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Robert Hernandez, Journalism Professor, USC Annenberg

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Thanks Robert!! Nicole, Mary, Kim, IE!! :)

IQ Crew

Yes, thank you one and all. And Robert, many thanks.

Thinkernetter

Come back tomorrow for a security clan chat at 1 PM ET. :)

IQ Crew

Thank you Robert! Thanks all for joining us.

IQ Crew

Added you to my follow list.

Thinkernetter

Great information, Robert, thanks.

Thinkernetter

Well, thank you all for having me... feel free to chat with me on the Twitterz: @webjournalist. Also, if you like to talk about Web journalism, join #wjchat every Wednesday at 5PM PST (wjchat.webjournalist.org) on Twitter and if you consider yourself a Web journalist, make sure you join the Online News Association. We have local meet ups often and our annual conference is coming in two weeks! (journalists.org)  Also, USC Annenberg is an amazging j-school... come learn the craft with us. Fight on! ;)

Rank: Cave Painter

"source I deal with in journalism, they may or may not have an agenda" I think that is a killer basis for a video game story line (http://www.internetevolution.com/author.asp?section_id=1192&doc_id=233094&) - finding the agenda of the source!!

IQ Crew

There are studies that say the Web is making is dumber or that Twitter is ruined our language. The truth is, we’re evolving... and our language is evolving too. It always has and it always will.

Rank: Cave Painter

Interesting point about news orgs, Robert, thanks.

IQ Crew

WikiLeaks: Great irony there - information being shoveled into the electronic drop-off by anonymous sources, then shunted to readers for crowdsourced analysis.  Long way from Deep Throat.

Thinkernetter

Interesting observation, @webjournalist Robert.  So being risk adverse has exposed them to more risk??

Thinkernetter

I know nothing.

Thinkernetter

Sure, my thoughts on Wikileaks: I don't think leaks, or Wikileaks, "threatens the Web" ... nor do I think they threaten journalism. I think Wikileaks is a source of information... and like with any source I deal with in journalism, they may or may not have an agenda. Leaks are a core part of journalism. They are also called news tips ... and they become sources. It's just a part of the new news ecosystem ... I would say, though, they exist because news orgs have pulled back on their watch-dogness, which is unfortunate... but it is a clear side effect from cutting staff and being risk averse ... being more loyal to the bottomline.

Rank: Cave Painter

@jwallace -- Even if there was a study, would you trust one?  What would it take to convince you one way or the other?

Thinkernetter

@Kim but the road to hell can be paved with good intentions! I heard anyway.

IQ Crew

Not that I know of, jw, but the Internet in general has been blamed.

IQ Crew

Robert's approach sounds like the Derek Jeter approach.  Try to do something every day to help the team win, and at the end of the year your figures (and the team's revenue and your pay) will be fine.  Great chat, Robert.

Thinkernetter

@Nicole @Mary @smkinoshita @awilliams Are there any known studies on the use of facebook and twitter as the caustion of verbiage and/or vocabulary devolution?

IQ Crew

@Jwallace: In a word, no.

Thinkernetter

Thanks for this great talk and chat!

Thinkernetter

@jwallace Here's what I mean when I say "responsibly." Facebook, like any good business, is interested in making money. Good for them. News orgs need to be too... but as a journalist, my loyalty is not to the bottomline, but to the community I am trying to inform. My loyalty is to you... because, personally, I think if I am loyal to you, you'll probably influence the bottomline in a positive way anyway. But, again, I joined journalism because I believe in informing the public... having an informed democratic society. I care about funding journalism... I'm active in it. But I'm not in journalism for the money.  I might be poor, but I like sleeping well at night... I like knowing I made the world a better place, even if it's in a tiny way.

Rank: Cave Painter

@Mary "Or, rather, draw a line under the "official" portion of this event." is that the same as or similar to on and off the record?

IQ Crew

Thank you again, Roberts.

