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Sandeep Amar

An Indian Citizen Responds to the RIM Debate

Written by Sandeep Amar
3/15/2011 18 comments
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The “Indian government vs. Research In Motion” debate heated up in August 2010, when the Indian government threatened to ban BlackBerry services in that country. Then the government demanded the ability to tap into BlackBerry Messenger and enterprise email services. RIM cut a deal that included two months of testing for an allowed peek into BlackBerry Messenger services.

Now the heat is rising again, with the Indian government asking telecom operators for plans allowing for the interception of services, including BlackBerry's.

RIM has maintained that keys to mobile networks belong to enterprise servers and that the firm will not be able to help tap into just any encrypted emails. If an agency has a lead, BlackBerry, along with corporate partners, is ready to provide data on individual mail IDs from the server level. But the BlackBerry email services are not available for unconditional interception.

The government maintains that any non-compliance will lead to shutdown of services.

It is a complicated problem, just like the carrying of liquids being banned in airplanes, or the TSA gropes and radiation checks in the US. No one likes it, it is inconvenient, and no one knows whether it is really worth it.

But India has a long history of terrorist attacks and actually ranks as the world’s second nation in terms of loss of life due to such attacks. It is a real problem, and security agencies have a tough job at hand. Modern terrorists have used high-tech communication gadgets for conducting recent attacks in India. The point is that terrorism is a real problem here, and the ability to intercept all kinds of communication is a fair demand.

But as an Indian citizen I want security agencies to work on scores of other security issues rather than chasing emails on BlackBerry. The security situation here is pathetic and highly reactive. The security at railway stations, markets, public places is very poor. The Mumbai attacks showed how unprepared we were, with our cops using Second World War 303 rifles against terrorists’ automatic weapons.

We have more than 700 million mobile phone users. Even with voice services open to tapping (and the Indian government has requested that, too), there is no guarantee that the government could accomplish any kind of intelligent interception. With millions of messages, the agencies could only follow a lead.

It seems like an ego issue for government to demand interception of RIM, not a security issue.

Still, I am not in agreement with Robert Crow either, the RIM representative who commented in this week’s Wall Street Journal. He raises various points about privacy. But for a country wherein voice and SMS are already up for tapping, what is the point of his argument? Crow is advocating a holier-than-thou approach when it comes to BlackBerry messaging, but all other forms of communication on the Internet are potentially interceptible as well. What’s he talking about?

All in all, this is a waste of everyone’s time in the name of security. But this is the trend across the world now: Human decency is losing its value in the effort to pretend to protect human life.

— Sandeep Amar, Website manager, MBA, and author

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bvice
Rank: Web master
Tuesday March 29, 2011 7:37:10 PM
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Sandeep,

Not sure if you've seen this article.  Check out this on RIM caving to Senators on a drunk driving app.

http://legaltimes.typepad.com/blt/2011/03/senators-pressure-smartphone-makers-over-drunk-driving-app.html

"The senators said in a statement that Research in Motion has agreed to “remove from their online store applications that help drunk drivers evade police.” A message left with the company was not immediately returned."

 

I find it interesting that RIM caved to the U.S. Senators on a drunk driving app, yet is standing up to the Indian gov.  I know the issues aren't exactly the same but, trying to figure out where RIM should draw the ethical line in the sand, as it were is becoming difficult.

Seems like if they caved to the Senators then they will cave in to the Indian gov. also.

tsaleem
IQ Crew
Thursday March 24, 2011 12:19:39 AM
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Good points Sandeep. 

I think it is also noteworthy to consider that terrorists could also use alternative communications security solutions such as Gold-lock or Redphone that leave almost zero tracking data for law-enforcement agencies (comes close to obtaining a blackberry from Mexico!). 

 

Mr. Roques
Researcher
Tuesday March 22, 2011 6:34:07 PM
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I believe that while India has an issue with terrorism, RIM has to maintain what has given them a competitive advantage, security and privacy. 

