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Don Reisinger

Who Needs Cables? A Wiki for Diplomats

Written by Don Reisinger
1/3/2011 11 comments
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It is time to evaluate governmental diplomacy in a post-WikiLeaks world.

In case you’ve been away from Earth, the controversial WikiLeaks site released more than 250,000 confidential diplomatic cables from more than 270 US embassies around the world. Although the contents of the cables were not top secret, they did include diplomatic transmissions that took aim at several countries and prominent figures and were not meant for public consumption.

As expected, reactions to the leaked documents were rabid on both sides of the debate. Some said that the leaked information was damaging to the United States, while others welcomed the release, saying that the leak forced the government to be held accountable for its actions.

No matter which side you took, WikiLeaks provided undeniable evidence that, behind the scenes, diplomacy is a winner-take-all game that greatly influences the lives of people around the globe.

That’s precisely why Diplopedia, a Wikipedia of sorts for the US government to aid in diplomatic efforts, is such a fascinating tool.

Launched in September 2006, Diplopedia runs on the US Department of State’s internal intranet, OpenNet. Access to Diplopedia is restricted to State Department employees; the public cannot see or access the service.

Diplopedia is meant to be a place where members of the State Department can collaborate on “all topics of interest,” away from the public’s prying eyes. The service isn’t meant to be confidential, but it is meant to be an internal resource.

Since its launch, Diplopedia has grown exponentially. Starting with just a few documents on a few servers four years ago, it now has approximately 13,000 articles “written and edited by Department of State” employees.

Chris Bronk, the fellow for IT policy at the Baker Institute for Public Policy at Rice University, was instrumental in establishing Diplopedia. When he recently spoke with me about the service, he said it is “designed to be the internal knowledge repository for the entire State Department.” He said that it has made the jobs of government employees much easier.

The existence of Diplopedia raises the question of why the State Department needs several different means of sharing information when, at least so far, Diplopedia’s confidentiality holds up, while giving employees most of the background they require to do their jobs.

Indeed, Diplopedia has become the go-to source, Bronk said, for everything from protocol on handling motorcades to information on writing Congressionally mandated reports. In essence, the wiki is no different than internal content databases any company might make available to employees to provide them with resources on what’s expected of them and how they should perform the duties of their jobs.

According to Bronk, Diplopedia features a sub-portal for country desk officers, a know-it-all source in embassies around the world, and a primer for diplomats (and others) entering new positions. Bronk said that the sub-portal provides all the information that employees need to help them get up and running in their positions as quickly as possible.

For example, Diplopedia might not have “exhaustive information about Italy,” Bronk said in the interview, “but it could have exhaustive information about European Union issues related to Italy that State Department people need to think about.”

Diplopedia might not boast the international intrigue that the WikiLeaks documents offered (Bronk says Diplopedia isn’t “sexy or exciting”), but it plays a key role in how State Department officials perform their daily tasks. And it has quickly become a central resource in the international efforts those folks partake in each and every day.

Moreover, Diplopedia effectively shows that there is a resource available to the State Department that can allow employees to share information -- without getting on a highly confidential network to do it. And in a post-WikiLeaks world, that’s important.

— Don Reisinger is a technology and video game columnist.

Channel: Security
Tags: Government, Wikis
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tsaleem
IQ Crew
Wednesday January 5, 2011 12:03:35 AM
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"A real problem ongoing to keep what should be secret, secret."

 

This will continue to be a challenge. Although advances in technology (RMS, DLP, etc) is improving things, the disparate systems across gov depts is a hindrance.

The availability of information is crucial as pointed out by robjvargas, and this attribute probably outweigh the potential risk of information being leaked. 

DHagar
Thinkernetter
Monday January 3, 2011 9:34:06 PM
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That's a really interesting post.  I find it interesting that Diplopedia does not attempt to provide 100% security, although it is designed for an internal network, as you point out.

It appears to be an effective tool for information sharing, with the understanding that it is a public, non-secured communication channel.

It makes sense to have well designated channels that are then managed according to their function, i.e., secured, communication sharing, etc.

I think WikiLeaks is likely to have distorted the whole picture.

DHagar

kq4ym
IQ Crew
Monday January 3, 2011 2:53:01 PM
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Yes, if it can be broken it probably will at some point. At what info might be on the network will be different tomorrow, inviting attacks from new entities that may now have a greater interest in the current postings.

A real problem ongoing to keep what should be secret, secret.

robjvargas
IQ Crew
Monday January 3, 2011 2:21:51 PM
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Why does the NSA assume network compromise?  It seems to me that paranoia is a major facet of their job.  It *may* result from experience, but it could as easily be a perfectly normal assumption to make so as to assure maximum security of the information under their care.

So, maybe they assume it because it's their job to assume it.

Michael P. Kassner
Thinkernetter
Monday January 3, 2011 2:16:58 PM
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The NSA assumes their network are compromised automatically, something that everyone should consider. Also, internal access is quite different from external Wiki-style access. 

robjvargas
IQ Crew
Monday January 3, 2011 2:14:38 PM
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Don stated that Diplopedia is only accessible via the State Department intranet, OpenNet.  So I don't see any security hole here that isn't already present without Diplopedia.

Michael P. Kassner
Thinkernetter
Monday January 3, 2011 2:02:06 PM
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Having everything congregating in one database is making life a whole lot easier for the bad guys. SaaS databases on virtual servers are a similar problem. Not sure what the answer is. But once subverted, the attacker has the keys to the kingdom. 

Brian Newby
IQ Crew
Monday January 3, 2011 1:49:57 PM
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Good post, Don.

Interesting thing, this Diplopedia.

Doesn't it just seem like this becomes a one-stop shop for hackers, though? Sort of like, "Greetings, WikiLeaks.  All of the sensitive information you seek is here.  We have created a series of protections to challenge you as you ultimately secure the data inside."

If not, and it's protected from the public, it seems like it would be a useless tool and really contain information that could be Google'd.

robjvargas
IQ Crew
Monday January 3, 2011 12:35:47 PM
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Even more than that.  Is anything served by (just making up this example) calling French President Sarkozy a narcissist?  At the same time, if he IS a narcissist, isn't it important that diplomatic representatives know this?

There are valid reasons for diplomatic employees to be this blunt with each other, and also to have it kept private.

Cables and similar types of messages are time-honored and time-tested as a way to distribute information within and among government offices.  I can see why they are still in use.

I imagine they aren't going away anytime soon.  Let's hope someone, at least, is working on it.

kerryf
IQ Crew
Monday January 3, 2011 12:28:32 PM
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It always scares me when information like this gets out -- though its nice to hear diplomacy is moving forward, some of this stuff just isnn't meant for public consumption, as it could be taken the wrong way or do more harm than good

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