@Gary -- OK, this is a off topic, but I once introduced a manager friend of mine to Real Time Strategy games. He was fascinated by its resource management and its "Fog of War" game play mechanics, probably due to work parallels.
@Kim - we have, but rarely (please don't make me jinx us). Never for a MAJOR incident. We have had some phishing, and thankfully got servers taken down rather quickly (even when in Europe) so as much 'lucky' as a good plan - but regardless, we at least knew what we wanted to do without thinking through the "fog of war"
Droids - they need to Administrative Officer approval and to sign an Personal device wireless agreement. Also need to allow us to enforce lockup interval and potentially wipe device if lost or employee terminated.
Keeps me up - wondering if we are the specific target of a PHISHING attack or Data Breach. You can never be 100% secure, so we try to have a good incident response plan in place - but hope we never have to use it!
RE: Open Networks - we are probably more liberal in what we allow (probably driven by me) as I feel the more you see and interact with, the more ideas and opportunities arise. We try to use "abuse" as a Management or Performance issue as opposed to overt blocking for all. we do block the basics (porn, gambling,etc.) Did that cover your point?
RE: Basic IT education - that is one of our targets as well. For the last few years we've been adding mandatory "Info Security" classes and details to our "End User Acknowledgement" to cover those thngs. Education is tough as we also feel compelled to educate our CUSTOMERS who are using online banking or mobile - as the bank typically gets hit even if it's user caused.
OK, let me rephrase then: when I say "Basic I.T.", I think at a bare minimum all business people need to be aware of phishing, strong passwords, social media policies & the fact that anything published online is there and public forever, the importance of respecting and protecting the privacy of company and clients.
@nicole - I came from shops where the IT organization was as big as the entire bank, and the stress was much higher... that's one of the things that drove me to the community bank, a bit better "quality of life". So actually the days got better just by being here!
Government uses Blackberries, but someone told me that they may be going to a different smartphone. Still those who have Blackberries are few and far between, and only the higher ranking gov personnel.
My question is in firewall administration and security. Can you describe what MutualBank does to ensure servers are scanned and remediated to satisfy Payment Card Industry standards? What triggers remediation?
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