The Macrosite for News, Analysis and Opinion about the Future of the Internet
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DavidSilversmith
Thinkernetter
Saturday January 26, 2013 12:48:15 PM
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It's an area of IT that really intrigues me.  I had the experience, perhaps the unique experience, to be VP of HR and IT and the same time for a mid-sized company (over 150 million in revenue).  From that perspective I got to see multiple angles of corporate secrets.

I recently taught a graduate level course in IT security and noted that none of the texts, references I found had more than a passing mention of this basic lvel of security.  Chapters on ecryption and secruity protocols - but almost nothing on the most basic of security issues - learn when to keep your mouth shut!

Alison Diana
Thinkernetter
Friday January 25, 2013 9:27:11 AM
no ratings

Thanks for providing your perspective, @David. Yes, IT HAS to know early: They're the ones who must remove soon-to-be ex-employees' rights, ensure they're not taking corporate secrets or copying files, etc. -- especially if these fired workers have access to particularly sensitive data. Interesting to hear that IT often doesn't get the confidentiality training of HR, particularly since they are on the inside track of so much inside information. This could be a big problem for a company: You'd think loose lips by IT could actually create a data-loss problem that IT's early knowledge was designed to prevent.

DavidSilversmith
Thinkernetter
Thursday January 24, 2013 9:38:42 PM
no ratings

In my career I have managed Customer Service, IT, Project Management, Development teams, ecommerce teams, new product development teams, Human Resources - and probably a few others that I have forgotten about.  For my experience, IT is right behind HR in managing secrets.

  • People being asked to leave - HR knows first followed by IT.
  • Employees work habits being investigated - HR basically asks IT to check logs.
  • Offices/People being moved - HR, Office Admin and once again - IT.

HR employees are often taught about the importance of keeping employee information confidential, but IT employees who have access to almost as much information are rarely briefed/educated on employee confidentiality/privacy issues.

Alison Diana
Thinkernetter
Thursday January 24, 2013 9:09:04 AM
no ratings

I would love to hear from ThinkerNetters about that great question, Mitch. As IT professionals, I'd think they would be: After all, CIOs and other high-level IT pros know about every department within their organization, they know the organization's current and future plans, they know how technology will be used to improve productivity (possibly resulting in layoffs), and they are involved in integrating systems when there's M&A activity (leading to interaction with a whole bunch of often disgruntled people throughout a company). They're in a very high-stress position, where there's often pressure to do more with less and often a need for 24/7 support. IT pros are on a constant learning curve, something most enjoy, but which nevertheless requires time and energy to stay current.

In short, there are many high spots, but I'd think IT pros do know a lot of corporate secrets, from security to personnel.

Mitch Wagner
Thinkernetter
Wednesday January 23, 2013 5:39:08 PM
no ratings

Do IT managers have a special susceptibility here? Are they more or less likely to keep professional secrets, or have different professional secrets, than other people?

Alison Diana
Thinkernetter
Wednesday January 23, 2013 2:47:23 PM
no ratings

It could be, Imran. That or you need a new pillow!

IMRAN
Rank: Cyborg
Wednesday January 23, 2013 2:33:26 PM
no ratings

So the secret to my secret pains in the neck is keeping too many secrets. :-)

Imran



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Dan Cypra
Dan Cypra   5/23/2013   Post a comment
Businesses often struggle to decide which domain to use. When it comes to purchasing a domain name, you have plenty of extensions to choose from, ranging from .com and .net, to .me, and even .mobi. But which one should you pick?
Matt Heusser
I've been writing about how the next evolution of the Internet might just be an advertising revolution, and how corporate IT can stay involved as the enablers and providers of the technologies that make this possible.
David Weldon
David Weldon   5/22/2013   10 comments
In the 1970 science fiction thriller Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.
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Whole Foods Global Wine Purchaser Doug Bell told me about some of the constraints on using analytics in the US wine market.
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New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
Kim Davis
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A look back at tech writing in the 90s makes us wonder where enterprise IT will be 20 years from now.
Mitch Wagner
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Google's new Inactive Account Manager lets you control how Google disposes of your accounts when you die.
Second Shooter
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The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
Kim Davis
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ePad Femme is the world’s first tablet “made exclusively for women.”
Wisdom of the Big Chair
NFC Moves Into the Mainstream

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While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Wisdom of the Big Chair
Integrating Security Into Your Cloud Contract

3|19|13   |   3:35   |   No comments


Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Brian Baron
How Edmunds.com Collects Customer Information

3|18|13   |   1:15   |   No comments


Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
Brian Baron
How Edmunds.com Uses Analytics to Customize Site

3|14|13   |   0:47   |   No comments


The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
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Keep Critical Data With a Knowledge Management System
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Fortune 500 companies lose at least
$31.5 billion a year by failing to share knowledge. A Knowledge Management System (KMS) can help companies significantly reduce these costs.

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M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE
M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE