Reason why skype is still being used is that no other competitor is available . Google Groups is being used but not at that advanced level. Skype offers screen shares that may come in handy and useful for many organizations for sharing of resourses and letting others know their progress or show prototypes of software via screen sharing.
fortunately i have not been experiencing any problems with Skype, other than poor performance in video , that too because of poor internet bandwidth. Skype is the top-most communicating software that people use to communicate with friends and employees all over. Also it can be easily installed in phones , and everyone carries smart phones these days, atleast 7/10 people. thus even with skype causing problems people still use it because of the usability and feasbility.
I'm with you, sir. I'm 24, and work with college students often. Outside of work, my generation is terrible at email.
Text messaging is the way to go, and there are a number of mobile communications companies like Whatsapp and SendHub that are addressing this-- providing business quality web and mobile communications options.
At SendHub, for example (full disclosure, I work for the company), we offer a second line to your cell phone-- your business line if you will-- that gives you limited free calls and texts, either from any device or on your computer.
We work with small and medium sized businesses, churches, distributed work forces, fire departments, political campaigns, schools and more.
I really do like your idea about a small text-only device though. I think we're headed that way. Desk phones are definitely a phasing out though-- that is for sure.
I have had many more troubls with Google Voice. I rarely use it anymore even tho I am a ChromeBook guy and Skype does not run on Chromebook. (I have a Win laptop I use only to run Skype and Quickbooks.)
Bandwidth is definitely one huge factor in the performance of Skype, so I don't think the service itself is the only one to blame for its 'poor' performance thus far. I think it can do and since it's free and widely available, I have nothing against it as well.
I think though that they have failed to innovate and build on their service throughout the years. It was a huge hit and extremely popular when they first came out but I think they can do more to stay relevant so they'll also stay in people's radars.
Jabailo, the small Android pad you suggest seems like a good concept and it sounds like a promising solution to this. But (there's always a but), I don't think a new piece of hardware is necessarily the answer to this problem (or whatever you want to call it.)
That's why there are a whole host of Enterprise 2.0 internal social media solutions for enterprises that take advantage of social media and instant accessibility. Many of these, however, do use voice -- and, in some cases, video.
The demand is definitely there because of the demand for seamless integration.
I haven't experienced much problems with voice quality on Skype. Video quality, however, sometimes isn't so great (and almost never perfect), and I have had more than a few dropped calls.
Here's something I've been thinking about (smell of wood burning fills room), the whole use of realtime voice has really declined. Even if dirt cheap like with Skype or VoIP, young people hardly use it any more in favor of text messages and social media.
How about a really small Android pad, the size of a smart phone...but with no "phone" or realtime voice (saving power), and with Wimax/LTE/Wifi communications. So it would be just an asynchrous messaging system.
Skype's decline predates the Microsoft acquisition. The quality is still good, but the user interface has gotten cluttered up with a lot of useless social media nonsense that makes the app difficult to use. And fundamental capabilities for any chat program -- mainly, the ability to see at a glance if one of your contacts is online -- is missing.
Skype has become one of those applications that seems to have been designed by people who do not actually use it.
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