@Rick: Some of the big IT vendors like IBM are looking to compound hardware, software, and storage in one unit and then add software prepped for use in various verticals and apps, which can be upgraded online. Does this trend resonate w/ you? Or do you feel it's too much dependence on one vendor?
We are responsible for maintaining control over sensitive information, for sure. Legal has issues policies regarding email and social media participation.
Rick: I was reading about your interest in SiteCore, which appears to mean consigning app design to the cloud so you don't have to design a series of apps for specific platforms. Did you go with that solution?
You don't set any social networking policies -- so you aren't constrained by governmental regulations re privacy or re financial transations which might require you to provide controls on social media?
Rick, you mentioned earlier that your communications department is involved with the social side of your business. Does your department set social media policies?
My department is a service to the firm, yes we have goals (infrastructure, aplication, etc.). My job is to balance the creativity and assure we are in alignmet with the firms vision. At times, our influence changes the vision.
@Rick: You are so focused on business goals that it reminds me of those who keep saying that even talking about IT having a business goal is off base. There should be no division, in other words. Do you agree?
The one thing that keeps me up at night is about our agents leaving us for another firm that is positioned better than us. This is my main focus, not to let that happen.
Rick I always like to ask our CIO guests what they're most worried about, so I'll pose the question to you as well: What's "keeping you up at night," as they say?
If one is not "too optimistic" then one probably wouldn't be pushing the limits of technology. Tech is moving so fast that if the CIO is not too optimistic, they might fall behind.
New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
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