Sure, it's work, Joe. But considering we all spend so much time at it, is it unrealistic to want to spend it at a place you like? I'm not suggesting that most of us -- given a Lotto win or a huge inheritance from Great Uncle Harold -- wouldn't decide to leave to "explore other interests," but in the normal scheme of things why should employees settle? IE focuses on IT professionals so we're talking to and about people with in-demand skills. Employers should apparently do a better job of making sure employees know what's special about their company.
Personally, I'm not as sold on the idea (although it might make good sense for some smaller operations). It takes an objective leader willing and able to make tough decisions to best achieve a goal larger than oneself. And quite frankly, sometimes layoffs, pay freezes, and the like are the very best thing for a company.
Input and feedback are great, but not everything should be strictly crowdsourced.
I don't think I would have much problem with that, in general, so long as I knew it was going on at that store. I seem to have difficulty getting the attention of knowledgable, helpful sales associates when I shop at big box retailers, so I have the opposite problem.
I don't know... I certainly am pro-privacy in many regards, but it seems silly to expect that big retailers not pay attention to our shopping habits in their stores.
Put another way: Would you rather have to buy your prophylactics from an immature 18-year-old cashier of the opposite sex at a small store? Or at the self-checkout counter at a big store, but with the data of your purchase automatically recorded?
Of course most employees are disengaged. That's because it's work! ;) If they didn't pay you to be there, you probably wouldn't do it. (Early lead on future headline: Gallup Poll Shows Most Couples Argue.)
As for the statistics about knowing what one's company stands for and how it's differentiated from its competitors, that question implies that the respondent's employer 1) actually stands for something and 2) really is different from its competitors.
Good point, Alison. When there's an actual relationship with a shopkeeper or other provider, there's a sense of permission or opting in for them to have personal information. There's an element of trust built, and an authentic desire to please the customer based on face-to-face contact.
Cameras and click-throughs done without permission or assumed access is creepy and voyeuristic. Imagine if a person followed you around and knew how you take your latte and what you bought online last night. Yes, definitely creepy and voyeuristic!
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