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Michael Kassner

Stopping Spam at the Bank

Written by Michael Kassner
6/2/2011 77 comments
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Would blacklisting banks stop spam? Consider these statistics: 14.5 billion spam emails are let loose every day; spam comprises a sizable chunk of all email; and spam will cost businesses over US $20 billion in 2011.

Besides that, the staying power of spam has fooled many. Bill Gates, for one. He said, back in 2004: "Two years from now, spam will be solved."

I’m told that business-wise, spam abides by the same rules afforded other methods of advertising. If it leads to sales and eventual profits, like oil, spam will flow.

If that’s true, people are buying spamvertized products. I mentioned this to my son. He provided some chilling insight: “Apparently, there’s a market and what we are doing now sucks. So, Dad, how do you plan on stopping it?”

I have no idea. Fortunately, a group of academics from the University of California Berkeley, the University of California San Diego, and Budapest University of Technology and Economics may have.

A major goal of their paper, "Click Trajectories: End-to-End Analysis of the Spam-Value Chain," is to "identify any 'bottlenecks' in the spam-value chain: Opportunities for disrupting monetization at a stage where the fewest alternatives are available to spammers."

Simple, yet entirely feasible: Follow the money.

The team’s first step is to divide the events involved in a spamvertised purchase into the following steps:

  • Advertising: Activities focused on reaching potential customers and enticing them into clicking on a particular URL.
  • Click support: Recipients who respond by clicking on a link or embedded URL.
  • Realization: The transaction event between the customer and the seller/spammer or the party who hired the spammer.

Knowing what to look for, the team captured a bunch of spam. Next, the researchers made 100-plus purchases in three categories: pharma, replica (for example, fake watches), and software from spam-advertised sites unearthed in the captured data.

"We attempted to place multiple purchases from each major affiliate program or store 'brand' in our study and, where possible, we ordered the same 'types' of product from different sites to identify differences or similarities in supplier," the researchers said.

In all, there were 13 different suppliers. All but one of the pharmaceutical shipments came from India. Every one of the replica purchases came from China. There were no clear-cut trends when it came to software purchases.

One of the group's purchases, according to Professor Stefan Savage, was a response to spam email soliciting male-enhancement drugs, graciously delivered by the Grum botnet.

For this sale, the researcher’s Visa payment was accepted by a bank in Azerbaijan. Oddly enough, all the pharmaceutical purchases went through either the Azerbaijan bank, or a bank in Latvia. Something else was strange. Even though a total of 13 banks were mentioned in the credit card statements, just three banks stood out. They processed 95 percent of the transactions.

Could this be a bottleneck? Possibly. Of the three processes, realization shows the most potential for being the pinch point. "The payment tier is by far the most concentrated and valuable asset in the spam ecosystem, and one for which there may be a truly effective intervention through public-policy action in Western countries," the researchers said.

I understand the mention of changing public policy. Many things about spam are illegal, as Dr. Savage points out: "In the US, spam itself is illegal if not compliant with the CAN-SPAM act. Moreover, most spam is delivered via botnets, a violation of statutes in most countries."

Savage adds: "Most products we studied are illegal to sell in the US, because of issues surrounding intellectual property, selling without a license, and prescription drug regulations."

As for my son’s question, the research team discovering a heretofore unknown piece of the spam puzzle moves us closer to a solution.

— Michael Kassner is a writer and consultant specializing in information security.

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Mary Jander
Thinkernetter
Wednesday June 8, 2011 6:31:23 PM
no ratings

There came a time when I reconsidered making any purchases online that I couldn't do by phone instead. I basically vetted the list of vendors I'd work with online to include a very select few trusted ones. I plan to use the same extreme caution regarding any convenient but dangerous smartphone/online payment methods.

Susan Fourtané
Thinkernetter
Wednesday June 8, 2011 4:58:46 AM
no ratings

Unfortunately I don't have any information (at least yet) on how snail mail marketing works here, how profitable it is. You have awaken my curiosity, though. 

It is for sure not profitable as it is in the U.S. for the reason I mentioned before.

-Susan 

Michael P. Kassner
Thinkernetter
Tuesday June 7, 2011 2:52:16 PM
no ratings

The bad guys have used pre-paid card for money-laundrying for several years now. They are also starting to use the smart-phone apps and card swipe attachments to transfer funds using TPV credit-card handlers. 

JC Cameron
IQ Crew
Tuesday June 7, 2011 2:16:18 PM
no ratings

That old adage is so true and still makes sense in dealing with spam.  The one piece that has me concerned though, is our desire to decrease friction in purchasing. 

As it becomes easier and easier to for direct person-to-person money transfers, I would think that the spammers and other bad guys will be using it to their advantage to make it more challenging for authorities to put roadblocks in the money path.

-jc

Michael P. Kassner
Thinkernetter
Tuesday June 7, 2011 8:41:51 AM
no ratings

Your analogy paints a different picture. In every aspect of our lives we make the choices you mention. This is just another opportunity. 

jabailo
IQ Crew
Monday June 6, 2011 11:18:59 PM
no ratings

And yet, I always try to make the analogy to real life.

Look at how much care and attention we put into who we let into our lives.

Think about how we evaluate people.

How we let others gain our trust.

Yes, it takes resources -- but those resources are well spent to keep us safe!

We may have to think about doing the same with email and social media...

 

Michael P. Kassner
Thinkernetter
Monday June 6, 2011 3:31:14 PM
no ratings

According to marketers, snail mail advertising is more profitable. I guess it is because of our being used to it. I know I check it to make sure it is not something important. Then it's too late. 

I wish we had something like your system here. 

Susan Fourtané
Thinkernetter
Monday June 6, 2011 3:20:20 PM
no ratings

I hadn't seen it in that way, Michael. I guess I am not used to receiving advertising in the regular mail anymore. We can choose if we want to receive advertising or not by having a little sign on the door. I wonder how many people choose to receiving advertising.  

-Susan 

no ratings

M86 Security just posted about a fake LinkedIn email that is making the rounds. If you click on the link, it's too late.

Make sure to check the URL, please. 

Mary Jander
Thinkernetter
Monday June 6, 2011 12:44:21 PM
no ratings

Got it. Vicious! This entire situation reminds me of the days when world trade was ruled by the Silk Road. It was a great trade route, but fraught with bandits. You'd be lucky to get anything through to trade!

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