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Alison Diana

From Cell Block to Corner Office

Written by Alison Diana
1/10/2013 18 comments
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You may have read about the voyage of Michael Santos on Quora or Gizmodo, about his transition from a quarter-century behind bars for cocaine trafficking to his newfound partial freedom (he will reside at a halfway house until next month), and the almost unimaginable changes in technology between 1987 and today.

Already a growing presence on social media sites including Facebook, LinkedIn, Twitter, and Quora, Santos is now a motivational speaker, coach, and business adviser, whose company works with C-level executives to "bring precise clarity to your vision, to implement deliberate strategies that are easily measurable, and to motivate your sales team, showing them how to tap into strengths and persevere through tough markets," according to his company's site.

During his sentence, he earned a graduate and undergraduate degree, Santos told me, and published several books that "university professors use to educate students about the criminal justice system. I built a thriving support network. I married the love of my life and married her inside of a prison visiting room. Through my marriage, I was able to use the Internet to reach more people and broaden my support network. I wrote extensively about that journey in my book, Earning Freedom: Conquering A 45-Year Prison Term."

Despite some access to technology, the changes we all take for granted were a shock when he finally left confinement. (Think back: I remember using a frequently crashing Apple computer in 1987, which is why I preferred writing my college journalism papers on my trusty electric typewriter.)

So an ex-con gets out of jail after doing his time for a crime he admits he was guilty of committing. What does this have to do with IT professionals?

For one thing, despite Santos's circumstances, he tried to stay current on technology, reading about the Internet, cloud, social business, and virtualization -- without, of course, logging on. And, of course, it's a tale of adversity. Plus he's now using the abilities he discovered to help organizations retool their workforces to become more efficient, productive, and effective. As Santos said in an interview with Internet Evolution:

An essential component of my path to overcome imprisonment was leading a deliberate, principled life. Technology can be extremely helpful for anyone who wants to embrace that same strategy. Through the 25 years that I served, I documented the journey. Since I did not want the bad decisions of my youth to define me, I made a commitment to lead a values-based life. That meant I had to define the values by which I professed to live. Then I had to set clearly defined goals within each value category. I would announce those goals to people whose support I wanted to earn. And then I would execute the plan, documenting my journey every step of the way.
That level of transparency helped me immensely. It showed others that I was willing to work hard to earn their trust, and I invited them to hold me accountable. That strategy carried me through and empowered me to work through each day with a high level of discipline. I sustained the energy and focus because I knew that I needed to prove worthy of the support that others so generously gave.
We as a society can improve the odds for others to succeed when we encourage people to live in accordance with values-base, goal-oriented principals. Transparency is essential. As individuals learn to define their existence by the choices and decisions they make, they can transcend struggle or adversity. They can reach a higher potential, sustaining focus through tough times that can derail the less committed person.

While most people won't choose to make the same mistake Santos did so many years ago, we all make errors in judgment, both personally and professionally. Those in IT face huge decisions that affect all employees, big deadlines, visibility, and tight budgets. Sometimes, mistakes will occur; sometimes, they can appear -- or feel -- career-ending. But, said Santos, IT executives and others should hold onto hope and their professionalism:

I strive to show others that they can achieve meaning and relevance in their lives, regardless of external influences. An individual can feel as if he has lost everything. Yet if he makes a 100 percent commitment with his attitude, and he can clearly articulate the aspiration, he can reverse engineer the course, setting the appropriate incremental action steps in place to achieve. That is the Straight-A Guide. I hope that my legacy will be to show others that they should not measure themselves by the bad decisions of their past, but by the commitment they make toward becoming something better. Success comes through the striving. I was liberated from prison less than five months ago, but I stay on this path, always striving to contribute something more to society, and empowering myself through the effort."

Good advice.

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Alison Diana
Thinkernetter
Monday January 28, 2013 10:03:08 AM
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I agree. Typically, I'm not a big fan of motivational speakers. Many of them are charismatic shmoozers with not a lot to say, IMHO. But if this guy really did a 180, then he learned his lesson; he certainly learned it the hard way after so long behind bars. That's hard time. He came from an easy life and went to some of the hardest jails in the country. If that isn't a wake-up call, nothing is.

kq4ym
IQ Crew
Monday January 28, 2013 7:45:27 AM
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An ex-con with education may be dangerous on the outside, but probably a "good" dangerous. With all that time on his hand to improve one's educations and lots of thinking time, he's probably got some good ideas he can communicate.

