@ eahurstjr The key considerations are the bandwidth available from your service provider, and the capacity of your internal networking equip (i.e switches, firewall/router, wifi, etc) to support the Cloud deployment.
@ Kim The size of the business and industry ecurity concerns typically dictate their preference for public or private cloud. Smaller business with less security concerns opt for public, while bigger entities or security conscious (ie healthcare) opt for private.
@ Mitch Most companies have been using hosted (Cloud) email for years before they realize what the Cloud is. However, hosted exchange is frequently an organizations first step into the cloud. VOIP has been another hot request.
@Alison Tpically a department head will invite oyu into an organization. Sometimes the IT personell will invite you in, but that often proves to be more of an uphill battle for a service provider. Executive buy-in is critical.
@ Kim Absolutely. The requirements vary by industry. A call center may want to rollout a hosted VOIP solution to save money, while another industry is looking to provide their flex time employees a dedicated corporate line in their homes.
Question: It seems to me that different types of companies might want to put completely different operations and functions in the cloud: transactions, telecomms, mobile devicemanagement. Are you seeing a lot of variety in requirements?
@ Alison It truly depends on which part of the organization you are dialoging with. The finance department is going to focus on cost, while IT and marketing will be excited about the agility and communication improvements that can be realized.
@ Kim Correct! An effective implementation demands interdepartmental executive buy-in. You don't want finance questioning why we are spending this money! You want them excited about the savings they are projected to receive.
MOV are the reasons why executives and managers are willing to spend budget. ROI is how much tangible benefit can be measured and validated. Return can be time savings, cost savings, reduced downtime, increased customer satisfaction and loyalty. As long as you can measure it, you can track it.
change does equal friction always but it should be minimized and low impact if planning and preparation is done properly and supported by management with expectations being set & communicated to the end-user community
One of the "mistakes" on the EHR implementations, is that they did not make it transparent to the doctors and other health workers. Some doctors say I am not going to start learning how to type fast, etc. I just want to be able to do my job and help my patients!
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