Thinkernetter

Ah, right. WikiLeaks. What about that, Robert?

Thinkernetter

Everyone is certainly welcome to stay online as you wish.

Thinkernetter

How about Nicole's "Wikileaks" question?

Thinkernetter

I literally took a break from facebook.. then would limit my time spent on them daily.. UNTIL my social influence scores plummeted(sp?)...

IQ Crew

Or, rather, draw a line under the "official" portion of this event.

Thinkernetter

Are there any more questions for Robert before we close?

Thinkernetter

@Nicole "Me either, Kim, and Facebook isn't doing its userbase a favor by trying to cram too many "features" into its functionless platform." - those are fighting words!!

IQ Crew

@Mary With AR, it certainly uses multimedia -- the best of all the different crafts of audio, video, text, photography, interactivity... but it also factors in your local, in real time. Information at specific locations. Experiences and contexts where you need them. It's young, but the tech, I think, is going mainstream rather quickly.

Rank: Cave Painter

@webjournalist "Of course, it needs to be done responsibly." - further elaboration would be grrreat!!

IQ Crew

@Kim I agree, Facebook -- as well as Google and others -- can/should be big players in journalism. They thrive on quality content to engage with its users. Quality content is something journalists do every day. We need them, they need us... and we're going to be better off influencing each other. Of course, it needs to be done responsibly.

Rank: Cave Painter

@smkinoshita source for information meaning? there is SO much value in harnessing the data from facebook it's mind boggling.

IQ Crew

@Awilliams -- I've done some digging into Facebook and while I wouldn't use it as a main platform for information, it CAN be a good wide-audience communication tool.  There's some messy algorithms behind it though so I wouldn't count on it until it happens.

Thinkernetter

@smkinoshita yes!! A giant ocean in individual's social empiore. http://empireavenue.com/UBIQ

IQ Crew

@Webjournalist: Are you describing a kind of multimedia journalism? A news item delivered in video, text, images, etc?

Thinkernetter

Yesss Augmented Reality! I've been talking about this for a while and everyone still is looking at me with a blank look. They'll see tho!

Thinkernetter

@Nicole the value in becoming a source for news? or positioning to be similar to "Google News"?

IQ Crew

I'm with Kim, facebook isn't really good for communicating to wide audiences. Mass posts get lost in the noise

Thinkernetter

@Kim -- Facebook itself is just another form of media. 

Thinkernetter

@Paul The future tech I'm currently excited -- nerding out about, to be accurate -- is Augmented Reality. AR means different things to different people, but I'm interested in what I call Terminator vision. Through your mobile device, harnessing the camera, the GPS and the vast information on the Web... new ways of sharing information, experiences and stories. Really cool stuff.

Rank: Cave Painter

@smkinoshita ah! so there is HOPE for me being a journalist. ;)

IQ Crew

Me either, Kim, and Facebook isn't doing its userbase a favor by trying to cram too many "features" into its functionless platform.

IQ Crew

@jwallace -- If someone says to him "Hey, your story is totally wrong, X is Y" and it turns out that really is true and his source was wrong, so he writes a follow up that says "I'm sorry, X is Y, you're right.  I double-checked" and so forth, then that's journalism.

Thinkernetter

Personally, I don't think Facebook has the functionality to be a serious player in the development of journalism.

Thinkernetter

@jwallace, I still don't know if I see the value in that though.

IQ Crew

@Mary Twitter is great, and, professionally, is my platform of choice. That said, if Facebook were a country it would be the THIRD largest on the globe. Nearly everyone is on Facebook... so I think both of these are important. And the strategies employed on each are different. And, then... there is Google+. Still young, but emerging and quite powerful. G Hangouts alone can really affect journalism and community engagement.

Rank: Cave Painter

@jwallace -- Ah, that depends on if he still really cares about what he's writing when it comes to being accurate and well told.

