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Dan Cypra

How Newsletter Layout Can Boost Online Selling

Written by Dan Cypra
11/5/2009 9 comments
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You can’t judge a book by its cover, unless you’re the recipient of an email newsletter, in which case hitting the “Delete” button can be done with ease. Having an effective layout is essential to increasing the open and click-through rates of your mailer. Let’s take a look at a few basics of e-newsletter layout.

Lead off with a header. Always start your newsletter with a header image. It could be as basic as saying “XYZ Newsletter” with a slick graphic that includes the site’s logo. Your image should be a plain gif or jpg, not animated or Flash-based, and it must be simple and direct. Remember, the header is where your readers will learn where the new message in their inboxes came from. Don’t let it be deleted!

Know when to fold 'em. When you build your newsletter, place all of your important content above the fold -- at the top of the message, without requiring a scroll-down. Whether this takes the form of images or text is up to you, but ensuring that your key stories remain above the fold in standard email programs is an absolute must.

The easiest way to identify whether the important information will display at the top is to test it over… and over… and over. Skim through your email distribution list and locate the top three or four extensions like aol.com, msn.com, and yahoo.com. Then, send a test message to an email account on each of these mail servers to see if the interface shows your desired information above the fold.

It’s all about the Benjamins. Reserve your prime space -- the real estate above the fold -- for your cash cows. If you’re debuting a new product, it’s probably worthy of a top spot. If you have a new feature, a new promotion, or a new hire, put these at the top as well. Remember, recipients are likely to click on the first hyperlinks they see, so make them count.

Text reinforced by images leads to even more clicking. For example, placing your lead story at the top and then putting an image next to it draws the reader’s attention to both pieces of content and fosters additional clicking. The trick is to ensure that your image can also be clicked, which most online newsletter services allow you to do with ease. Always make certain that your layout allows for multiple ways to click on important content.

KISS -- or be deleted. Remember that old acronym, KISS? Keep It Simple Stupid. The simpler your newsletter layout is, the better. Having multiple columns with scads of content is not advisable. Instead, stick to three or four key stories accompanied by a few images.

Focusing on just a few stories is ideal. Bear in mind that most of your readers’ time will be spent above the fold anyway, so use headers or bolded text to point out reasons for them to continue scrolling down your newsletter. We use headers to divide content in a clear and concise manner, even using the words “Newsletter Promo” above one area to make it painfully obvious that it’s a promotional section. Reading a newsletter shouldn’t be an IQ test, so design it to be as straightforward as possible.

A picture is worth a thousand words. One facet of an effective newsletter layout is keeping your word count to a minimum. Instead, focus on utilizing images, video, and other multimedia. Your recipients won’t have time to read a text-heavy newsletter, so use images when in doubt. Keep verbiage as short as possible and reinforce written content with images. We all like to look at pictures, so build in plenty of space for them.

— Dan Cypra is an Internet gambling industry expert and writes for several of the leading poker news sites on the Web.

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javeriayounes
Rank: Cave Painter
Monday November 9, 2009 3:49:35 AM
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interesting! but i wouldnt read a newsletter unless it offers me an incentive or it relates to my need. attractive headers,pictures etc may appeal to a reader but generally people just skip over these  news letters. i think companies sending these news letters should closely follow there recipients on social networks like twitter and facebook, find out there mood and what's going on in their lives and then send these news letters. foe example if a recipient posts on fb "not feeling well down with flu" a pharmaceutical company can send him a  get-well- soon e card   along with an ad of their anti flu medicine. this way the consumer will feel connected and cared for.

Manolito
Rank: Cave Painter
Saturday November 7, 2009 2:14:55 AM
no ratings

Thanks for a sound advice. Powerful marketing strategy helps to maximize your sale. It’s great that you have provided some tips on how to create marketable newsletters. I hope that a lot of online businesses will follow the above mentioned tips.  The success of business depends on the powerful marketing strategy which you have the ability to attract and persuade the customer not just with the product but also in layout in newsletters. It may worth some payday loans to deal with newsletter layout effectively.

 

 

Dan Cypra
Thinkernetter
Friday November 6, 2009 11:44:13 AM
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Thanks for the feedback. Paying attention to the fold has perhaps been the biggest adjustment that web designers have had to make over time. Carefully deciding what should be above it and below it can sometimes be the difference-maker for a site. It's the same thing in an e-newsletter, so choose wisely.

nathanwosnack
IQ Crew
Friday November 6, 2009 3:38:21 AM

Ira,

There you go with your seemingly arbitrary statistical claims again: "and completely unknown to 75% of the people doing this type of work." 75% of what people? According to what organization? The Pew Research Center? The US Census. Let's not confuse real statistics with generalized opinion.

Good article though; common sense tips re-enforced.

- Nathan

Ira Winkler
Thinkernetter
Thursday November 5, 2009 10:09:53 PM

What surprises me is that there is nothing I havent seen in this article many times before.  Unfortunately, it seem revolutionary to many people, and completely unknown to 75% of the people doing this type of work.

Michael P. Kassner
Thinkernetter
Thursday November 5, 2009 6:55:05 PM

Yet, old-school writers were taught to write that way. I'm old, so that's how I was trained. They also told us the last paragragh was important, meaning they may keep it. But, it had to punch the topic. I suspect that might be what you are referring to. All said and done, typesetters were unforgiving.

I realize it is a generalization and off-topic. Still those times are near and dear to me. Thank you Dan for wanting me to look at my old Remington.

Mary Jander
Thinkernetter
Thursday November 5, 2009 5:47:49 PM
no ratings

Editors cut in the middle, too. There's no hard and fast rule. ;>

Dan Cypra
Thinkernetter
Thursday November 5, 2009 4:35:03 PM
no ratings

The heading in a regular e-mail is just the subject line, which has to be written with care, especially if it's a cold e-mail or sales solicitation. Five to six words is the idea length and your point must come across. Talk about pressure!

Michael P. Kassner
Thinkernetter
Thursday November 5, 2009 11:29:30 AM
no ratings

I wanted to mention that your points can and should apply to any writing. Well, the heading is not always required.

I naturally gravitated to the "fold" idea, being old school and knowing that editors cut from the bottom when space runs out.

Thanks for sharing time-honored rules that are still very relevant.

The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
previous posts from Dan Cypra
Dan Cypra
Dan Cypra   11/20/2009   2 comments
A picture is worth a thousand words, or so the old saying goes. So understanding how to use images in e-newsletters effectively is quite important. Here are a few tips to ensure that your images in email newsletters work to your advantage.
Dan Cypra
Dan Cypra   10/22/2009   7 comments
From employing video and audio content to inserting cutting-edge user polls, the interactive nature of email newsletters is growing day by day. Let’s take a look at a few tips to improve the response rate of your interactive ventures.
Dan Cypra
Dan Cypra   10/2/2009   3 comments
When it comes to formatting Internet newsletters, experience shows that mailings written in the language of the end user receive significantly higher click-through and open rates. I've seen rates increase between 30 percent and 50 percent.
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