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Chat With the Experts: The Rise & Fall of RIM

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after all,this is not part of HPs switch to Software ,under which HP needs more Services not Hardware,

Thinkernetter

@nlamore-I disagree.HP doesnt need RIM today.

Thinkernetter

"Interesting possibility, nlamore, but is that what HP needs? Another troubled brand?" .. 

IQ Crew

Glad to hear it, nlamore! We'll keep you all posted on future live chats. Thanks everybody!

IQ Crew

Thanks for hosting! I learned something!

Rank: Cave Painter

nlamore - No, I don't see HP buying RIM.

Thinkernetter

Thanks Alan!! Nicole!! Kim!! Mary!! IE!! Susan!! :))

 

IQ Crew

Interesting possibility, nlamore, but is that what HP needs? Another troubled brand?

IQ Crew

Thanks to Alan and Rob and all participants!

Thinkernetter

Does anyone think that HP might want to acquire RIM? I'm thinking to beef up HP's enterprise Services offering. Seems that HP has lost its Services messages of late.

Rank: Cave Painter

Many thanks to all who chatted with us today! Great to have you here, as always!

IQ Crew

Thanks so much, Alan and Rob, and Mary!

Good chatting, Joanne, Nicole, Kim, James, Susan and others. :)

IQ Crew

nathanwosnack - Given RIM's history, I couldn't count on a BB10 device before the fall.

Thinkernetter

Thanks to Alan, Rob and everyone else for their time. 

IQ Crew

I don't see RIM selling itself this summer either

Thinkernetter

Alan, cool. Good point! Maybe they can bring it to market before Sept-Oct... we'll see! I'm pessimistic about an early release.

IQ Crew

OK on that note, I'd like to thank Alan and Rob very much for their time. This has been a great chat!

IQ Crew

nathanwosnack - I think the summer is too early for a buyout. I think RIM will wait to see how BB10 does.

Thinkernetter

I'd buy their stock!! is there a rescue RIM page on soon to be ticker symbol FB?

IQ Crew

Will RIM be bought out by the summer or is it too late by now?

IQ Crew

the next phase of mobile that we're on the brink of.

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I have a question!!

IQ Crew

for RIM to regain lost marketshare, they must initiate leveraging ubiquitous computing, NOW. 

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Hey all: Alan and Rob have been generous enough to give us an hour of their time. Before we set them free, any final questions??

IQ Crew

jwallace -- BlackBerrys still are pretty reliable devices, and the battery life is excellent.

Thinkernetter

later @hounhosp!! 

IQ Crew

Bye hounhosp!

Thinkernetter

Nicole - The US government still values security, so efforts by some agencies are just beginning. If the iPhone is sufficiently secure, though, it could start a stampede.

Thinkernetter

I've not owned 1 RIM device that I can think of. my ex was a fanatic. She had the qwerty first and I had the "knock off" a Windows 6.0 phone that I wouldn't have relied on if my car broke down in Manhattan while parked and was about to get towed in 25 minutes and only a call was needed for crisis aversion.

IQ Crew

nlamore - RIM couldn't afford to offer lots of great free apps for the BlackBerry. Not a viable solution.

Thinkernetter

Nice to talk with you, all. See you!

Thinkernetter

I think the wasteful departments in the US should force their employees to use BlackBerries from 2006 for the next decade.

IQ Crew

lin crampton - Right -- "evolutionary" won't cut it for RIM. So the BB10 OS has to be revolutionary, plus revolutionary apps.

Thinkernetter

I've heard that too -- the government is quickly adopting iPhones and iPads.

IQ Crew

"RIM can only bounce back if it comes up with something revolutionary". That is the resurrection phrase! Something revolutionary!!!!!!

Thinkernetter

When I think how much we pay for our monthly mobile services, seems that access/use of apps should be part of the service? Maybe a new pricing tier will emerge, and RIM can lead this change  :-)

Rank: Cave Painter

Alan, I figured. Just needed the Official Reiter Word.

IQ Crew

nathanwosnack -- The US government is mostly RIM, but some agencies are supplementing or switching to the iPhone and Android because employees are demanding them.

Thinkernetter

RIM can only bounce back if it comes up with something revolutionary.  Problem is that it doesn't sound like RIM is putting a lot of effort on R&D right now.  

IQ Crew

Nicole - By the time app stores go away and -- what? -- HTML5 rules? -- RIM will be dead. I don't think app stores will go away for a long time, if ever.

Thinkernetter

Intel over AMD in laptops by far. last generation i5 out does current A6

IQ Crew

Nicole, Maybe Larry Page can be SUPER EXCITED!!!! about buying RIM. LOL.

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Haha, Jwallace, you're optimistic about everything!

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Kim - RIM is actually going crazy trying to get developers. I know Alec Saunders -- new VP of developer relations -- he's try. But developers go to iOS and Android.

Thinkernetter

If app stores went away (as Rob suggested they might someday), would RIM be in a better position?

IQ Crew

@Alan RIM's gonna bounce back!! I know this! and no it's not a polished prediction. just a gut feeling.

