Starbucks Coffee customers can now pay with cash, credit, Starbucks' mobile payment app, or Square Wallet, after the popular chain today began accepting the mobile payment application at 7,000 locations.
With Square Wallet, customers can pay and then explore other nearby businesses; browse the menu, store hours, and transaction history; and pay for their purchases with their smartphones. The option is an addition to Starbucks' mobile app, available for both Android and Apple devices, which are integrated with the Starbucks Card and My Starbucks Rewards programs, and are used more than 2 million times weekly, according to Starbucks.
To use Square Wallet, customers must download the app to their device and set up an account, which they link to their debit or credit cards. At the register, they tap "pay here," scan their QR code, and the digital receipt instantly appears. Consumers must run iOS 5 or above or Android 2.2 or above in order to use the software.
Expanding into a well established chain like Starbucks gives Square Wallet immediate access to millions of prospective customers. It also gives local small businesses the opportunity to be found by nearby patrons, said William Henderson, director of Square Wallet, in a statement:
Square Wallet gives Starbucks customers a way to discover small businesses in their neighborhood. We're excited to work with Starbucks to introduce a broad new group of people to the benefits of using Square.
Widespread adoption of smartphone payments has yet to take off. Consumer apathy over a new form of payment, security concerns, and a lack of retail partners have been blamed -- but the Starbucks partnership will likely add some spark to the market, spurring interest from consumers and other businesses.
During a stroll through the mall recently, I noticed every kiosk employee seemed to have the Square Register attached to their smartphones, swiping credit and debit cards for every other customer transaction. When I bought a case for my new iPhone 5, the kiosk owner told me how much she liked the Square Register because of its pricing and its ease of use. No doubt, Square Wallet would be equally easy for her to adapt to and use at her busy small business -- but will she, and other retailers, add it before or after customers request it?
Starbucks may be one of the first large chains to pick a digital wallet partner, but it won't be the last. Midsized and enterprise consumer-facing companies should follow usage trends closely to determine which alternate payment systems emerge as shopper favorites. After all, one day cash may no longer be king, and the digital wallet may prevail.
Change is happening and fast in many parts of the world but in many ways fast adoption is not the norm. We still have many users on a simple phone or even still many without internet access. It will take time but we are headed in the right direction. My daughter studies via ipad and turns in all assignments online so the next generation will move us forward even faster
For a country that is so technologically advanced, the United States sure lacks in certain areas. Look at broadband for example. Europe has been paving the way for faster speeds but for some reason, we're failing to catch up. It's cool that Google is rolling out their own, which will finally match other countries but we're still a ways off from those speeds around our own country, unfortunately.
Your right with all the technology our phones can do it is surprising that we only do so little with them. I mean in Japan they are about ot have phones that can move when they ring and such as well as phones that might be able to be clear which will be amazing. But these are just speculations and maybe rumors but I believe we have the technology to do all that. The other thing is the new phones like hte Notes from Samsung that has a huge screen and can do so much to the new LG that can let you run two apps at the same time with one screen. That is something amazing and it has a quad processor. Plus the ability to take still pictures while taking a video in real live time.
Great resource, Thanks Ronnie. It's definitely a shame. We're in an era where smartphones rule our lives yet we can't even use their full potential yet. Hopefully now that everyone seems to own a smartphone these days, we'll start to see things change more rapidly and for the better.
I agree Alison. It's not very surprising; the U.S. lags a lot in certain areas of technology. It's not that the technology doesn't exist either, it's simply not catching up that is the problem. I too am not sure whether it boils down to the credit card companies or what, but it's time to move forward! :)
Well my license is in my wallet but normally when i realize I left it at home it is to late to go back for it. And your right we are so far behind in technology sense like you said they have been buying stuff from a vending machine in Japan for years and according to 3dcart
"Mobile commerce was introduced back in 1997 when Coca Cola installed the first two mobile phone enabled vending machines in Finland. They were able to send mobile payments to the vending machines via SMS text messages. It was in the same year and country that an mCommerce based banking service was introduced as well."
That shows how far behind we are and if you would like to know more you can read this site and it talks about the changes in the economy and the use of cell phones and the history of what it does.
We're definitely going to see more digital wallet options, although it has surprised me too, @JAdams, that the U.S. lags other nations in this area. I'm not sure if it's because the credit card and debit card providers are so well-entrenched here or whether there are other reasons, but it's certainly not because people don't have smartphones! With more consumers accustomed to making online payments, using our phones to pay the tab is a natural next-step.
If the thief knows what they are doing, especially with a sim-based phone, it's not too difficult at all. It's a good thing that a lot of newer phones have some pretty good security measures. Like how the iPhone can wipe your data after so many failed attempts. I'm not sure what android phones offer since I don't use one and never have, but I'd imagine there is something similar or maybe an app that could do it.
Cell phones are definitely a more secure payment option than credit cards. Mythbusters did an episode once on just how easy it is to get information off of a credit card. Not as easy to do with a phone that is secured.
Do you carry your license in your wallet? I'd go back for it at least for that :).
Here in the States, we are so behind on some of these advances. Countries like Japan have been using their phones for years to make purchases. Even at vending machines. It's only a matter of time before it finally catches on here and I for one thing its a brilliant idea. We use our phone for everything now, so why not for payments too?
I would have to agree if I had someone steal my wallet and take my credit card I may not know for a while till I needed that card but my phone like you said I would know right then. My phone goes with me everywhere and I normally have it in my front pocket or in my hand all the time. While I have lookout on my phone to render it useless via the wipe feature and then I have one that is to make it scream if someone tries to access it without the correct password after three tries. The bad thing is I have T-Mobile so the thief will have my phone by putting their sim card in it but they would have to do a factory reset on it to use it.
The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
There is nothing wrong with the Netflix-Comcast deal. It's no violation of net neutrality. But it illustrates the fragile nature of innovation on the Internet, and it's a problem that only government regulation can solve.
A Brazilian developer has introduced an alpha version of twister, an open-source, peer-to-peer alternative to Twitter that's designed to be censorship proof. It's built using code from Bitcoin, demonstrating possible applications for that technology that go beyond the alternative currency with the same name.
Do you like cable TV? Do you like paying for a lot of channels you never use, and paying through the nose for the few channels you actually want? In that case, you'll love the Internet without net neutrality.
Google is reportedly working on a pair of Android glasses that will use a low-resolution built-in camera to monitor the world in real time and overlay information about locations, surrounding buildings, and friends who might be nearby. Interested?
Tom wants a Google 'unlocked handset' for the holidays because he thinks they could just break the telco monopoly on handset distribution and thus empower the Internet as the driver of mobile broadband now and forever.
You've heard the expression, "Out of the frying pan, into the fire?" Amazon lives in the fire. The e-tailer wins by keeping things hot for its competitors, employees, and itself, according to a new book.
Positec, a manufacturer of power tools for homes and commercial applications, achieves greater customer service flexibility and cuts hold times in half by using a cloud-based service to manage its call center.
Big-data and analytics tools enable marketers to understand customers as individuals, identifying unmet needs and addressing each customer as a "segment of one," says John Kennedy, VP corporate marketing, IBM.
Acquire, Grow & Retain Customers: The Business Imperative for Big Data & Analytics Find out how to use big data and analytics to change how your business interacts with customers by incorporating all sources of data to help forge long-term relationships and realize value. A holistic view of the customer, made possible by big data and analytics, ensures unique experiences and personalized communications. READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE! REGISTER HERE
Wanted! Site Moderators Internet Evolution is looking for a handful of readers to help moderate the message boards on our site as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?