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Kim Davis
Buzzfeed Is Booming

1|11|13

1 comment

Wisdom of the Big Chair
Videoconferencing to Replace Bank Tellers

12|3|12

2 comments

Marketing Takes
An Evolving Take on Marketing at Citi

6|18|12

1 comment

Mary E. Shacklett
Going Public Can Hurt Innovation

5|30|12

4 comments

Second Shooter
Facebook's IPO Might Turn VCs Rational

5|15|12

15 comments

Beau Brendler
New Blackhole Kit Targeted Accountants

4|24|12

4 comments

Kim Davis
GroupOn's Problems Multiply

4|6|12

14 comments

Wisdom of the Big Chair
Tax Help Is a Video Conference Away

3|20|12

2 comments

Second Shooter
NFC: Think Outside the Credit Card

5|27|11

2 comments

Second Shooter
Lesson From LinkedIn IPO

5|20|11

10 comments

Scott Koegler
Here Comes the ‘Mubble’

3|11|11

4 comments

Bolaji Ojo
Intel’s $700M Design Whopper

2|4|11

6 comments

Mary E. Shacklett
Banks Readying Mobile Apps

11|8|10

No comments

Second Shooter
Blame Wall Street for Your Broadband Problems

7|23|10

No comments

Wisdom of the Big Chair
What the Hel is CenturyTel?

5|4|10

2 comments

Mary E. Shacklett
Online Banking, Part 2

4|28|10

No comments

Robert D. Atkinson
Looking for Jobs? Look to IT

4|26|10

4 comments

Mary E. Shacklett
Online Banking, Part 1

4|21|10

3 comments

Wisdom of the Big Chair
Et Tu, Cisco?

3|24|10

3 comments

Rob Salkowitz
GDP in the Information Age

2|2|10

2 comments

Rob Salkowitz
The Use & Abuse of BI

2|1|10

4 comments

Reiter's Block
Beware Blippy's Credit Card Service!

1|25|10

15 comments

Full Nelson
Big Cloud Barriers

12|16|09

No comments

Sweeney Blog
Businesses Go on Year-End Spending Spree

12|14|09

5 comments

Robert D. Atkinson
Why Doesn't the US Have Any Mobile Wallets?

11|28|09

1 comment

Sweeney Blog
Financial Services Awaken to Cloud Computing

11|23|09

1 comment

Singer at C-Level
Connecting Stakeholders: Part 3

11|18|09

No comments

Full Nelson
Financial Service Transformation: Part 3

11|13|09

7 comments

Full Nelson
Financial Service Transformation: Part 2

11|12|09

No comments

Full Nelson
Financial Service Transformation: Part 1

11|11|09

No comments

Full Nelson
Cyber Crime as Cyber War

10|19|09

4 comments

Thomas S. Kunz
Banks Get Social

10|19|09

2 comments

Steve Saunders' Outernet
The Coming Internet Bubble: Part 2

10|16|09

19 comments

Steve Saunders' Outernet
The Coming Internet Bubble: Part 1

10|14|09

16 comments

Steve Saunders' Outernet
Innovation Shift

10|12|09

No comments

Raymond Voelker
CIO, Progressive Insurance

10|2|09

No comments

Wayne Mekjian
EVP & Head of Information Services, Wells Fargo

9|30|09

No comments

Kim Davis
Buzzfeed Is Booming
1|11|13 | 2:07 | 1 comment

Buzzfeed, the viral post aggregator, raised nearly $20 million in new funding this week.

Wisdom of the Big Chair
Videoconferencing to Replace Bank Tellers
12|3|12 | 2:10 | 2 comments

Walk into the Coastal Federal Credit Union in Raleigh, N.C., and something is missing. Rather than human tellers, customers face videoconferencing ATM machines. Is this the future of branch banking?

Marketing Takes
An Evolving Take on Marketing at Citi
6|18|12 | 7:56 | 1 comment

Linda Descano, President and CEO of Women & Co., and managing director of partnerships and branded content of North America marketing at Citi, explains her firm's marketing opportunities and challenges.

Mary E. Shacklett
Going Public Can Hurt Innovation
5|30|12 | 2:25 | 4 comments

Innovation and going public can be strange bedfellows. It's also a major reason many companies that can afford to do so remain private.

Second Shooter
Facebook's IPO Might Turn VCs Rational
5|15|12 | 2:09 | 15 comments

Facebook's IPO might change the way VCs look at funding fundamental Internet infrastructure research. If Facebook doesn't do well, VCs might move away from mindless flipping of social media startups and toward something serious. That could be good for everyone.