IQ Crew

Again, doesn't RIM see the problem with not having apps?

Thinkernetter

Does Apple or Android have the same kind of big business, government deals that RIM has? Is this being negotiated now that RIM may be planning an exit strategy?

IQ Crew

Mary -- It's the lack of apps on the PlayBook. The hardware is nice, the back AND front cameras are high resolution and the QNX OS is excellent. But no apps.

Thinkernetter

"Nicole - One lesson might be don't let enterprise thinking dictate strategy for consumers!" #epic

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Mary, there are no apps on the Playbook.  It could be great.  But it isn't

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nlamore - The days of employees WANTING a BlackBerry probably are gone, no matter how good RIM's marketing.

Thinkernetter

"I'd be glad to compare phones, but I can't type fast enough to list them!" <-- HA Try LAG on a p4 laptop with 512 mb Alan!! I mean I've gone through 3 laptops in 16 months. (the oldest out of the three is still the baddest)

IQ Crew

@nlamore: That would certainly fly, but the question remains whether RIM has the  marketing chops.

Thinkernetter

@nlamore, haha! I think that's a hilarious marketing idea. :D

IQ Crew

@Alan and Rob: Both of you seem to like the Playbook but don't hold out much hope for it. Isn't it just possible that this product could turn things around for RIM? That is, if conditions prove right?

Thinkernetter

The perception problem with RIM/blackberry in the enterprise that I see: workers don't seem to "choose" a blackberry, they are "forced" to accept it as corporate norm. Maybe a marketing campaign with the message, "I choose blackberry"? I think it would fly, but with a chuckle or two from the iPhone and Android crowds.

Rank: Cave Painter

Nicole - One lesson might be don't let enterprise thinking dictate strategy for consumers!

Thinkernetter

I'm even thinking certain edits/masters of songs are best targeted for certain phones. e.g; sounds HORRIBLE on a desktop yet INCREDIBLE with the iPhone 4s. The mastering that is. #musicDiscovery

IQ Crew

My favorite ring tone was the "Hello Moto!" jingle.

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@alan you can however make the best suggestion via knowledge of the phone makeup. :) 

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The old days where everyone had all sorts of interesting phones. Around 5+ years ago. It was cute, and innocent. It also drove me nuts that people kept the same default ringtones, however.

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Rob/Alan: If each of you had to extract a lesson from RIM's failure to offer up to other enterprises, what would it be?

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jwallace - Oh, I misunderstood. Sorry, I'm not an expert on phone audio.

Thinkernetter

nathanwosnack - I'd be glad to compare phones, but I can't type fast enough to list them!

Thinkernetter

@Alan not headsets.. the DELIVERY!! :)) utilizing TRUSTED peripherals for its consistent quality, WHICH PHONE provides the best output. It's NOT all the same.. EVERY device and its driver seem to have its own interpretation of sound. 

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Nicole - I think Robert is right. Yahoo seems more like the living dead.

Thinkernetter

I had an Ericsson A1228di TDMA phone. It was blue, and pretty and awesome. And had scanner capabilities built in. http://3.bp.blogspot.com/_uji3SmIXRMw/SCDrcQwn36I/AAAAAAAAGHU/q9ByzIfzvHw/s320/Ericsson%2BA1228.JPG

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jwallace - I don't have any recommeded readings about headsets. I read CNET, gdgt and other tech sites.

Thinkernetter

Yahoo has already died, I think

Thinkernetter

I like how you quoted portable. Lugging those things around wasn't always a treat. My sister had a Motorola DynaTAC. Remember the trick where you could put a piece of metal across the pins and use certain codes to turn the Motorola phones into scanners? Worked better than old school baby monitors.

IQ Crew

Which company is going to meet its demise first, RIM or Yahoo?

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Yeah, that's what I meant to say Alan.

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@Alan do you have any recommended reading/viewing for us on comparison of mobile devices audio quality using earbuds such as Klipsch; is it safe to say iPhone sound is superior?

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Nicole -- I'm not a fan of touch screen phones for many applications, especially on-screen keyboards.

Thinkernetter

@Nathan: Yes, why not? It may be a good business for a cretaive company, knowing what to do with it and how to d it, changing things here and there and adapting/evolving RIM - but not keeping it as it is

Thinkernetter

nathanwosnack - I used those bag phones. If you wanted a "portable" phone and couldn't afford a Motoroa DynaTAC, that was what you used.

Thinkernetter

those old analog bag phones, even with no service, still had operator services. And with the right social engineering you could get free phone calls. lol.

IQ Crew

is Spotify available on the iPhones? <-- think "is this a bomb" as said here by Kim Jong Illah;

IQ Crew

jwallace - I didn't say anything about the iPhone's audio quality. The iPad, though, could use STEREO speakers.

Thinkernetter

Alan, I used to own an operate a large Motorola bag phone for fun (in the mid 2000's!). AMPS analog goodness.

IQ Crew

Kim - Ha! I don't have many pairs of shoes, though.

Thinkernetter

Alan hates touchscreen phones.