Thinkernetter

@Webjournalist -- Well, according to the article I read, they're not.  "Intel doesn't identify its freelance contributors, but the Free Press philosophy is similar to Cisco's Network. A few years ago, a story about the lack of innovation in recent tablet products would have been ludicrous coming from a company that does business with so many of those vendors, but the free-for-all of online visibility demands different rules."

Thinkernetter

@smkinoshita "Well, the guy wasn't getting much play in the paper and the LA Kings needed to tell its own stories." - is this a good instance of blogger vs journalist?

IQ Crew

or seemingly didn't*

IQ Crew

@smkinoshita That is an interesting trend, corporations hiring journalists. It's actually a logical one... The LA Kings hired the Los Angeles Times' hockey reporter... why? Well, the guy wasn't getting much play in the paper and the LA Kings needed to tell its own stories.  Now, my *hope* is that corporations tell hard, honest stories that is transparent... they don't block, censor to dictate what the journalist is doing. A controlled message is usually by the Marketing/Public Relations department. I thin it could be an effective way to for businesses -- for- and non-profit -- or any organization to effectively tell its own stories.

Rank: Cave Painter

@Nicole you all didn't want to believe me when I said that 2.5 years ago..

IQ Crew

@Kim: I can't say for now, but I heard people use that.

Thinkernetter

I know Facebook was looking to rework its site to make it more like a "Google News" -- any point in that?

IQ Crew

@webjournalist: looking to d future, what trends ijn journalism  do you see driven by technology?

Researcher

@Robert/Webjournalist: Which is the most important social network for journalists? Twitter seems to wear that crown. Do you agree?

 

Thinkernetter

@hounhosp: Whoa, where can I buy that?

Thinkernetter

No problem, Robert. We caught on!

Thinkernetter

how can I prove my "Tabloids at times have more truth in them than newspapers." theory?

IQ Crew

I just realized I didn't register myself as "Robert Hernandez" ... Online I go by "webjournalist" mainly because there are so many Robert Hernandezes that chances are that username is taken! :)

Rank: Cave Painter

@Webjournalist: What you think about the so-called journalists who use automatic content generation software to write articles?

Thinkernetter

Veteran journalists have to go somewhere, I'm afraid.

Thinkernetter

social journalism!!

IQ Crew

@Robert (webjournalist) What do you think of corporations hiring journalists?  "Another BusinessWeek veteran, Steve Hamm, now anchors the corporate Smarter Planet blog for IBM. Contributors to Barnes & Noble's Review site include successful authors, illustrators, and even Pulitzer prize-winning columnist Michael Dirda. The corporate blogosphere is dotted with dozens of veteran journalists, and their numbers are growing."

Thinkernetter

@Paul In short, yes. Social media, the Internet, technology in general has given voice to the voiceless that journalism hasn't fully done before. You don't need to wait for the New York Times to tell your story... you can tell it yourself. And, that story may be a revolution. NPR's Andy Carvin / @acarvin has done an incredible job exploring this new type of social journalism.

Rank: Cave Painter

is there ever a "they can't handle the truth" clause in Journalism?

IQ Crew

@Webjournalist: in the race between technology and journalism, do you think journalism wil suffer greatly due to having to play cathc up with the fast pace technological changes?

Researcher

Robert, your point about engaging with sources in real life is key.

Thinkernetter

@Robert okay, so how about video conferencing interviews.. skype, google+ and the likes.. can that replace on the phone interviews?

IQ Crew

@Kim You are right, there isn't a journalism problem, it's a revenue problem. And if we can't find ways to fund journalism, the quality and the needed watch-dogness a news organization brings will/is being threaten. So, we need the innovation we've seen in storytelling to influence the business model... to upgrade how we treat ads and other revenue generating content.

Rank: Cave Painter

@Webjoiurnalist: what do u make of th impacts of technology aided journalism with regards to the middle east spring? Is that the trend we should be expecting across the world?

