Change is seldom easy, and that's definitely the case as IT managers struggle to deal with the influx of Web 2.0 tools into the workplace. Wikis, video sharing, multimedia mashups, podcasting, and collaborative online software and services are taking over corporate intranets and starting to pay off in terms of greater productivity and efficiency at many companies.
But success with Web 2.0 is coming at a cost. IT managers are having to balance all the collaboration and innovation emanating from these tools against new security risks as well as data access and management challenges. And they have to do it in many cases with products that lack security and data management features. This means IT departments must find ways to get control over the use of these tools in the workplace.
The basics for good governance are goals and policies that guide people in best practices for using Web 2.0 tools. But IT managers also must grapple with the technical challenges of ensuring that data is secure and accessible, determining who sees what, and making sure outdated content doesn't pile up and become overwhelming.
This report examines the careful balancing act IT must undertake in the Web 2.0 era.
I think this chart is indicative of Enterprise Social Network impacts. Realistically, with regard to record management, everything is kept right? So the social networking (ETweets, etc) are still logged, but more likely qualified in another "data bucket"
I, for one, can find no business value in an Enterprise Social Network. And perhaps it is the "Socia" aspect of it that keeps me from seeing how it could be valuable. I'm at work to be at work and be productive. If I want to be social, I'll go to a club.
One of the data points that jumped out at me in this report was this figure, showing how little social networks factor into enterprises' data records management plans/thinking.
Almost three times as many respondents included instant messaging in records mgmt (31 percent for IM; 13 percent for social nets). Looks like there's some catching up to do, compliance-wise... or is this more of a reflection of the low profile of most enterprise social nets?
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A picture is worth a thousand words, or so the old saying goes. So understanding how to use images in e-newsletters effectively is quite important. Here are a few tips to ensure that your images in email newsletters work to your advantage.
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With the value of toxic assets on the rise, large U.S. and European banks face many challenges on the road to recovery. Sharing key information may help these firms effectively track the way forward.
Most of us go through life knowing that we’re expected to learn from our mistakes and improve. Those who are more conscientious about learning and personal improvement usually reap greater rewards.
Marketers are known for exaggerated claims and stretching the truth just a wee bit. But most marketers I know truly believe in what they sell. Their aggressiveness is based on a confidence that what they are promoting truly benefits the customer.
While Google introduces its new Chrome OS (which I'm hearing will be widely available in one year? Did I mishear that?), IBM announced 10 new products today to help companies using IBM System z mainframe technology.
Smarter Collaboration: How to Thrive in a Challenging Business Environment Market conditions are changing faster than ever, and organizations need to improve their agility and adaptability in order to provide better service and improve processes. The ability to work with customers, business partners, and employees as effectively as possible - while at the same time holding down costs - is a key to success. READ THIS eBOOK
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Industry initiatives and government stimulus funds are giving enterprise software vendors a great opportunity to help build out and manage smart grid technologies.
The problem with telepresence is that it's not universally accepted, because video calling isn't. While we can all do video calling, we also apparently worry too much about how we look. If we want HD telepresence in our future, we have to dress down, mess up our hair, and dive into our online life.
The US loses about $20 billion a year on pirated software, movies, and music. But public policy can help stem the tide of digital theft. For example, France has recently passed a 'three strikes and you’re out' law, whereby if after two warning letters an individual continues to download pirated software then his Internet access will be cut off. US policy makers should consider adopting similar policies.
Financial management planning does not need to include Voodoo economics, but it does help to tap into the knowledge base of your team through some sort of real-time system. We explore your options.
When Reiter gets incensed over incompetent Verizon FiOS order-taking and support, he broadcasts it via Twitter. Did it do any good? How should your company offer Twitter support? Watch this for all the answers.
The successor to the BlackBerry Bold 9000 – the Bold 9700 – will be available soon in the US. Is it worth upgrading? Reiter's got one, and offers advice.