Beau Brendler
New Blackhole Kit Targeted Accountants
4|24|12 | 01:58 | 4 comments

Blackhole 1.2.3, the latest version of the most popular black-market exploit kit, apparently has already been used by Brazilian fraudsters to try to perpetrate a scam. The new kit, released at the end of March, can bypass sandboxes in Java, and the Brazilians used it to try to convince accountants they were about to lose licenses.

Kim Davis
GroupOn's Problems Multiply
4|6|12 | 1:55 | 14 comments

With resubmitted fourth-quarter results, an SEC probe, and now a lawsuit, GroupOn is floundering badly.

Wisdom of the Big Chair
Tax Help Is a Video Conference Away
3|20|12 | 1:48 | 2 comments

Confused about long forms and short forms? Well, this year, face-to-face help may be only a few clicks away. The IRS, as well as tax preparation agencies like TurboTax, have introduced new video conferencing services, designed to make it easier for individuals to get the help they need.

Second Shooter
NFC: Think Outside the Credit Card
5|27|11 | 2:05 | 2 comments

We're hearing a lot about phones and NFC being used instead of credit cards, but it seems more likely that a mobile purchase ecosystem would build from coupons and research and even advertising, and embrace payment handling only as a last logical step. Watch Apple and Google here for developments.

Second Shooter
Lesson From LinkedIn IPO
5|20|11 | 02:06 | 10 comments

LinkedIn's IPO will open the door for some insight on how social net insiders think their own market space will fare. If LinkedIn now starts plucking up social startups it means it believes in its core business. If it grabs peripheral plays, it means the company thinks the opportunity for social networking may be fleeting.

Scott Koegler
Here Comes the ‘Mubble’
3|11|11 | 1:36 | 4 comments

We are entering a new era of ubiquitous computing where mobile technology is driving innovation. Call it the Mubble.

Bolaji Ojo
Intel’s $700M Design Whopper
2|4|11 | 1:54 | 6 comments

Intel expects to spend $700 million fixing a design flaw on one of its newest chipsets. While significant, the financial hit is less of a blow to the company than is the mess this creates for its supply chain and for its biggest OEM customers.

Mary E. Shacklett
Banks Readying Mobile Apps
11|8|10 | 2:41 | No comments

With their online customers now nearing 50 percent, banks are starting to develop and deliver mobile applications, thereby differentiating themselves with mobile product offerings and custom GUI interfaces.

Second Shooter
Blame Wall Street for Your Broadband Problems
7|23|10 | 2:05 | No comments

Our broadband futures aren't dependent on what's under our streets but rather on what's inside the heads of Wall Street. (Uh oh.) Without long-term investments in infrastructure, better broadband is merely a pipe dream.

Wisdom of the Big Chair
What the Hel is CenturyTel?
5|4|10 | 2:32 | 2 comments

CenturyTel is set to become the third largest telco in the US, but few have heard of this company, or its problems.

Mary E. Shacklett
Online Banking, Part 2
Part 2 of 2 | See complete series
4|28|10 | 2:25 | No comments

As banks seek to improve their online customer experiences, they are recognizing that many of the Web-oriented skills they are looking for are already at mature levels in the retail industry. Increasingly, banks are breaking with the tradition of hiring from within the industry and are importing retail talent.

Robert D. Atkinson
Looking for Jobs? Look to IT
4|26|10 | 1:57 | 4 comments

With unemployment close to 10 percent, the mantra in Washington is jobs, jobs, jobs! Unfortunately many policymakers overlook the key role information technology has played, and will likely play, in job creation.

Mary E. Shacklett
Online Banking, Part 1
Part 1 of 2 | See complete series
4|21|10 | 3:10 | 3 comments

Since the mid-1990s banks have had three main online objectives: establishing an e-presence, providing enough security for bank customers, and shifting banking transactions from brick-and-mortar branches to the Web. Results have been good, but banks still struggle when it comes to delivering a pleasing online customer experience.

Wisdom of the Big Chair
Et Tu, Cisco?
3|24|10 | 2:36 | 3 comments

Cisco CSR-3 Router could force the sale of Juniper.

Rob Salkowitz
GDP in the Information Age
2|2|10 | 2:10 | 2 comments

Good news! The US gross domestic product grew by 5.5% last quarter. But does that number accurately reflect the value created by the information economy?

Rob Salkowitz
The Use & Abuse of BI
2|1|10 | 2:19 | 4 comments

Data mining of social networks means people might face unforeseen consequences as a result of their seemingly innocuous personal choices and associations.