A few year's on the lecture circuit might make a good livelihood. And there's always more writing, books, articles, and talk shows. From the 80s to the 10s quite a journey he's made.

Mitch Wagner
Thinkernetter
Thursday January 24, 2013 5:12:46 PM
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I remember my first newspaper job was on a weekly that used a minicomputer-based publishing system that crashed without warning during thunderstorms. When the lightning flashed and the rain started coming down, the first person who noticed would shout, "SAVE!" to remind people to save their work frequently. 

Alison Diana
Thinkernetter
Thursday January 24, 2013 9:12:46 AM
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I was in college, studying journalism. One of my worst memories re: computers involves a two-hour feature-writing exam. We'd all done our interviews and had two hours to turn them into a magazine-style feature for our final exam before winter break. About 90 minutes into my "masterpiece," the *#*#*# Mac froze then crashed. Luckily, my teacher and longtime journalist - Paul Good - gave me an extra 30 minutes to recreate the feature. When he designed the journalism program it was supposed to mirror real-world journalism work: In the real world, after all, deadlines are deadlines and printers (at the time there were no online pubs) cost huge money for every moment of delay. Ugh... but lesson learned! Save often. And always take good notes.

Mitch Wagner
Thinkernetter
Wednesday January 23, 2013 5:50:55 PM
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I don't even know if I was using a PC back then. I was working for a daily newspaper; we used a minicomputer-based publishing system with dumb terminals. Later in the 80s we switched to one with PC clients, but I don't recall what year that was. 

We used TRS Model 100s in the field. I loved that machine. 

Alison Diana
Thinkernetter
Wednesday January 23, 2013 3:36:45 PM
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That's why I looked up the type of computer I used back then. i knew it was a Mac -- and I knew it crashed a lot -- but couldn't recall the model. Although i do remember loving my SE/30.

Mitch Wagner
Thinkernetter
Wednesday January 23, 2013 2:54:15 PM
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The original article on Gizmodo says:

When I went to prison, in 1987, Motorola manufactured the large, gray cellphone that I used. People referred to it as "the brick." It had the capacity to send or receive phone calls, but there wasn't any text messaging back then.

I also had a pager, but it could only transmit digits, as I recall. I had a personal computer manufactured by IBM with a DOS operating system that I didn't really understand and 40 megabytes of memory. I was told that was a big deal. I linked the computer to an Epson dot-matrix printer, and I remember the perforated paper fed through on a track system that easily derailed. It was a hassle.

I remember all that! It doesn't seem that long ago. It makes me excited to think about how technology might progress in another 25 years.

 

Mitch Wagner
Thinkernetter
Wednesday January 23, 2013 2:52:43 PM
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I have to admit I'm skeptical of his motivational speaker business. It's great that he's building a life for himself after spending so much time in prison, but I don't see how that qualifies him as a mentor. Then again, I'm skeptical of all motivational speakers.

It seems like Santos wants to be rewarded for his crime here. 

 

no ratings

You're right, Lin, but I was thinking of things like "debtors' prisons," in the UK way back when. Obviously, you can't repay a debt while you're locked in a dungeon! It's also encouraging to see that more law enforcement departments and courts are now treating first-time, non-violent offenders without sending them to prison or jail. Instead, they are increasingly likely to send them to drug rehab, counseling, or another program that educates them while they remain at home and, if they don't get into more trouble with the law, the record of their arrest is expunged. When you're dealing with a first-time, non-violent offender, that wake-up call plus education/counseling can be all they need to remain on the straight and narrow. Plus, of course, it's less expensive for society. Everyone wins.

no ratings

"when you think about how the penal system has evolved from being a way to punish and isolate those who have commited crimes ..." --- not sure that I agree.

Inspiring change was the original intent of penitentiaries (and probation/parole). Derived from the word "penance," penitentiaries were originally  "intended not simply to punish, but to move the criminal toward spiritual reflection and change,"  and "reform through personal redemption."  Religious orginizations, such as the Calvinists and the Quakers, pushed penitentiaries as an alternative to execution, and a variety of other indelicate physical methods then commonly used to eradicate crime.

Mr. Santos is an example of a penitentiary system fulfilling its original intent.

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