Is anyone familiar with the security threats Wikis create? I'd imagine one that hasn't been locked down or patched, with usernames shared amongst users for Intranet Wikis, the existential risks associated with the Wikileaking of information could be quite prevalent.
I agree, Nicole, and think it's sometimes part of a larger problem of integrating apps in a business environment. I am sure many of us have had the experience of finding that we need to access a whole series of quite separate apps, each with its own log in and password. That can hinder use of any them.
If there's resistance to using a wiki, or some thought that a person is using it just to keep up with expectations, maybe it's important to demonstrate the value of using it.
If I think, for instance, that my wiki activity is resulting in "soft dollar" synergies with others in my organization, I'm more apt to log on. If I just think I'm spinning wheels, then it's not really achieving the aim.
My feeling is that there are basic ways we have to communicate in our workplace: voice, IM, email, and maybe video conference. If those processes are integrated into the Wiki, and I (I = hypothetical employee) have a reason to already be in there, then I'll spend time there. If it feels like an extra process, then I'm less likely.
But then you run into other problems: Like, if you have access to a corporate wiki, you can bet that you're expected to use it, and it doesn't look great if you don't. So what we then have is people using it just to save face, and not because they've found the value.
I think these are issues enterprises are still grappling with, and I'm eager to hear success stories and find solutions.
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