scott - Or they'll just ignore the contract and click through, as people do with nearly all online licenses. Businesses need to understand that this is not -- as Google says -- the usual yadda yadda yadda.
Keep in mind that the customer of a cloud service is less likely to be in IT than the customer of other technical or software solutions. So a lot of the language in the contract may be difficult for them to understand.
Rodney, that's a good point. Through this discussion I've at least been thinking in terms of offcially sanctioned enterprise cloud installations. But theres also the issue of "rogue clouds" -- employees, workgroups, or departmenents entering into their own cloud arrangements without the knowledge or sanction of IT.
I tihnk it's because insurance companies feel that they can't quantify the risk. It's very technical; there are many people actively trying to compromise cloud-based systems; and the cost of a breach is very high (over $200 per record last time I looked at it, which is a couple of years already)
Mitch, I imagine that goes hand in hand with the wholeproblem of shadow IT -- devs spinning up cloud isntances willy nilly. I can't imagine a cloud strategy ending in no review of the agreements before signing.
Thanks everyone for joining in - please keep the questions coming as I will continue to answer over the next few hours and days! This topic is a hot topic only to get bigger as we all live through the risks that face us in working out the roles we all play in the cloud environment.
I strongly believe that the absence of insurance solutions related to the cloud has severely limited the practicality of cloud deployments by enterprises. If that issue is resolved, we'll see a jump into the cloud that dwarfs anything that's happened so far.
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