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Mary - I have MANY more phones that aren't in the shoebag. The shoebag phones are the old ones.

Thinkernetter

I imagine Alan Reiter to phones is as Imelda Marcos to shoes.

Thinkernetter

@Alan what do you not like about iPhone 4s's audio quality? #music

IQ Crew

I believe Alan has more phones out of sight.

Thinkernetter

@nathanwosnack iPhone 4s; HAWTE daang!!

IQ Crew

jwallace - I prefer the BlackBerry Bold for its keyboard and e-mail, and Android phones with large, high resolution screens for everything else.

Thinkernetter

The day Apple entered the smartphone race, troubler came upon many pioneer companies

Thinkernetter

Yes Alan has a whole shoe rack of phones!

IQ Crew

Alan's response "I use ALL of them!" :D hehe.

IQ Crew

He has lots of phones in the background of his videos. It's awesome.

IQ Crew

@jwallace, watch any one of Alan's videos. He has TONS of phones!!!

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@ jwallace, I have not. lol.

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@Alan What is YOUR mobile device/platform of choice? ;D

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jonnylau8 - "Old" patents don't mean "useless" patents. Devices uses "old" patents all the time.

Thinkernetter

A couple years for BlackBerry before TAPS

Thinkernetter

@SF: Alright!

Thinkernetter

@nathanwosnack "The moment Google Android handset developers make hardware that doesn't feel like cheap, flimsy plastic is the moment I consider switching over. Right now the Apple 4x phones are solid. Heavy, and made of quality material."; hush your mouth!! have you seen what the Motorola Maxx(? <-- Alan please check me on this) does with the BATTERY LIFE? 

IQ Crew

johnnylau8 -- I think RIM has a solid 3GPP LTE patent portfolio.  

IQ Crew

(My guess is 1 year)

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@nathan: I don't doubt that. But we could say the same thing about RIM 6 years ago

Thinkernetter

So Rob: Given your pessimistic view of RIM's future, how long does the company have before it will have to move to sell for parts?

Thinkernetter

@Susan, hhahahaha I was thinking the same thing :P United Business Media buys RIM!

IQ Crew

@hounhosp, they deserve their success.

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@Kim: lol maybe IE can buy it.

Thinkernetter

@nathan: This is Apple's time, let it profit 

Thinkernetter

Many of the patents that RIM have are too old and unless they are selling for cheap otherwise no body is interested in purchasing the old craps...

Rank: Cave Painter

@HH: doing it fast 

Thinkernetter

The moment Google Android handset developers make hardware that doesn't feel like cheap, flimsy plastic is the moment I consider switching over. Right now the Apple 4x phones are solid. Heavy, and made of quality material.

IQ Crew

I'll buy it.  Sounds like it should be cheap.

Thinkernetter

jwallace, yes. Oh well. I hold no protectionist views. I'm a happy Apple iPhone user... for now!

IQ Crew

@smk, nathan: I can understand

Thinkernetter

Say HELLO to the Law of Accelerating returns and best regards on your journey back to top surf. I know you can do it. 

IQ Crew

Other than a Chinese (or possibly Indian) buyer I don't see much probable interest in RIM, except for the patent portfolio.  

Thinkernetter

Alan -- Agree that it woudl be tough.  Don't forget to add a change in top management.  

IQ Crew

hounhosp - It IS a lot to expect, which is why the RIM's chances of succeeding are small.

Thinkernetter

Alan, they could called BB10 OS "BBX". Oh wait, they tried that and lost. :P

IQ Crew

smkinoshita - As an American, but a tech enthusiastic who LOVED BlackBerrys (still love the Bold keyboard) and still like Mike Lazaridis, it's depressing for me, too.

Thinkernetter

@smkinosihta "Man, as a Canadian this conversation is just so depressing." a very fast turnover right? almost breathtaking how FAST the market is changing in the arena Alan covers.

IQ Crew

@Alan: That is a lot to expect form them, don't you think?

Thinkernetter

@smkinoshita, yes, as a Canadian over here in Vancouver BC it is for me too. Please, Americans save us! :D

IQ Crew

Mary, remember when Microsoft gave Apple $100 million and took shares and part ownership until 2002? Some memos leaked out show it was because of their long relationship, and of the patent war that may have ensued if Bill Gates didn't cooperate.

IQ Crew

lin crampton - RIM needs (1) a GREAT BB10 OS, (2) a GREAT BB10 device, (3) GREAT marketing AND (4) GREAT BB10 apps that are unique. That's tough to accomplish.

Thinkernetter

Man, as a Canadian this conversation is just so depressing.

Thinkernetter

The question is if RIM would die, what will the best way to do so?

Thinkernetter

maybe IBM will enter the phone market after its RIM acquisition. 

IQ Crew

I think that RIM dismise is just part of the technology market evolution. Many other companies have gone through that. 

Thinkernetter

@lin: AOL saving Apple? That thought is sure surreal these days!

Thinkernetter

will pick them up

 

Rank: Cave Painter

OOH! that might be great! BBM integration with Windows Phones.. but will the integration yield greater results than the integration efforts?

