A Google engineer is on the team being called in to help fix HealthCare.gov. Red Hat and Oracle are also contributing talent.
"As part of the 'Tech Surge,' we've added key personnel from the government and private sector, including expert engineers and technology managers," Julie Bataille, spokeswoman for the Centers for Medicare and Medicaid Services, which is coordinating development of the site, wrote in a blog post. "These dozens of people are strengthening and reinforcing the team we have working 24/7 to address the problems around HealthCare.gov."
Larry Ellison said at an Oracle shareholders' meeting that his company is committed to serving its customers, including the federal government, USA Today reported. "We are helping them in every way we can," he said. "Most of us want to see our government operating efficiently and effectively, and it is incumbent upon us to help them do that."
Michael Dickerson is taking leave from his work as a site reliability engineer at Google to help fix the problem. Greg Gershman, innovation director for the smartphone application maker Mobomo, is also on the team.
The Tech Surge team will have to work fast. Registration at HealthCare.gov is scheduled to close Dec. 15 to meet the deadline for 2014 enrollment. Jeffrey Zients, President Obama's appointee to fix the problems, said the site will be running properly by late November.
But VentureBeat reports that the problems won't be resolved by quick fix. "It won't be as simple as some brilliant Google programmer saving the day with some magic code." The site will need maintenance, as well. "Former White House chief technology officer Aneesh Chopra pointed out in a recent interview that no technology 'super hero' can fly in to save the day." Also, the Department of Health and Human Services can't accept free services from private companies, so it will have to pay for the repairs. The site has already cost the department $300 million.
"It's not all that surprising that tech companies are pitching in to help," VentureBeat wrote. "It's a huge public relations win for any firm that can make much-needed improvements to the online health exchange."
HealthCare.gov has been plagued by outages, error messages, and security problems since it opened Oct. 1. The problems have produced plunging approval ratings for President Obama and meat for his opponents. NBC Nightly News has an overview.
@Tobyd: A few half-hearted search queries trying to defend my thories or at least come up with answers did not produce much. Maybe trying to find out the basics of the Amazon retail site is tantamounnt to coming up with the formula for Coca Cola. Granted I threw these opinions out there and by no means am I prepared to go to the mat with you but certainly wouldn't mind hering from someone who knew what they were talking about.
@Bolingbroke: Are you sure about Oracle being the backbone of most sites? I would say MySQL is a more likely candidate. Are you sure about Amazon also in this instance? I seriously doubt they run their main retail site off an Oracle database, the license costs alone would be huge. Probably something like Hadoop or a MySQL fork...does anyone know the answer to this one..?
Regardless of whether they are being paid or not, we must appreciate that these companies are taking interest in the greater good of the country. People from various platforms and varying experience may certainly help solve this problem at a much better speed.
@ dcawrey, it has been discussed at length in another IE blog that healthcare.gov is a communication disaster at several levels like coders, project managers and executives. What new is the hefty sum's already been spent on this adventure. Someone has to be held accountable for this sooner rather than later and it should be done transparently and make sure that nobody is made a scapegoat.
"Larry Ellison said at an Oracle shareholders' meeting that his company is committed to serving its customers, including the federal government, USA Today reported. "We are helping them in every way we can,""
I suppose I should become a customer so Mr Ellison would commit to data mining where iqpi(jwallace) or was it ubiq(jwallace too) argued Apple moving into the mobile phone market with the iPhone (PDA/MP3player/Phone) in 01 or 02.
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Linux Journal recently released its 2013 Readersí Choice Awards. As an Ubuntu convert in recent years, I was glad to see Ubuntu took the top spot for "Best Linux Distribution" (at 16 percent, edging out Debian, which took 14.1 percent).
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