I fully agree, swijeyakumar. I believe that until we focus on the user, and provide the tools and orientation as to what the technology can do for them, we will continue to lag in its use, and thus getting the ultimate value.
As Alison points out, we focus on the technology. We need to make the BI a natural process that they will use both from mobile access and in collaboration.
Brian, you bring up a good point. Is the return on investment worth the ease and immediacy of mobility? In the case of customer intelligence, there could be a huge benefit if, for example, the intelligence is used for revenue-generating purposes with customers. Case in point: A real estate agent out with prospective home buyers wants immediate access to information about comp sales, flood statistics, school district comparisons, neighborhood demographics including crime statistics, etc. to fully service customers.
I do agree that the lack of a plan is more likely the holdback.
BI is a pretty broad category. If it's specifically customer intelligence, I think that is happening on a mobile level, successfully, at many companies.
Is it the technology or lack of a good solid adoption and roll out plan that is impeeding adoption. I see many cases wher the money for a project is spent on tech & dev and very little on training & adoption so the implementation is considered a failure. I wonder what % of project budget is usually reserved for the rollout.
It does not come as a surpise to me that BI is lagging in the mobile and collaborative fronts. One Fortune 500 company I worked with only had BI in SAP, which is only slowly moving towards these elements. I think part of the problem with business intelligence in particular is security, but that is an issue that software providers are going to have to figure out. If they don't some upstart will come into the market with an innovative solution and steal market share - and the enterprise is a ripe market for disruption.
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M2M: Rise of the Machines? Not Yet David Weldon In the 1970 science fiction thriller Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M. CLICK FOR MORE
M2M: Rise of the Machines? Not Yet David Weldon In the 1970 science fiction thriller Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M. CLICK FOR MORE