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Jason Mick

Tumblr: The Next Social Marketing Frontier

Written by Jason Mick
2/27/2013 22 comments
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Businesses love Facebook. You can Like everything from Starbucks to Jiffy Lube, and you can get invited to everything from special events at your favorite clothing boutique to small-business cash mobs.

The Twitter bug has also bit businesses. Even Pizza Hut tweets its latest menu additions for real-time feedback. Pinterest is gathering momentum, too. It's no longer viewed solely as a site for wannabe Martha Stewarts.

But enterprises have been slow to warm to another social media juggernaut, either for internal or external use: Tumblr. Even though it boasts more than 95 million blogs and 44 billion posts, precious few companies tread on Tumblr.

In many ways, Tumblr is like Twitter, though it focuses less on following and more on rich media. Perhaps that's part of the reason businesses are hesitant. They're afraid Tumblr won't be social enough. But some companies (mostly in the clothing industry) are starting to warm to the networking site. Of A Kind, Kate Spade, Oscar PR Girl, McQ, Ann Taylor, and Drop Dead Clothing all have fashion-oriented Tumblrs. DMC Hotels and The Standard Hotel have also entered this world. In the technology world, IBM (sponsor of Internet Evolution), has put Tumblr to work.

The DMC Hotels page offers a particularly interesting example of why companies may want to embrace Tumblr. Basically, the page consists of a single post describing the hotel chain and its business successes. Despite that minimalism, the page is highly ranked on Google; search "Tumblr" and "hotels" to see for yourself. At worst, Tumblr's strong status on Google gives companies the chance for free advertising of sorts -- perhaps a corporate vision statement or a blog about the company's history (whatever the company feels is most appropriate).

In theory, companies could turn Tumblr into a far more utilitarian tool. For example, Bitly uses its page to announce software development kit news, statistics, and more. Again, the high Google ranking means free advertising. Better yet, the business is directing visitors to useful information. The nonprofit group Doctors Without Borders leverages Tumblr in a similarly utilitarian fashion.

There's one more way to put Tumblr to use: the internal blog. It's hard to gauge how much traction private Tumblr accounts are getting in the corporate world, because, well, they're private. But Tumblr offers arguably as good a ready-made package as WordPress or other alternatives, with the upside that a private (in other words, password protected) Tumblr URL is hosted for free.

Using a free Tumblr, you can post general-purpose training materials and notes to employees. This isn't an overly secure option, so you shouldn't post anything that would be catastrophic for the general public (or your competitors) to see.

Most businesses are making strong use of Twitter and Facebook. But as Tumblr grows in popular appeal and Google status, you can expect more businesses to start leveraging this social media tool. It is just as comfortable serving as a Swiss Army knife for your business blogging needs as it is serving up memes. For that reason, Tumblr is worth a serious look.

Related posts:

— Jason Mick is senior news editor at the independent news site DailyTech.

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SunitaT
IQ Crew
Friday April 12, 2013 10:02:00 AM
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For so many companies social media remains something you do -but the ROI remains a mystery.

@DavidSilversmith, true, measuring social medias ROI is still a myestery but that should not discourage companies from embracing social media. Its always better if the companies have presence on social media because they will get larger audience with whom they can directly interact.

anthony.nima
IQ Crew
Thursday March 7, 2013 9:58:03 AM
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@Keveend: Yes it may be secure than other social networks we have right now but still it lacks professionalism. It involves security aspects too. Just see how many privacy complaints have been logged against FB every week. 

DavidSilversmith
Thinkernetter
Sunday March 3, 2013 2:41:20 PM
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For so many companies social media remains something you do -but the ROI remains a mystery.  It's like most advertising and marketing - 50% of it works, you just never know which 50 percent.

I see more companies using auto-posting programs so one post goes to Facebook, Twitter, Tumbler, Google + and whatever comes along next.  So far no new service has carved out a niche that is unique or different from Facebook - so it's simply a matter of being in as many places as possible.

jwallace
IQ Crew
Thursday February 28, 2013 11:43:56 PM
no ratings

facebook twitter PINTEREST and tumblr PRESENCE for brands nearly nullifies the need for a business website that do not require transactions. 

I'm leaning toward the role of pinterest slightly over tumblr for a brand's pivot however. Nonetheless, for engagement purposes, tumblr edges pinterests.

for displaying visibility, PINTEREST. 

jwallace
IQ Crew
Thursday February 28, 2013 11:40:59 PM
no ratings

It was Nicole Ferraro who 'inspired' me to create my first tumblr account @thxnicole.

I was a bit bitter as the site imvivo I ran (I'm Vivo), now offline provide similar functionality, yet with a UI that wssn't as comfortable as tumblr's. 

With that said, I have to agree with:

"But enterprises have been slow to warm to another social media juggernaut, either for internal or external use: Tumblr. Even though it boasts more than 95 million blogs and 44 billion posts, precious few companies tread on Tumblr."

What I do know with confidence is that the adaption by entertainers have been more than impressive. 

Ameriie posting a reply of my tumblr question to her via a tweet has me saying once again, THANKS Nicole!! :)

Mr. Roques
Researcher
Thursday February 28, 2013 10:55:55 AM
no ratings

Well, I think its between Facebook and Twitter. I don't see it close to Pinterest because (from what I've heard), Pinterest is more neutral (not so much for brands). 

The problem is they need to go where the users are. They could use Twitter for quick customer interaction (customer support, etc), Facebook for a more general information (similar to a website) and Tumblr for daily posts of what they are doing. but in the end, they sort of follow users, not the other way around.

keveend
IQ Crew
Thursday February 28, 2013 10:21:07 AM
no ratings
Security is one thing anyone naturally expects in a social networking site. They are bound to attract unwelcome guests as their customer base increase. It's only natural.
keveend
IQ Crew
Thursday February 28, 2013 10:19:09 AM
no ratings
I think Facebook is more secure than other social networking sites. They have an additional layer of protection if you need it. I haven't really used twitter but tumblr is every simple and gullible.
keveend
IQ Crew
Thursday February 28, 2013 10:16:57 AM
no ratings
Here in Sri Lanka, lots of businesses use Facebook. They don't necessarily have to be large scale. Infact most of them are small scale ones.
anthony.nima
IQ Crew
Thursday February 28, 2013 9:52:13 AM
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Im not sure how you guys measured the secure part of this platform, since I feel FB lacks it very heavily. They have been filed for so many issues by many. True they lack the business perspective too but secure part is way huge than that for me.

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