IQ Crew

@All - may be RIM should let go her os and make it a public domain and hopefully phone makers will them up.

Rank: Cave Painter

Alan, and could market itself as a "Secure" player. We all know Microsoft has been trying to shake off the "insecure" label for over a decade.

IQ Crew

RIM wouldn't be the first technology company to look like it might be sold for parts and then rise from the ashes.  Wasn't there talk about AOL buying Apple in the 90's to save it?  

IQ Crew

note: MySpace doesn't stream music.. (won't say much more as I'd likely have to argue libel <-- word I learnt at Internet Evolution. said eevolution like insultant.

IQ Crew

nathanwosnack -- I guess Microsoft could consider purchasing RIM, perhaps for patents and BBM, and its enterprise markets.

Thinkernetter

@Robert: Good observation on the potential for a Chinese parent to gain a midrange phone w/ RIM

Thinkernetter

@Kim: this reminded me to the discussion we had here time ago on Yahoo!'s future "Sold for parts.  RIM has not come out of this discussion well."

Thinkernetter

"Nicole -- RIM's OS is more secure than iOS and Android. But iOS isn't bad, and catching up." - Yes, agreed.

IQ Crew

lin campton - A Chinese company purchasing RIM might give it entry and prestige (of sorts) into other industries, markets.

Thinkernetter

@lin: Good point. But perhaps they aren't interested in the patents but would want to proceed with the technology on their own.

Thinkernetter

free streaming MySpace Music service on all RIM products. 

IQ Crew

Hi Robert, and Alan. Do you have any thoughts on this possible Microsoft + Nokia partnership to take over RIM or is it too little too late?

IQ Crew

#facetious RIM seeks out MySpace in joint turn around venture.

IQ Crew

@Mary: It might be. Then they have to figure that out, the early the better

Thinkernetter

Mary - disagree re Chinese buyer.  One of RIM's most valuable assets is its patent portfolio and Chinese don't usually care too much about US patents.

IQ Crew

The Chinese have the money and they like brands (vide Volvo).  They are very good at low end phones.  BlackBerry would give them a mid range product line

Thinkernetter

That's good to know, Robert and Alan (re: iOS).

IQ Crew

#Big Report: how web conversations have changed in 4 years to unrecognizable just 4 years ago #blameITonTheHash

IQ Crew

Sold for parts.  RIM has not come out of this discussion well.

Thinkernetter

@hounhosp: I am not sure whether there might not be similar corporate culture traits.

Thinkernetter

Nicole -- RIM's OS is more secure than iOS and Android. But iOS isn't bad, and catching up.

Thinkernetter

It's not that much more secure than iOS 5, to be honest.

Thinkernetter

@Robert: Interesting re: potential Chinese buyer. What makes you think that?

Thinkernetter

@Mary: Then RIM is a potential Nortel? Maybe, does this have anything to do with the country?

Thinkernetter

BB OS is more secure than iOS and Android -- perhaps there's something useful in there for Apple/Google.

IQ Crew

As for Apple, has it ever done that kind of deal?  I cannot recall one.  I more think a Chinese company

Thinkernetter

Mary - RIM also is like Palm, that had problems executing. And like Nokia that realized MeeGo and Symbian weren't going to make it.

Thinkernetter

But again, Nortel was sold for parts in the end.

Thinkernetter

"jwallace - The Porsche phone is actually awful. The ergonomics are worse than regular BlackBerrys." OH MY STARS!! Alan was up on it!! #epic

IQ Crew

Actually, I retract that. Nortel had special problems. But initially, its demise was similar in that it did not keep up its market momentum.

Thinkernetter

Nicole - I can't see Google or Apple buying RIM, except if Google determines the patents are so valuable it would be a deal. But I don't think it will happen.

Thinkernetter

I'm glad I'm having Dori syndrome (Finding Nemo) with some of RIM's past hiccups.

IQ Crew

You know, this may draw ire from fellow Canadians, but I can't help but compare RIM with Nortel.

Thinkernetter

@Nicole: what could Apple do buying RIM? 

Thinkernetter

Nope, don't see Google having interest.  It has to swallow Moto first

Thinkernetter

Kim - RIM has patents, BlackBerry Messenger and excellent security (although iPhone and Android are catching up).

Thinkernetter

RIM's patent portfolio is said to be worth $3 to $5 billion.  It is valuable

Thinkernetter

Alan and Rob: Is there any sense in RIM being acquired by Google or Apple?

IQ Crew

@Alan R Precisely and when theeir "unique selling proposition" becomes shrouded and overshadowed by comsumer-oriented qualities, they are vulnerable when the New and Improved consumer  qualities - E.G. Android , iOS - come to rule the kingdom.

 

Rank: Cave Painter

jwallace - The Porsche phone is actually awful. The ergonomics are worse than regular BlackBerrys.

Thinkernetter

So what assets does RIM have?  Patents?  Anything worth acquiring?

Thinkernetter

Apple actually has been VERY good at pursuing the business use case.  It's not all about consumerization of IT (tho RIM never saw that coming)

Thinkernetter

@hounhosp -- I really hope not.  I've never used their products though so I don't know for sure.