Reiter's Block
Beware Blippy's Credit Card Service!
1|25|10 | 3:07 | 15 comments

Some of the "cool" people are testing a new Web service: Blippy. It could be a great data source for corporations to glean info about customers’ credit card purchases. But it has all sorts of possible privacy and security problems. Buyer beware!

Full Nelson
Big Cloud Barriers
12|16|09 | 02:59 | No comments

If you listen to the hype, clouds are everywhere. But if you look at the data, it turns out most customers say they still wouldn't use cloud computing for mission-critical apps or data. What's holding them back? Fritz investigates.

Sweeney Blog
Businesses Go on Year-End Spending Spree
12|14|09 | 02:03 | 5 comments

Businesses and VCs are burning through the last of 2009's cash with some last-minute spending and acquisitions.

Robert D. Atkinson
Why Doesn't the US Have Any Mobile Wallets?
11|28|09 | 2:09 | 1 comment

Imagine being able to use your mobile phone to pay taxi and mass transit fare; use vending machines; make retail purchases; and check in at hotels. Every day, millions of citizens in Japan, S. Korea, and soon Singapore do so simply by waving their mobile phones in front of point-of-sale terminals using near-field communication or related technology. But, while the technology is readily available in the US, it will be some time before Americans can use their cellphones as mobile wallets.

Sweeney Blog
Financial Services Awaken to Cloud Computing
11|23|09 | 2:13 | 1 comment

The sooner purveyors of cloud computing services can pass muster, security-wise, with financial services companies, the sooner cloud computing will really go mainstream.

Singer at C-Level
Connecting Stakeholders: Part 3
Part 3 of 3 | See complete series
11|18|09 | 2:09 | No comments

Financial management planning does not need to include Voodoo economics, but it does help to tap into the knowledge base of your team through some sort of real-time system. We explore your options.

Full Nelson
Financial Service Transformation: Part 3
Part 3 of 3 | See complete series
11|13|09 | 2:17 | 7 comments

In order for banks to grow, they'll first have to start by retaining their standing client bases. To do this will require better customer service and more transparency. Banks are meeting these needs through more automated commodity services and mobile banking applications.

Full Nelson
Financial Service Transformation: Part 2
Part 2 of 3 | See complete series
11|12|09 | 2:21 | No comments

Data is at the heart of any financial services firm, but analyzing that data in real time, and making decisions and predictions based on that data, is where the future is – whether that is customer data, trading data, or even risk management data.

Full Nelson
Financial Service Transformation: Part 1
Part 1 of 3 | See complete series
11|11|09 | 2:22 | No comments

Financial services companies are focused on modernizing and consolidating their core applications. The goal is to provide a holistic customer view, become more agile, and offer new products quickly, in a personalized way. SOA is one key building block of this transformation.

Full Nelson
Cyber Crime as Cyber War
10|19|09 | 2:02 | 4 comments

Earlier this year, Heartland Payment Systems was breached by Russian hackers who had also hit 300 other financial institutions. The scope of the Russian operation is mind-blowing and points to a new era in cyber attacks.

Thomas S. Kunz
Banks Get Social
10|19|09 | 1:32 | 2 comments

The PNC Financial Group is using social networking for outreach, product development, customer segmentation, branding, and more. It has also developed an iPhone-based virtual wallet application for Gen Y customers.

Steve Saunders' Outernet
The Coming Internet Bubble: Part 2
Part 2 of 2 | See complete series
10|16|09 | 3:38 | 19 comments

How do you recognize an Internet bubble when you see one? Saunders explains how all bubbles have four symptoms in common – and takes a swipe at Google and Twitter into the bargain.

Steve Saunders' Outernet
The Coming Internet Bubble: Part 1
Part 1 of 2 | See complete series
10|14|09 | 1:54 | 16 comments

The sky is falling! And in other news, Saunders explains why he’s predicting a second Internet bubble – this one based around the current craze for social media.

Steve Saunders' Outernet
Innovation Shift
10|12|09 | 2:02 | No comments

Global communities are changing the nature of innovation on the Internet from a fiscal model based on greed, to an organic model based on greed, posits Saunders.

Raymond Voelker
CIO, Progressive Insurance
10|2|09 | 0:42 | No comments

Progressive Insurance CIO Ray Voelker explains how he uses his personal blog to support enterprise-wide initiatives.

Wayne Mekjian
EVP & Head of Information Services, Wells Fargo
9|30|09 | 0:56 | No comments

Wells Fargo EVP and head of information services Wayne Mekjian talks about topics such as mobile banking, integration, and innovation in times of upheaval, as well as the bank's 'envelope-free' customer experience.

an IBM information resource