Also, how can India control messages that are destined to other countries, which don't have that regulation (or from other countries).

As you pointed out, even if they are given the permission to tap into those messages, it would require a huge amount of data processing to analyze that info and obtain valuable information. I"m not even sure the NSA has that capability.

Jason_13
IQ Crew
Saturday March 19, 2011 12:44:41 AM
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After rambling on my point about the majority, I realized I missed answering a question you posed.

Are all the terrorist in this country using Blackberry’s?

They're not targeting just blackberries... they're targeting all communications.  It's just that right now RIM won't give them the keys they need.  India government is stating that RIM won't meet their requirements for all carries/providers.


Jason_13
IQ Crew
Saturday March 19, 2011 12:42:11 AM
no ratings

It's a no win situation.  When things go wrong like they did in 9/11, the citizens scream and yell.  The intelligence analysts are saying, "whoah, we are doing what we can within the limits (or sometimes just outside the limits)."  A closer look reveals improvements that can be made legitimately, like better communication between multiple agencies.  However, there is much more intel out there than can be achieved under current limitations.

I can tell you as a security analyst involved withi data breaches and incident response, I want all the information I can get to determine what goes in in my environment.  The problem is that some of what I want I cannot get because it would give me access to potentially private information.

It's a balance, and one that needs to be discussed and voted on.  The problem is that when it comes to the vote the majority rules.  If the majority wants the government to be able to monitor my Internet connection without a warrant, then I have to live with that. In the U.S. we have "democracy" and sometimes we forget that the majority wins.  When we're not in the majority, we want to complain.  When we're in the majority, we call the complainers sore losers.

scucci
IQ Crew
Friday March 18, 2011 9:40:04 AM
no ratings

When will it end? I understand the need for a government to protect its citizens, but at what cost? When will they stop? Are all the terrorist in this country using Blackberry’s? I’d be interested to see how they determined that this was the phone of choice for terrorists.

Also, as was mentioned in the article terrorists are not dumb. If this is the case and this news is public, what makes you think that they’re going to continue using Blackberrys? They’ll start using Droids or better yet, plain-old-telephone networks with code words like they’ve done for years.

This is either highly reactive, being pushed for a hidden agenda, or both.

 

Jason_13
IQ Crew
Wednesday March 16, 2011 11:40:00 PM
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It sounds as though they want the ability to decrypt the information in transit between the end system and RIMs servers.  With the keys they believe they can intercept the transmissions over the network and decrypt on-the-fly.

From what I gather, RIM will work with law enforcement of any nation to provide decryption of messages.  They likely have a strictly enforced process that, when presented with a lawful request by approved government agencies (subpoenas, etc.) they will conduct a capture, decryption, and presentation of data per the request.

Such requests in the U.S. would likely have to be restricted to specific users and provide justification for why this information is needed.

India doesn't want to deal with that hassle and wants their own process to capture, decrypt, search/parse, and present the information.

I wonder... If they had this capability, how many government officials would have BlackBerries?  :)

Sandeep Amar
Thinkernetter
Wednesday March 16, 2011 2:19:30 PM
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Ok, in my limited uderstanding. They want all the data from the operators as the encrypted data runs through the mobile network, and they want the keys to encryption from BB end, from which they can open the data. If someone can explain it better it will be great!

tech_ed
Rank: Cyborg
Wednesday March 16, 2011 1:25:41 PM
no ratings

I'm not sure that I would want this! If I'm running a BES, this server is part of my Exchange infrustructure. The emails flowing from my Exchange server, through my BES and onto the BlackBerry network are mine. Couple to that, the messages are encrypted, so I'm not sure how the indian government would read the messages in the first place!

Michael Bennett Cohn
Thinkernetter
Wednesday March 16, 2011 12:02:02 PM
no ratings

It's difficult for me to believe that anti-terrorism is the real issue here. The government wants the power to tap its citizens phones, period. Terrorism is just an excuse.

More about the shock doctrine and the way it works in this video with Rachel Maddow and Naomi Klein.

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