Thinkernetter

@AlanReiter "But RIM for years delayed offering high end consumer devices." - umm, Beyonce has a high end Black Berry.. $2,400 high end. there's an $8,000 one too (gold plated or something)

IQ Crew

@Alan: Business market is big enough but they are just not there yet and I'm afraid it is too late now because Windows is coming on very strong....

Rank: Cave Painter

Kim - RIM does the majority of sales in the consumer market, although enterprise is still key.

Thinkernetter

@smk: Do you think RIM is a  "has been"?

Thinkernetter

Oh, it's RIM's fault.  Developers want outlets.

Thinkernetter

@Alan Given your response to my question -- The market has moved to a consumer-driven model and BB hasn't adjusted.  Is it too late for them to bring in consumer-oriented people and change the game?

Thinkernetter

The main problem is that RIM has many competitors that offer better products

Thinkernetter

@Robert, yes, I believe that could be the case,  too, sad

Thinkernetter

I had to reload the page... and now it's right back at the start.

Thinkernetter

I was saying RIM supports a Canadian VOIP product on PlayBook - NO Skype.  It supports an Canadian ebook company - no Kindle.  Just myopic

Thinkernetter

I am probably confused, but I thought RIM was mainly in the enterprise market.

Thinkernetter

@hounhosp "Is the lack of applications RIM fault or developers' fault?" o.O good question!! which one is it?!

IQ Crew

Rob, apologies for interrupting you there at the end of the audio. You were talking about the lack of Kindle and/or other features on the Playbook.

Thinkernetter

Hi bill-c -- RIM generates the majority of its sales from the consumer market. But RIM for years delayed offering high end consumer devices.

Thinkernetter

@Mary, hello! thanks for hosting the inro 

Thinkernetter

Nokia may doing likewise.  Sad

Thinkernetter

@Robert: hello, and thanks for the intro

Thinkernetter

Now Rob, I interrupted you just as you were saying something about the Playbook.

Thinkernetter

Hahah! Probably true, Robert!

IQ Crew

@Alan! hello. Thanks for the intro

Thinkernetter

What are some things you all would like to see from RIM? 

IQ Crew

Hahah! Probably true, Robert!

IQ Crew

Is the lack of applications RIM fault or developers' fault?

Thinkernetter

RIM just like Novell - pick the wrong path and never listen to customers complain and there she goes ......

Rank: Cave Painter

Thanks to both Rob and Alan for a stimulating intro!

Thinkernetter

Joanne -- I think they have business-oriented employees. What they don't have is more consumer experts.

Thinkernetter

@Nicole, haha. Repressed memories. Yes. The ball wheel, the AWFUL web-browser. The video play back that was so choppy and awful. 2G loading. Yuck.

IQ Crew

Nicole, I'll bet you I could sleep on the 6 Train from 96th to Astor Place with a Blackbrerry on my lap and nobody would take it!

Thinkernetter

Edward

Rank: Cave Painter

Hi Rob and Alan and everyone.

Thinkernetter

@HH: You mean not ready for so many platforms in the market? Yes, I agree

Thinkernetter

BB loyalists, and longtime users, (for unique, right reasons,) can tell you that the Company abandoned every "promise" such as "We will never become thus-and-so..." or "We won't become another amalgam like XYZ..." but ALL those promises were abandoned to the point where they they tried to be all things to all people, thus, competeing against most all others. Theere is nothing new in the anals of business history of companies who extrapolate to the point where they eventaully crash and burn , and then get "back to their roots."

 

Rank: Cave Painter

Just looking at the Playbook app store, and it is pretty barren.

Thinkernetter

Hi Nicole and everyone.

Thinkernetter

A lack of applications can mean they need more business-oriented people in their organization who know how to apply technology.  Thoughts on this?

Thinkernetter

No iPhone for us because we are using Google Apps for the office too.  Just want to have more compatiblility down the road.  Windows phone 8??? may work since we have Windows in the office.

Rank: Cave Painter

No Kindle, no Skype on Playbook.  Very sad. 

Thinkernetter

Great intro! Let's chat!

IQ Crew

Hi folks, Alan Reiter's here!

Thinkernetter

I rooted for RIM until the end. I thought their touch-screen Torch would kick butt, but sadly it failed. So I waited 6 months and bought an iPhone 4.

IQ Crew

@SF: I would say that the market seems not to be ready for many platforms (no more)

Thinkernetter

@nathan: It was so bad I had put it in my repressed memories until jwallace just mentioned it.

IQ Crew

I lubbah the UI on the NEW Windows phones.. 

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@jonnylau8: Not iPhones?

IQ Crew

They need to rediscover their core competencies and business purpose, then update for the world of the future. Are they up to the task?  Companies do reinvent themselves.  Can RIM?

Thinkernetter

@ Nicole, I had the pearl as well. It was no fun.

IQ Crew

Hey, Rob recently predicted that app stores could go away in five years. IF app stores died... would that give RIM a leg up? Or not even?

