Daniel Kusnetzky, Analyst and Founder of Kusnetzky Group LLC, is responsible for research, publications, and operations.  He has been involved with information technology since the late 1970s. He was responsible for research operations at the 451 Group, corporate and marketing strategy for Open-Xchange system software and virtualization research at IDC, and program and product management at Digital Equipment Corporation. Today, Dan focuses on system software, virtualization technology, and cloud computing.

Paul Burns is the president and founder of Neovise, an IT industry analyst firm launched in 2009 to focus on cloud computing. In this role, Paul researches IT challenges, explores business needs, and evaluates appropriate solutions from vendors and service providers. Then, based on independent analysis, he produces recommendations and expert content in the form of white papers, case studies, podcasts, and more. He also writes articles for industry publications, speaks at industry events, and is quoted by a variety of media organizations.

He has over 25 years experience in the IT industry, driving strategy for enterprise software solutions through product management, competitive analysis, and business planning. He has held a series of leadership positions in marketing and R&D, and he was research director of the IT service management practice at another industry analyst firm.

Paul earned both a BS degree in computer science and an MBA from Colorado State University. His extensive industry background offers Neovise and its clients valuable insights on technical solutions that deliver business results. He can be reached via email at paul@neovise.com and can be found on Twitter and LinkedIn.

Jeff Kaplan is the Founder and Managing Director of THINKstrategies, a strategic consulting firm focused entirely on the business implications of the transition of the technology industry from product-centric to services-driven solutions. THINKstrategies helps IT/business decision-makers with their sourcing strategies; solution providers with their marketing strategies; and venture firms with their investment strategies.

Kaplan is also the founder of the vendor-independent online directories, Managed Service Showplace (www.thinkmsp.com) and Software-as-a-Service (SaaS) Showplace.

Prior to forming THINKstrategies, Jeff served as VP of Marketing and Business Development at InterOPS Management Solutions and was Director of Strategic Marketing at International Network Services (INS), which was acquired by Lucent Technologies. Jeff was also a leading industry analyst at IDC, Dataquest, and META Group.

Jeff is a frequent speaker at industry conferences and contributing columnist for BusinessWeek, Mass High Tech Journal, Financial Times of London, NetworkWorld, Business Communications Review, ComputerWorld, InfoWorld, InformationWeek, Managing Automation, Web Hosting Industry Review, and Services News on topics including SaaS, cloud computing, managed services, outsourcing, IT operations, and service level management (SLM).

He has a BA in Urban Planning from Rutgers University and an MBA from Boston College.

As CEO and Principal Consultant of Decision Management Solutions, James Taylor is expert in using business rules and analytic technology to build decision management systems to help companies improve decision making and develop an agile, analytical, and adaptive business. He provides strategic consulting to companies of all sizes, and works with clients in all sectors to adopt decision-making technology. James has spent the last 20 years developing approaches, tools, and platforms that others can use to build more effective information systems. He has led decision management efforts for leading companies in insurance, banking, health management, and telecommunications.

Marc Rosenstock, global director, digital measurement and analytics, Kimberly-Clark, is currently responsible for analytics and measurement of digital marketing, program optimization, and e-commerce. He has also served as the Director of CRM. Before joining K-C, he worked at Procter & Gamble for more than 10 years in a variety of roles. He was the Grooming Digital Marketing Manager for brands including Gillette, Braun, and Venus. Mr. Rosenstock led the Procter and Gamble Beauty eCommerce Program for Global Business Services. He led I-Media Capabilities at Procter & Gamble, responsible for developing I-Media expertise including and best-practices around the globe. He has an MBA from the University of Chicago in marketing and finance and degrees in management from the University of Pennsylvania's Wharton School of Business and in electrical engineering from the University of Pennsylvania's Moore School of Electrical Engineering. 

Dion Hinchcliffe is Chief Strategy Officer of Dachis Group. A wellknown enterprise architect, author, blogger, and business strategist, he currently works with the leadership teams of Fortune 500 and Global 2000 firms to devise strategies to help them adapt their organizations to the challenges and opportunities of the 21st century. He has been featured or quoted in CIO Magazine, Computerworld, Forbes, Wired, and BusinessWeek, and is a frequent keynote speaker at industry-leading conferences such as Web 2.0 Expo, CITE, CeBIT, and the Agile Executive Forum. He has extensive expertise in the areas of data analytics, next-generation IT, enterprise social media, open supply chains, business agility, and emergent Web architectures for the enterprise. Dion writes about next-generation business for ZDNet, InformationWeek, at DionHinchcliffe.com, and on Twitter at @dhinchcliffe. He has published several books, most recently the best selling Social Business by Design (Wiley, 2012).

Ed is currently the Vice President of Marketing for IBM Midmarket. In this role he is responsible for the marketing strategy and execution around the company's small and midsized business efforts with a specific focus on driving the Smarter Planet strategy, offerings, and value proposition for the midmarket, as well as the marketing strategy and execution supporting IBM's image, pipeline, and revenue objectives.Previously, Ed was Vice President Integrated Marketing Communications for the Americas. In this role, he was responsible for leading a diverse team that supported IBM Americas business objectives by developing, planning, and executing go-to-market strategies and plans to build, accelerate, and close the business opportunity pipeline.  Prior to this role, Ed was VP Program Management for the Global Sales and Distribution area with responsibility for managing the Program Management process across IBM as part of the Marketing Transformation initiative, as well as marketing and demand generation across all customer sets and routes to market.  Within this role, he is responsible for all Industry, IS, and Business Partner demand generation efforts.Ed joined IBM 17 years ago and has held a number of roles within Marketing and Strategy in that time.  Prior to joining IBM, he spent 13 years in New York City in the advertising industry with firms that include Young & Rubicam, Wells Rich Greene, Bozell Worldwide, and Dentsu.A graduate of SUNY Buffalo in 1983 with a degree in Communications and Marketing, Ed lives in Norwalk, Conn., with his wife Suzanne and daughters Abigail and Caroline.