Researcher

@smk: I think you are right. Where I come from, we value the title much. But it should not be the case.

Thinkernetter

Great answer, Robert. Thanks!

Thinkernetter

@Hounhosp -- remember, before hand a journalist was called that because the person was hired by a business that declared them a journalist, because the only way a journalist would be heard was through the media company's scale advantage.

Thinkernetter

I just saw a "connect worpress.com and you could win an iPad2" email from a site I enjoy visiting... who ever thought of that marketing iniative for them TODAY needs a time out. But then again, people are known to buy wooden ipad's at gas stations for $180..

IQ Crew

@Mary The three other ponts/rules I tell journos: Social Media does not replace over the phone or in-person interviews. You still need to go out and engage with the community in real life. Second, in Social media we have to balance being a citizen, a journalist and a brand. And that's a new thing for us. Lastly, be open... we can't afford to be dogmatic about anything. Embrace technology, but don't get blinded by it calling it the savior.

Rank: Cave Painter

@hounhosp -- Journalism is more than just a title.  It's a set of skills with a particular mindset.  One can be a good journalist if one has the skills (trained or self-taught), the mindset, and the storytelling.  One can be a bad journalist if those skills are present but lacking.

Thinkernetter

@smk: Good question!

Thinkernetter

@Paul I think J-Schools are in a real unique place to embrace, experiment and advance journalism through technology. Some schools are better than others -- Annenberg *obviously* is one of the best. The fact that I got hired, a vet Web journalist, is a sign that things are changing in J-School.

Rank: Cave Painter

speaking of wiikilieaks, http://www.corruptiontracker.org/ might be the best leak of all!!

IQ Crew

@hounhosp -- And what about the journalists who have training and don't do their job?

Thinkernetter

So, Robert -- we ended and you still had three points to make, three warnings for online journalists. What were those?

Thinkernetter

Thanks, Robert.  Q: Although a need for real journalism may always be with us, aren't there signs that the money to pay for it just isn't there any more?

Thinkernetter

@Awilliams lol! yes it is.. ;-/

IQ Crew

@smk: I see, he may be doing the work of a journalist, but does he have the training for that? 

Thinkernetter

Thanks for joining us here, Robert. I'd love to know your opinion on Wikileaks and how you think leaks will be treated on the Web going forward.

IQ Crew

Thanks for the info, Robert -- aka Webjournalist

Thinkernetter

@jwallace but you might want it as a lifeline ohh the double edged sword of technology!

Thinkernetter

Hi everyone. We're waiting for Robert Hernandez to join us here on live chat. There he is!

Thinkernetter

"I wonder if we'll see more incredibly harsh punishments like that for misinforming people on the Web." Nicole has gotten mean!

IQ Crew

Thanks for having me! Jeez, I'm horrible at promotion! Things to know: #wjchat us a weekly Web journalism chat held every Wednesday at 5PM PST. Please join us! Also, Sept 22 in Boston will be the Online News Association's Annual conference. I hope to see some of you there!

Rank: Cave Painter

@Roberts: how are the journalism schools responding to this new wave of tech propel journalism?

Researcher

I mean to leave my phone. not to take it.

IQ Crew

@Awilliams umm, remind me not to leave my phone if I visit mexico!!

IQ Crew

Thanks Robert for a very frank conversation

Researcher

Thanks, Robert!

Thinkernetter

@hounhosp -- his main focus is City Hall.  Goes to lots of meetings, and he will broadcast the meeting to his blog.  Has gotten many a dirty look for it.

Thinkernetter

Great interview, Robert and Mary!

IQ Crew

I wonder if we'll see more incredibly harsh punishments like that for misinforming people on the Web.

IQ Crew

@hounhosp -- Y'know something, I don't think he's ever given himself a title.  He's too busy doing journalism.  He just wants transparency.

Thinkernetter

art of diversion and persuasion.. is there such a thing?

IQ Crew

@Robert -- "Own the mistake" = awesome advice.  Critical.

Thinkernetter

well can I ask journalist what the % of ethical journalists are among journalists(real)?

IQ Crew

Apparently in mexico making up the news on the net will get in your jail

Thinkernetter

@smk: What does he call himself?

Thinkernetter

@Nicole -- great question.

Thinkernetter

@hounhosp -- We have a blogger journalist right here in London.  He does on-the-spot video reporting with write-up.  He might not be a great journalist since he's self taught but he's been mistaken for a professional a few times.

Thinkernetter

Speaking of the role of technology in journalism, I'm wondering what Robert's opinion on Wikileaks is.

IQ Crew

The need for journalism may outlive any platform, but what about the money to pay for journalism?

Thinkernetter

this reminds me of it's the technology _____, not something (NF's past blog).

IQ Crew

@Hounhosp -- Then is fully possible for a blogger to be a journalist.  A blogger is someone who blogs.  It has no bearing on their journalism.

Thinkernetter

@Jwallace -- I disagree.  I think deal services like Groupon will be here for the long run and will be blended into part of normal advertising, but they still have a lot of evolution ahead of them.

Thinkernetter

Billion dollar bubble with HYPE on it. <--warning facetious(sp?).

IQ Crew

@smk: "A journalism is a combination of skills, ethics and as Robert Hernadez has said storytelling." That's right!

Thinkernetter

@Robert Herandez -- Obviously you know this but I just wanted to agree in a verbose way.

Thinkernetter

and to think there would be a link on the emails to change your location.. Groupon and LivingSocial are a FAD!!

IQ Crew

@Robert Herandez -- traditional ads on the web is like putting a newspaper ad on the television... waste of the medium.

Thinkernetter

The division between professionals and hobbyists is very hard to draw as so many blogs are now commercial platforms. 

Thinkernetter

well LivingSocial ads popping up for 1,500 miles away isn't relevant!

IQ Crew

@Hounhosp -- is it?  There are many unqualified people holding positions they have no business holding.  A journalism is a combination of skills, ethics and as Robert Hernadez has said storytelling.

Thinkernetter

"Treat ads as relevant content" -- yes. Ads should be part of the product, not things that are slapped on.

IQ Crew

@Robert Herandez -- I work in marketing and I want to MURDER those kinds of marketers.  They trash our reputation.  I got into marketing to kill that kind of ad nonsense.

Thinkernetter

@smk: That is different, I think

Thinkernetter

I know people who are paid to teach social media who have no business teaching social media.

Thinkernetter

@Kim -- ahh, but some people claim to be Christian too, and they sure don't act it.

Thinkernetter

A journalist isn't perfect, but the journalist CARES.  So when a journalist makes a mistake, it hurts the person.  When hobbyists makes a mistake, they don't care so much.

Thinkernetter

You should meet some journalists I've met, smk!

Thinkernetter

@Robert: how are the journalism schools facing the new realities of journalism which technology has brough to the fore?

Researcher

@Kim/smk: I meant being a blogger doesn't necessary mean you are a journalist.

Thinkernetter

Is the guy who publishes his own paper on photocopies from kinkos and then passes them out on the street journalists?

Thinkernetter

The key matter in my mind is the amount the person cares about the story.  A journalist CARES -- checks and respects sources, makes sure the story is sound, wants it to be professional and presetnable. 

Thinkernetter

radio just went out.. about a minute ago. last thing I heard was fCC re: blogging.

IQ Crew

@Hounhosp -- Sorry, but you're incorrect.  A blogger MAY be a journalist.  Being a blogger doesn't automatically make someone a journalist and it doesn't automatically exclude from being a journalist.

Thinkernetter

Hounhosp, I am surprised.  Many bloggers clearly are journalists and vice versa. 

Thinkernetter

blogging is a sport.