IQ Crew

@SF: I know, but I will say the same thing about many handset device makers

Thinkernetter

We all go Android for now but I will look at Windows Phone 8??? if they are out soon...

Rank: Cave Painter

Oh my god the Pearl was a NIGHTMARE.

IQ Crew

That sounds about right.

Thinkernetter

jonny: What does your office use now?

IQ Crew

or the pearl.. Nicole dissed the Pearl!! blame it on her too.

IQ Crew

I have had three BlackBerries and hated each of them. I also never understood what was so great about the email. I know everyone says it's BlackBerry's one saving grace, but I was never blown away by that.

IQ Crew

@Joanne: Indeed!

Thinkernetter

My office had many Blackberry devices about a year ago but now they are all in the salvage bin.

Rank: Cave Painter

@HH: but they have already written a recipe book with all the recipes that don't work

Thinkernetter

Leaders need to be visionaries.  Good point.

Thinkernetter

@Nicole: No I don't, but have friends who use it and they love that

Thinkernetter

it's ALL ALAN'S FAULT on his review of the bold! or was it the curve...

IQ Crew

But that's all it has.

IQ Crew

RIM still has a secure, and hardened OS. And its BBM is solid, as is its e-mail.

IQ Crew

@SF: They just haven't found the right recipe yet

Thinkernetter

@hounhosp, you use a BlackBerry?

IQ Crew

I'm wondering what Ameriie thinks about BBerry now.. @hounhosp what's so special about what?

IQ Crew

RIM could turn into a software licensing company, since it did have its patents due to the Nortel purchases of those patents. It could lay off most of its staff and partner with companies.

IQ Crew

Blackberry = outdated.

Thinkernetter

Would the problem be RIM's management?  I've seen entrenched management do a lot of damage.

Thinkernetter

@SF: Yes I am, but nothing emotional, I know they are working hard

Thinkernetter

Slow, clunky and don't display right.  Oh dear.

Thinkernetter

Yes on slow and clunky. Don't get it.

IQ Crew

I've never used a Blackberry.  But if they were slow to adapt to the web... yeah, that'd be a world of hurt.

Thinkernetter

@jwallace, I haven't got it.  Where did she leave it?

Thinkernetter

@jwallace: What is special about that?

Thinkernetter

@HH: lol you're a big fan of RIM :)

Thinkernetter

RIM is not going to be on it's knees because if they are ANYTHING like their name, then they'd be RESEARCH in MOTION. 

IQ Crew

Okay, here's another thing I see with RIM; they have highly technical support staff, and complex secure systems, that require a lot of training. Lots of custom made stuff, that would require an immense amount of training to any company who takes over. So the Microsoft + Nokia partnership for a take over would not necessarily be a perfect fit.

IQ Crew

Hello, SF!

Thinkernetter

did anyone see Beyonce's $2,000+ Black Berry?

IQ Crew

RIM is in trouble, but not on its knees, yet

Thinkernetter

I wonder why you can't create good apps for the Blackberry?  Just the hardware?

Thinkernetter

Anyone here have a Blackberry and not intend to move off of it next time they replace it?

Thinkernetter

Great to be here, @Nicole!

Thinkernetter

Hey hounhosp! Great to see you here.

IQ Crew

@Susan: More of these live chats with our expert bloggers, with brief audio intros.

IQ Crew

Hi, everyone!

Thinkernetter

Joanne, we'll have to pose those to Rob and Alan when they join us, but my guesses would be "no" and "no."

IQ Crew

The company is in disarray, that`s scary

Thinkernetter

More of what? @Nicole

Thinkernetter

If you all like this we'll do more of it.

IQ Crew

Does RIM's culture support unprecedented innovation?

Thinkernetter

How dare she say such words? Windows phone ROCKS!! now...

IQ Crew

We like to try new formats. :)

IQ Crew

jwallace: chat with an audio introduction!

IQ Crew

Microsoft is another example though... it hasn't made waves in mobile, so do consumers still care to give it a chance?

IQ Crew

RIM is behind in the process which means they'll have to be so innovative that they leapfrog over the competition.  Are they prepared to do this?

Thinkernetter

y'all said chat, not chat radio!! *torture* RIM please be a forerunner in this soundless web rescue.

IQ Crew

Aren't developers increasingly developing apps which are platform agnostic?

Thinkernetter

His wise telecom words in vblog, followed by... "Thanks for watching..." is always a phenomenal experience. :)

IQ Crew

Rob is right that we are an unforgiving world when it comes to companies and technologies.

IQ Crew

yes! Alan always makes me smile :D

IQ Crew

Well, it's hard to be positive, in this case

Thinkernetter

Haha. Gotta love Alan's humor always!

IQ Crew

I am not expecting much upbeat news for RIM out of this.

Thinkernetter

The "countdown to death."

IQ Crew

RIM is on a downward spiral. :(

IQ Crew

@Nathan: Thanks. :) 

Thinkernetter

Here we go! And we're live.

