Saw today that two men have filed a lawsuit against Subway. They want to make it a class action suit. Ironically, I just finished reading Grisham's "The King of Torts." What a country.
It's kind of an inside the group curiosity. Outsiders may not really get it. Unless they take a mindset of enjoying a bit of art or a little tech wizardry. But nonetheless, it's interesting to me.
The excuse seemed pretty weak to me, too. Don't they bake their bread in tins? If so, surely the baking tins are all 12 inches? This is the kind of tempest in a teapot that can become a big storm if a brand doesn't respond well or in a timely manner. Guess we'll have to see what the sandwich-maker does -- and how well people react to its response.
That's a good point, especially when you're in an industry that seldom gets a lot of great press anyway! No doubt they saw an endless stream of criticism--not that this will go away with the demise of the company's own social media support efforts.
That wasn't the goal of those particular assignments. These big outsourced social media projects have bigger intentions, since they want to look interesting or be useful to a much broader audience.
It reminds me of group writing sessions from my college creative writing classes, always fun and definitely interesting, where we'd all write a sentence or paragraph and then pass the story on to the next student.
Fun to do, sure. But fun for anyone outside the circle to read?
"Charter Communications has stopped accepting consumer complaints via Twitter and Facebook, reportedReuters. Instead of using its "UMatter2Charter" social networking program, Charter will now solely support clients via phone, customer service counters, and live chat on its webpage, the company said."
I Wonder why!!
Perhaps they must be afraid of going their customer complaints public and if that's so ... i think they are right on their part.If something can be tackled by the two in peace then what's the point in involving the whole world by enabling customers to tweet or update their complaints via Twitter or Facebook.
This story may seem hilarious to us but it may put the Brand's international reputation at stake.Plus I found the Subway's reason too naive.They said each outlet bakes its own bread
and so length varies from store to store..I mean HOW? Don't they use standard baking moulds or do they use their own, having different inch standards?
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As Mitch Wagner discussed today, Yahoo is acquiring Tumblr. The big Internet debate at the moment is whether Tumblr will be good or bad for Yahoo. Regardless of their stances on the future of Yahoo itself, many claim that Yahoo will somehow ruin Tumblr.
Has China stolen a march on the West, developing an Internet architecture that is not only based on IPv6, but is also inherently secure from both internal and external attack?
Recently, the Obama administration has been of two minds where privacy rights are concerned. On one hand, you have an administration that vowed to veto CISPA and mandated open data for government websites. On the other hand, you have an increasingly out-of-control Department of Justice on a fishing expedition at AP and demanding legislation to let the FBI wiretap private, encrypted communications and levy fines if a company fails to comply.
The apartment and house sharing service, Airbnb, now requires members to verify their identities by demonstrating a presence on the web, and by either scanning a government ID or entering detailed personal details. Other enterprises should take a close look at Airbnb's verification policies.
New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
Subsidized handsets, rather than locked handsets, should be the focus of regulators. We're not getting good deals, not fostering innovation, and weakening our power as buyers.
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