IQ Crew

Isn't the real difference between a journalist and a hobbyist is the amount the person cares about the work?

Thinkernetter

A blogger IS not a journalist!!!!

Thinkernetter

@jwallace I was hanging out with some friends and then we suddenly realized one of the people was trolling. It doesn't have to be on the net!

Thinkernetter

@Robert: can we differentiate bewteen technology journalism represented by the likes of TechCrunch and old form journalism?

Researcher

I can't stand hearing the word "troll".. usually think they're talking to me for some straange reason..

IQ Crew

Hey there.  I'm curious as to Robert Herandez's stance on how media companies are changing. http://www.thecmosite.com/author.asp?section_id=1237&doc_id=233157

Thinkernetter

as if you can't position facts to make people believe a lie..

IQ Crew

Glad to hear him call that practice "reckless." I'm sick of hearing people defend "beta journalism."

IQ Crew

crediblity from who? the readers/followers or the journalist community? there is leverage.. lets not hate.

IQ Crew

@Kim: Agree. Maybe rules have changed 

Thinkernetter

@Roberts: what apsects of journalism do you think technology can have a negateive effects?

Researcher

Even the New York Times is doing so-called "beta" journalism now.  Avowedly.

Thinkernetter

Michael Arrington is a genius tech PR person.. not necessarily a journalist.

IQ Crew

"I'd love to know what Robert thinks we can do about the spread of misinformation and incorrect news reports on the Web." - do we need an 'easy' button for that?

IQ Crew

in comparison to msnbc huffpost? all the articles overlap sometimes..

IQ Crew

I'd love to know what Robert thinks we can do about the spread of misinformation and incorrect news reports on the Web.

IQ Crew

Who can be called a Journalist in the web era?

Thinkernetter

AW: It has increased the workload for a start.

Thinkernetter

newsworthy? where at? so what is Gawker considered?

IQ Crew

How has the turning of journalism into a two way street for communication (comments on articles, emails, etc) impacting the profession. It seems now writers are expected to respond to commentators in real time now

Thinkernetter

@Robert: talking about citizen journalism that is aided largely by technology, is this going to be defacto journalism in this decade?

Researcher

OK, Nic! I refreshed and it is OK now!

Thinkernetter

Perhaps Paul, but the companies he doesn't cover are freaking out.  He can kill start-ups by ignoring them.

Thinkernetter

@Kim: so what is wrong with that? Why does AOL initially opted to contibuted seed money to the fund?

Researcher

and his readers are no freaking out bcos of that

Researcher

Paul, he stopped investing for a period, then started again, then a few days ago announced he was heading up an investment fund. 

Thinkernetter

Has the audio started?

Thinkernetter

Hi IE, Hi everyone!

Thinkernetter

Arrington has been actively sharing his opinions about all of this on Twitter.

IQ Crew

Arrington has been involved in venture capital funding since the inception of TechCrunch

Researcher

Michael Arrington, a gift to journalists if not journalism.

Thinkernetter

@Robert: has technology lower the standard of journalism especially considering the new media phenomenon

Researcher

how about: how has the widescale availablity of smartphones changing the nature of true journalism? To put it anotherway, if anyone with a camera and the internet can break the story, how is a professional to differentiate themselves?

Thinkernetter

Journalism will lose.

Thinkernetter

intersection of technology and journalism? Is it a blessing or a curse?

Researcher

Hello Awilliams. Yes I am! You? Any first questions?

IQ Crew

Hi Nicole, excited for today's broadcast?

Thinkernetter

Good afternoon

Rank: Cave Painter

Professors don't often show up on IE radio, so when they do we gotta be here to hear what they say

Researcher

Hi Mary and Awilliams

Researcher

Just a heads up.

Thinkernetter

Guys, I'm jumping off the live chat shortly so it doesn't interfere with the audio program.

Thinkernetter

Hi Paul, Hi Mary!

Thinkernetter
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