IQ Crew

@Susan. Indeed! :))))

IQ Crew

*audio* BlogTalk Radiooooo *inflection jingle*

IQ Crew

@Nathan: Very well! coffee and toast sound good to enjoy the radio show 

Thinkernetter

I thought I'd add 'evening' in there because I knew Susan was on. Hi Susan! :D

IQ Crew

We'll have a quick intro on the audio from Mary Jander and our two mobile experts Alan and Robert, and then they'll join us here to take questions from you all.

IQ Crew

@Nathan! Good evening

Thinkernetter

@jonny: hello, yes, the audio starts in three minutes

Thinkernetter

Hi jonny: Yes we're going to have a brief audio introduction and then the experts are going to join us right here on the chat.

IQ Crew

I got my coffee. :D Getting my toast! BRB!

IQ Crew

Good morning/afternoon/evening my fellow InternetEvolutionaries!

IQ Crew

Any audio today?

Rank: Cave Painter

Yes, or your water/juice/soja milk/donut or whatever you usually enjoy with your IE radio show 

Thinkernetter

Indeed. I'm going to get my water. Be right back!

IQ Crew

The show starts in about ten minutes. Get your coffee/tea ready

Thinkernetter

I read an interesting article on the placebo effect recently. I forget whether it was in The New Yorker or The Sun literary magazine...

IQ Crew

@Scott! Hello. Yes, you are in the right place at the right time. We are just warming up

Thinkernetter

Yes, most likely that is the case. The mind works in mysterious ways and the placebo effect has been proven to be effective more than once

Thinkernetter

Yes 1 PM ET. We just have been chatting for a while without the experts. :)

IQ Crew

Welcome, smkinoshita! Glad you can be here!

IQ Crew

Er... I thought I was early.  Is this chat 1PM EST or ... did I read it wrong?

Thinkernetter

I kind of think the people who believe it worked were duped by the placebo effect.

IQ Crew

Showing up early as I don't wanna miss this one.  I live only a few hours from Waterloo and am interested in RIM and what they could do to save themselves.

Thinkernetter

and then I was wondering if the app worked well for someone. Or maybe it just didn't work as the psychologist had planned when having his enlightened moment

Thinkernetter

Thanks for watching, and thanks for caring! Yes -- the app really threw me off. It didn't help that I was aware of it.

IQ Crew

I just watched the Vblog. Good you are back to the good uninterrupted sleep. 

Thinkernetter

I want to edit the posts here :D 

 

Thinkernetter

YES! I did, right after making that vblog. I slept well this weekend finally!

IQ Crew

Maybe I need an app for that. By the way, did you deactivated your DremOn app? @Nicole

Thinkernetter

Hmmmm... we must ask a therapist about that one. :)

IQ Crew

I wonder what kind of association my subconscious mind does with the word "players" 

Thinkernetter

Awilliams said he has to go to a meeting so he won't be able to stick around for it.

IQ Crew

@Awilliams: you're not staying for the audio portion?

Thinkernetter

Thanks, @Nicole. :) 

Thinkernetter

Bye Awilliams! We'll miss you.

IQ Crew

Sorry, got to go

Thinkernetter

Haha, OK Susan. We'll choose a different word.

IQ Crew

I don't like calling electronics companies "players", whoever started it is probably happy about it, lol

Thinkernetter

I don't know why you have to pick one or the other to be honest.

Thinkernetter

Agreed, Awilliams. But who do you think should focus there? Should it be players like Nokia and RIM that aren't going to succeed in the US? Or should it be Apple, which is so crazy successful and has the means to support the developing world?

IQ Crew

I think there's a major failure by players to appreciate the developing markets

Thinkernetter

By the way, just about a half hour to go until our mobile experts join us. I'm glad we've gotten the discussion kicked off early.

IQ Crew

Didn't know that, fieldenginner. Do you use Playbook?

IQ Crew

Do yo know the 'Playbook' has a 'Workspace' completely partitioned from the 'Playspace' and also using the phone as a clicker when using the 'playbook' on 'presentation' streaming data from enterprise server.

 

Rank: Cave Painter

@jwallace: I think there's a huge gap there. It's an area I would love to see more tech vendors and developers work harder.

IQ Crew

maybe Research In Motion can provide solutions and bridge the issues I just mentioned. yep.

IQ Crew

@Nicole well how about videos in general? ALL the content of the Social Web. is it fair for the gifted hearing impaired? how much content are they missing out on that would allow them to compete ahead of the curve? new media content that is. 

IQ Crew

Interesting, fieldengineer. Perhaps RIM needs to focus on non-US markets.

IQ Crew

Iphone still not getting into China yet? Or with some other 'realistic' reason.

Rank: Cave Painter

In Indonesia it is 'the phone' bacame a local culture.

 

Rank: Cave Painter

@Susan yes I did have a grrrrreat cup of coffee(2) this morning. Hawaaian Kona. and yes I'm elated, ecstatic and elated and ecstatic!! it is exciting. 

IQ Crew

@fieldengineer: Is BlackBerry still big in Asia?

IQ Crew

But RIM is still good in ASIA.

 

Rank: Cave Painter

@fieldengineer: So this outcome for RIM was a long time coming, eh?

