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Bolingbroke
IQ Crew
Wednesday December 5, 2012 9:21:52 AM
no ratings

@jabailo, altho it was more than evident that you were casting Nordstoms attempt at technology and analytics in a very negative way, my  first reaction to it ( and I am not a Nordstrom's customer or shareholder, if they have any ) was positive; what an interesting hands-on somewhat old fashioned way of customer relations and product placement, certainly not anything to run to the exits about.

Certainly it is very tech-correct to be in favor of analytics certainly at Internet Evolution but to actually practice what you preach is an entirely different matter. Would you prefer a bevy of salespeople with tablets or a bevy with sleeve garters and dogeared customer notebooks?

 

jabailo
IQ Crew
Tuesday December 4, 2012 7:01:33 PM
no ratings

I always go back to my experience at Nordstrom years ago.  Back then they were incredibly technology adverse.   Their "analytics tool"?   Every sales person kept a written customer journal.  They memorized names and faces.   They surveyed "their store" -- the boutiques within each floor that they managed.   They looked at what customers were buying...and rejecting and moved goods around to push those things that were selling.

 

Alison Diana
Thinkernetter
Tuesday December 4, 2012 5:29:53 PM
no ratings

I recall at one job where I spent a day with the production team. It was eye-opening to work in their department and see what they did. And it really helped me when I got back to my desk because I changed how I did certain things to simplify their workload when they got my files. Everytime you cross-pollinate departments you have that opportunity to open eyes to new ways of doing things. Crossing into new disciplines is even more exciting. Just consider the businesses owned by former ballet dancers, or painters, or pilots, etc. Because they don't come with an MBA background they have a whole different view of how to run a business. Sometimes they fail, but sometimes they don't (just like the MBAs).

Kim Davis
Thinkernetter
Tuesday December 4, 2012 5:19:08 PM
no ratings

The Fashion Institute is just across the street from us here in New York, so I was bound to read FIT the wrong way.

jabailo
IQ Crew
Tuesday December 4, 2012 4:56:31 PM
no ratings

Analytics can be just as much a creative art as a...well, analytical or technical one.  Non homogeneous, non relational data, can include all that is available for the eye to see and the ear to hear.   Rather than trying to "fill a need", I think employers should think about creating jobs that are more an investigative reporter...someone who combines research, data, snooping, maybe even paying off sources...the whole gamut of finding answers.

Far from trying to square peg and optimize, this is great new way to bring more people into the workforce who know how to use all the web and smart phone technologies and have a general desire to find things out, but maybe aren't from a traditional IT background.

 

Mitch Wagner
Thinkernetter
Tuesday December 4, 2012 4:29:37 PM
no ratings

This is another example of businesses working to close the skills gap

Alison Diana
Thinkernetter
Tuesday December 4, 2012 4:19:10 PM
no ratings

:) Sorry... showed my localized roots there: Florida Institute of Technology! 

Kim Davis
Thinkernetter
Tuesday December 4, 2012 3:52:07 PM
no ratings

I am guessing that's not a local branch of the Fashion Institute of Technology.

Alison Diana
Thinkernetter
Tuesday December 4, 2012 3:10:01 PM
no ratings

We see it in other industries, too. For example, I live near the Kennedy Space Center, and NASA works closely with FIT and other universities' engineering and space programs to help design courses and degrees that closely meet its criteria. 

Kim Davis
Thinkernetter
Tuesday December 4, 2012 2:52:20 PM
no ratings

It reduces the risk of colleges turning out graduates with "Analytics" degrees which turn out not to be applicable in the workplace, which meanwhile has moved on.  It seems to me vital that the private sector get involved with this kind of vocational education.

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The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
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David Weldon
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In the 1970 science fiction thriller
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CLICK FOR MORE
M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE
M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE
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In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE
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