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Bad Standards Can Lead to Tomorrow's Doorstop

12/1/2012 4 comments
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Why is the difference between "standardized" and "proprietary" so important in today's datacenters? We're in an age of commodity hardware, with shrinking margins for hardware vendors and a cloud environment where the hardware brand actually doesn't make much difference. These days, some hardware vendors actually want you to confuse the two terms.

The distinction is so important because standards in and of themselves are actually super great. A standard where we agree to use the same terminology to minimize confusion among staffers (such as ITIL) or to stop networking confusion (such as IPv6) avoids wasting time and resources.

But an effective standard needs a reason to exist. What do I mean? Standardization could also be described as constraining or restricting options, so it's a good thing only when there's a clear business objective behind it.

The trouble is, IT isn't terribly good at standardization. In our InformationWeek Standardization Survey, we asked 400 business technology professionals to grade their organizations on how they're doing with standards: Did they enforce rigorous standards when needed but allow more agile behavior when possible? Only 9 percent graded themselves at A, and more than 40 percent gave themselves a C or worse.

We asked the question with that balance of rigor and agility on purpose. Standards without a corresponding and well understood objective can hurt IT's relationships throughout the company. If a developer can't use some time-saving step because the infrastructure team has an operating system or server standard that thwarts it -- without any clear, expressed reason -- will that developer be happy? I don't think so.

Outside IT, employees understand when a company standardizes on PCs, not Macs, for an established cost objective, and because most everyone knows how to use a PC. But end users are skeptical of more granular standards that they see as arbitrary and senseless.

Next Page: The Datacenter's 'Blended' Trap

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rwhidbee
Thinkernetter
Tuesday May 14, 2013 11:50:14 AM
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Standardization can be a great tool in cost savings and transitioning however too much standardization can strangle progress and creativity.  It's a fine line.

magneticnorth
IQ Crew
Friday February 1, 2013 3:47:12 AM
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I'm of the opinion that IT shouldn't standardize anything apart from what standards councils already do consider as standards. Apart from that, it takes a lot of strategic smarts to really standardize anything IT. It's too risky for most organizations.

NicoleH
IQ Crew
Friday December 28, 2012 1:50:35 PM
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Yes, one would think change would be top priority but at the same time, change in IT is so dynamic and frequent that it becomes a difficult task to keep up with standardization. Especially, if the standards are not documented.
KMT568
IQ Crew
Saturday December 1, 2012 7:50:08 PM
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" Change gets in the way of infrastructure managers carrying out the mission of uptime." This is ironic. Shouldn't change be of utmost importance in the IT industry? It would seem that would be the case in an industry of innovators.
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