IQ Crew

Welcome, fieldengineer.

IQ Crew

wait, what was RIM's specialty again? 

IQ Crew

I always feel compassion for the hearing impaired, for sure. I enjoy music and sound so dearly, I can't imagine it.

IQ Crew

It is not the first time when the 'Chief' went for a beloved sport, a signal for shareholders to watch out. I wasn't burn by RIM stock.

 

Rank: Cave Painter

web w/o sound. I'm feeling compassion for the hearing imparied on the web. I tell you what Nicole. Go without audio on your iPhone and mac and your work workstation for 1 week. :))

IQ Crew

Awilliams: It seems to me that there's no future for Blackberry. Maybe others disagree. But if there's not, I wonder what becomes of RIM. Also, here's something to ponder: Should Apple buy RIM? Should Google?

IQ Crew

Jwallace: I don't know enough about it. I haven't had much experience with it. What's your take?

IQ Crew

I would say... I wouldn't count RIM as dead and done just because. But at the same time their upper leadership is misbehaving so much lately, I think they really might senes the end as being near.

Thinkernetter

is it innovative? at all? and how easy is it for content providers to provide acceptable content for .. YES Nicole, the web for the hearing impaired. 

IQ Crew

Jwallace, closed caption Web?

IQ Crew

Aw man, Awilliams. That's a bummer!

IQ Crew

is it good enuogh? 

IQ Crew

can we talk about the closed caption web sometime?

IQ Crew

:)) so Lamborghini launched a new vehicle last night! SUV. it was pretty awesome (explosive)

IQ Crew

Looks like I won't be able to stay for the chat. Got to go to a meeting later

Thinkernetter

Anything is a good excuse to have cake. @JW, did you have extra caffeine in your coffee today? What are you talking about? :) Why Nicole would be mad at you? 

Thinkernetter

Haha. Why would I be mad?

IQ Crew

and I think Nicole might be mad at me.. but ITS OKAY! "isn't that wonderful" said the Church Lady.

IQ Crew

Susan, lets celebrate facetious-ism. yep.

IQ Crew

and HEY AWilliams! 

IQ Crew

Hello, @AW and @JW! What are we celebrating with that cake? 

Thinkernetter

:)) it was love at first site! the email invites were waaaaaaaaaaay cool! I was like WHO is this CoolGeek Nicole?!! she's hot and bright! haha see y'all in an hour or so.. 

IQ Crew

I hope you will all still be here in an hour or so when the live chat officially begins!

IQ Crew

Well happy four years with us!

IQ Crew

When was your IE-iversary, jwallace?

IQ Crew

1 thing that "still has me tripping" is what prompted me to join IE in April 08 after having "known" about it for 5 to 6 months. We didn't celebrate our anniversary!! 

IQ Crew

just entered stage right 

IQ Crew

@Nicole: Here is a message for you from James Wallace:"In the interim, please please tell Nicole I've known how she feels about PDA. haha " 

Thinkernetter

Yeah, me too. It wil also help me in my research. :) 

Thinkernetter

Great comparison. I would love to hear Robert and Alan's take on Nokia as well when they join us later.

IQ Crew

So, RIM's case seems to be a good example if we try to predict what will the future can bring for Nokia, if there is a lesson to learn from RIM, or not, and what RIM's next steps could be. 

Thinkernetter

That's a good question, and something to wait and see. The strategy seems to be in firing employees at the manufacturing sites in Finland and opening new manufacturing sites in Vietnam. They save money that way, and keep Finns very unhappy, all at the same time!

Thinkernetter

Susan, I kind of think that makes sense. It seems like a good way for Nokia to maintain a presence in the world and a positive one at that. But... could it possibly make enough money doing that?

IQ Crew

So it seems. A pity, though. I insist there should be a change of CEO. Today I got a release that seems to be positive if Nokia focuses on the developing markets and mobile phones instead of smartphones

Thinkernetter

Of course. We're always happy to see you Susan!

IQ Crew

Oh, it's so nice to hear that my presence can make someone happy. :) *Virtual sherry café latte your way*

Thinkernetter

Nokia doesn't seem to stand a chance in the US -- but perhaps in Europe?

IQ Crew

As for the companies in their way of falling away... Nokia seems to be doing a good job lately. I am just this week following up on the latest news, coming and goings. 

Thinkernetter

Fantastic! I'm so happy to hear it. You've made my day. :)

IQ Crew

I have been missing you guys here, too. but hey! I am back and that's what counts, right? And yes, i am planning to be around at 1PM ET, reason why I am here just like a good little early bird.

Thinkernetter

What other companies do you see falling away?

IQ Crew

We've missed your presence on the live chats. Will you be able to join us later at 1 PM ET?

IQ Crew

Hello, Earthlings! It's been a while since I last visited you on this evolutionary planet of yours. So what's new? I see, some companies falling and others on their way... 

Thinkernetter
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Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
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The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
Second Shooter
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Subsidized handsets, rather than locked handsets, should be the focus of regulators. We're not getting good deals, not fostering innovation, and weakening our power as buyers.
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