wow. WOW!! didn't know Vanguard is private. @Mitch, Ameriie and the Buchanans tweeted something about that.. about loving your work. It's not work if you don't get paid for it. Spotify doesn't call their work work.
@Mitch, We fully expect our DIG team members to get their regular work done but we find that they are able to do both when they are engaged in technologies that they are passionate about. We are also flexible in the timeframe of the DIG projects.
While we were talking about BYOD on the audio chat, I got to thinking about Cyber Monday -- supposedly a big Internet shopping day after thanksgiving I first heard it called that in the late 90s -- theory is that people the waited on their shopping until they could access the Web from the better, faster work connections. The work connection is no longer better and faster but the concept of Cyber Monday continues.
how to connect video conferencing from home. BYOD headache? if employee 1 is wanting to use Gotomeeting while employee B wants to use skype, and employee c,d and e wants to use tinychat. <-- only jest :) buty why not?!
@Mitch, We began with our innovation trek with a developmental model with volunteer IT groups. The crew were passionate about working with new technologies. The ideas focused on demonstrating business value and then we slowly added dedicated crew based on the return.
Point is, start slow. Demonstrate value. Build from there.
@John - That makes a lot of sense, especially when you're dealing with people's investments and retirements. And, as you say, with 90% of business coming through the Internet you're already dealing with an obviously web-savvy market.
When I worked at a two-person office (I was the sole f/t employee), we brainstormed when my boss took me out to lunch. Inexpensive (unless he was feeling extremely generous!), enjoyable, and we came up with some pretty good long and short-term ideas for the magazine.
Innovation is a necessity especially in financial services. It is a highly technology competive space. Our goal is to have a mix of top down and bottom up ideation. Our business and technology leaders provide insight into practical solutions and business needs and we periodically run crew (employee) ideation to find day to day ideas to serve clients better.
I'm impressed that the whole business gets involved in IT innovation. It's not a case of IT doing something without consulting and then throwing innovation over the wall ... or alternately business going around IT to implement innovation.
The finanical industry is highly regulated. We get legal, compliance, and information security involved upfront in the innovation process to help us identify the guard rails we work within. We have had a lot of success with this approach early on in the innovation cycle.
That's true, @aum007, but don't you think it's also important that SMBs also have some time to consider where their businesses are heading longer-term and some of the tools and techs they can use to differentiate themselves rather than simply do what they're doing now? (Not that keeping business running smoothly, efficiently, and affordably isn't super important. It is!)
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