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Daniel Castro

Industry Should Help Certify Online Health Records

Written by Daniel Castro
5/26/2009 8 comments
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A recent article in The Washington Post has called into question the role of the private sector in setting standards for electronic health record (EHR) systems. Specifically, the article questions the appropriateness of allowing a group that originally pushed for stimulus funds to now have an oversight role in how those funds are spent.

This thinking is misguided. While government should continue to set the broad principles in defining “meaningful use” of EHR systems, it should also welcome the opportunity to partner with the private sector in defining certification requirements.

At issue are the efforts of the Healthcare Information and Management Systems Society (HIMSS), an association of healthcare technology vendors and medical providers, to convince the U.S. Department of Health and Human Services to require that EHR systems receiving stimulus funds be certified by the Certification Commission for Healthcare Information Technology (CCHIT).

As documented by the Post, CCHIT includes "several board members that work for technology vendors,” and the current president is a former HIMSS executive.

HIMSS also helped educate Congress on the benefits of using stimulus funds for health IT, which resulted in the final stimulus legislation including billions for EHR systems that provide “meaningful use.” While that term still needs to be clearly defined by the federal government, the private sector should help in that process.

CCHIT is not a mere puppet of health IT vendors. Since 2006, it has been recognized as a certification body by Health and Human Services. In addition, regardless of its origins, CCHIT is primarily funded through its government contracts -- Health and Human Services has contracted with CCHIT to develop EHR certification requirements.

Moreover, CCHIT is working with Health and Human Services to develop new standards for 2009-2010 that fully address the requirements of the American Recovery and Reinvestment Act.

Finally, CCHIT has developed and applied its certification requirements to numerous health IT systems, including ambulatory EHR systems, inpatient EHR systems, and health information exchanges. Its body of work suggests it has developed an effective certification process.

The real question is not over CCHIT, but over whether or not the private sector should be an integral part of the certification process.

What is the alternative? CCHIT is the only certification body for health IT systems -- in fact, the government even uses CCHIT to certify its own systems.

The federal government does have some expertise in developing EHR systems, but it is rather limited. For example, it has led the development of the Department of Veterans Affairs VistA system and the Indian Health Service Resource and Patient Management System. However, contractors completed much of this work.

Looking at lessons from abroad, involving industry in this process should be a no-brainer. Denmark, probably the country with the most advanced national implementation of health IT systems, actively engages with industry for certification. For example, MedCom, the Danish healthcare organization responsible for setting standards for health IT systems, acts as the coordinating body to bring vendors to the table to set the actual standards (along with doctors, health care organizations, laboratories, and others).

Similar activity can be seen in Finland, a country with nearly universal EHR usage, where the Ministry of Social Affairs and Health has created a number of working groups to define various standards. These groups labor to build consensus on standards by engaging with everyone from IT vendors to healthcare professionals.

Probably the best example can be seen in the Netherlands. Since 1991, primary care providers could receive bonus payments by using a qualified computer system. To receive the payments, however, the doctor’s system has to meet certain criteria determined by the Dutch National Association of Practitioners.

CCHIT has a good track record with certification, and its industry insider knowledge should be seen as an asset, not a liability. In addition, we see good results in some of the leading countries where vendors have an important seat at the table in developing health IT policy and standards.

While government should have a role in setting the broad principles of “meaningful use,” such as functionality, interoperability, security, and privacy, many of the details can and should be left to industry.

— Daniel Castro is a Senior Analyst with the Information Technology and Innovation Foundation (ITIF)

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Markus Petteri Laine
Rank: Cyborg
Wednesday May 27, 2009 12:49:28 PM
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Re Dcastro:

I do agree on what you're saying about the potential IT solutions can provide in health care. No doubt. I am wondering if the system could be built to last by using open source ideology to the extent that the users could upgrade the system 'organically'?

dcastro
Thinkernetter
Wednesday May 27, 2009 9:10:21 AM
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Markus:  The government absolutely needs to understand health IT is not a one-time investment like "sending a man to the moon" where you plan, build and then execute a project that afterwards can be marked "complete".  There are larger issues at work here, as KMT568 pointed out, America still needs to fix its health care system.  Fixing health care will involve an IT component, simply because technology allows us to do more things and do them more efficiently.  But it is certainly not the entire solution.  Neither will the first, second or even third-generation of health IT systems be the perfect solution for health care.  We will constantly need to improve these systems to get the most out of them.  That is one reason why a national strategy is needed so we invest in health IT systems that not only meet short-term goals, but move us closer to longer-term objectives.

