants are being phased out?

Thinkernetter

Also curious as to what analytics are used to manage toward sustainability.

Thinkernetter

Makes sense - clouds, after all, are big server farms.

Thinkernetter

@Lin: If you are talking about IBM PureSystems, then yes, cost containment is a huge part of what that initiative is all about.

Thinkernetter

Uh-oh... After reading Atomic Energy Authority and hearing "Cloud" I don't get a good picture

Thinkernetter

Is ROI actually measured using sustainability metrics, or is it dollars and cents cost reduction?

Thinkernetter

I didn't realize this was the same AEA which was the Atomic Energy Authority in the UK when I was growing up.  Totally moved away from nuclear power now.

Thinkernetter

How do they look at cost containment opportunities?  Short range?  Long range?  How does sustainability factor in?

Thinkernetter

@ KimL  I don't think a lot of security experts are sold on the security of the cloud.

Thinkernetter

Hi Lin! You're talking about PureSystems from IBM?

Thinkernetter

Mary -- cost containment ... isn't this what Pure excels at?

IQ Crew

Interesting that cloud is still not attractive from cost.

Thinkernetter

Agreed, Mary.  Cost containment is still important in this economy.

Thinkernetter

Interesting that Tony talks about cost containment as a priority.

Thinkernetter

I'm here.  Hello all.

Thinkernetter

Please feel free to queue up your questions for Tony.

Thinkernetter

hello

Rank: Cave Painter

Hi, Mary!

Thinkernetter

Greetings, everyone

Thinkernetter

Hey everybody. Just say "hello!" when you're here, if you like, and feel free to weigh in with questions.

IQ Crew

We will miss you, Susan!

IQ Crew

This sounds more than interesting. Unfortunately I won't be able to make it today. :( Good the archive exists, even though the great discussion in the chat I will miss. 

Thinkernetter
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