Markus Petteri Laine
Rank: Cyborg
Wednesday May 27, 2009 5:02:04 AM
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Re: Daniel Castro

 

Interesting to read your post from a Finnish welfare state point of view. Eventhough the Danish, Dutch and Finnish examples undoubtedly makes an interesting and exotic read from an American point of view, the reality is not necessarily that peachy. It's true that we have the councils looking at these issues from various angles, but the systems are often regardingly huge compromizes, that require constant updating and maintenance, which makes it a huge business opportunity for the IT companies. What's the problem then?

Say the GOV. makes a decision to purchase a nation wide system. The system then adopts new generations of healthcare workers to use it. In five years the system has dropped off the trek of the devolopment, but the GOV. hasn't got the earmarked money to update it. Since the purchase of the system was a politcal compromize in the first place, and a triumph for some lobbying party, they have had their share in the political realm. Another five years go by. People are still treated according to the old system that doesn't have the human capasity to react to change. Still no politcal champions to fix the system. Healthcare workers become immersed with the outdated system and care for people through it. Another five years go by... And another?

Granted this is no reason not to do anything or not to use IT, but it is healthy to keep in mind when designing new systems, that these systems effect the way people conduct their daily duties with them and that the systems have a lifespan that does not often reflect the human condition and need.

modza
IQ Crew
Wednesday May 27, 2009 12:21:50 AM
no ratings

I agree about the range and severity of the problems as you've highlighted them -- all the way up to your last phrase: "welfare state." Look at that word "wel...fare." We should be so lucky! We're more likely, if we fail, to end up like some 3rd world country, rich in resources that go to the top, and a vast unserved population.

dcastro
Thinkernetter
Wednesday May 27, 2009 12:09:16 AM
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modza you are right that it should be all of the industry players involved in setting standards.  And government right now has a very large carrot (stimulus money) to get all of the right players to the table.

Chris Poley
Thinkernetter
Tuesday May 26, 2009 10:28:53 PM
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Plagued by corruption, lobbyest, special interest groups, religious zealots and six presidential administrations, now armed with stimulus funding to dangle in front of the healthcare debacale,  I am thoroughly convinced the U.S.A. has found it's biggest challenge.  If not resolved it will be the undoing of the greatest 20th century power and reduce it to a welfare state, incapable of caring for its citizens or run away costs. 

 

no ratings

When any one side of a multi-sided issue gains dominance, you're going to have problems. Government's best role is to force reluctant competitors and antagonistic buyers and sellers and NGOs with the consumers interests at heart to sit together. Well, let me modify that. In the U.S., where money more often than not directs the government, this is the best govt. can do. In more sensible countries like Netherlands and Denmark, govt. can do much more, and much better.

KMT568
IQ Crew
Tuesday May 26, 2009 2:42:31 PM
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Electronic Medical Records are widely unused in the United States. I recently read an article published by a major medical journal citing that less than 10% of emergency trauma centers in the United States have full, streamlined electroncal medical record system. Many places are starting to make the transition to electronic, but the software is expensive and the manpower to transfer data is not available in most places. I've even worked in a physical  therapy facility where everything is electronic from patient records to billing, but the therapists still wanted to keep a paper file for each patient.

I agree that the private sector should be able to help the government make the transition. After all, these are qualified companies, but I can see how playing that card could become problematic for competing companies. On a higher level (and totally off topic here), I think America needs to fix healthcare in general before worrying about health records being paper or electronic.

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