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Mary Jander

US Government Moulds 'Perfect Citizen' for Better Security

Written by Mary Jander
7/8/2010 11 comments
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UPDATED 7/12 11:00 AM
A surveillance program in the works by the US federal government could add significantly to the IT burden in many industries, despite adding a layer of security.

As reported in today's Wall Street Journal, the National Security Agency (NSA) is working with Raytheon Co. to equip systems and networks in nuclear power plants, utilities companies, air traffic control systems, and other organizations involved in US infrastructure with sensors that would alert the government to suspicious activity that could herald an imminent cyber-attack.

The project, nicknamed "Perfect Citizen," is being funded in part through the Comprehensive National Cybersecurity Initiative. It reportedly has been welcomed by many private-sector CEOs, albeit with reservations. Some companies, according to the WSJ, would prefer to buy the sensors themselves and then turn over information to the government as needed, while others would be willing to rely on government sensors placed strategically in their networks.

The newspaper also notes that, while an unconfirmed internal Raytheon email described the Perfect Citizen project as "Big Brother," the monitoring involved would not necessarily cover entire systems or networks.

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While arguments for and against the philosophy behind Perfect Citizen will likely rage indefinitely, it's also possible that the project will complicate life for many IT professionals.

One hint at this is the sheer scope of the project, which could be larger than anything tried before. While the WSJ notes that the NSA, alone among US federal agencies, is "equipped to manage electronic assessments of critical-infrastructure vulnerabilities," it's less clear which organizations might be mandated or provided with incentives to join the program.

It's possible that the list of potential participants would mirror those given precedence in the US Department of Homeland Security's Telecommunications Service Priority list. That list specifies criteria for getting priority repair service in the event of a telecom outage or disaster:

    TSP service user organizations may be in the Federal, State, local, or tribal government, critical infrastructure sectors in industry, non-profit organizations that perform critical National Security and Emergency Preparedness (NS/EP) functions, or foreign governments. Typical TSP service users are responsible for the command and control functions critical to management of and response to NS/EP situations, particularly during the first 24 to 72 hours following an event.

Organizations eligible for the cyber-shield will need to get their technical and management resources lined up to work with the NSA on instrumenting specific systems, many of which may be old and reliant only on gateways to the Internet, instead of directly linked to the Net.

Indeed, some systems and networks may need to be decoupled from Internet connectivity, requiring more work by IT. "It sucks in some ways, but providing a limited number of pathways in that are under tight, secure control is a desirable goal," wrote one participant on the North American Network Operators mailing list today. "These networks ought to be air gapped to the maximum reasonable extent possible; all pathways in ought to be defended as though they were the gateway to the kingdom."

Establishment of an NSA cyber-shield also could speed the progress of some suggested modifications and changes to network security. As noted by ThinkerNetter Gideon Lenkey in his latest post, there is already so much work and cost involved in corporate security monitoring that the idea of a single Internet ID just might get pushed to the roster of possible goals.

Will all the adjustments be worth it? Certainly, experts have been calling for greater security, claiming we face perils of which many firms remain unaware.

And it's not just the detonation of whole systems that's at stake. A cyber-shield might help avert attacks such as those that led to Google's ongoing problems in China. And a cyber-shield might help avoid problems caused by malware, such as the worm that felled a nuclear plant in Ohio several years back.

One observer is hesitant to advocate the cyber-shield just yet. "I think it's a classic 'devil in the details' process," writes ThinkerNetter Tom Nolle, president of CIMI Corp. , in an email today. "There are advantages to a generalized government-sponsored protection process for the Internet and other communications services, but there's also a risk in any single central system; there's only one thing to breach. It also depends on just what the shield would protect against and under what conditions; having the government in the space could drive out private solutions, and if the government one was incomplete it would leave users more at risk."

Until we know more, the issue of how the cyber-shield will affect individual industries and companies remains a question. But surely, it's time for IT pros to start anticipating greater participation in, and responsibility for, national security.

UPDATE: After this blog went to press, and in response to an inquiry I sent to NSA regarding the WSJ article, I received the following statement from Judith Emmel, NSA spokeswoman, via email:

    Today’s Wall Street Journal article by Siobhan Gorman, titled “US Plans Cyber Shield for Utilities, Companies,” is an inaccurate portrayal of the work performed at the National Security Agency. Because of the high sensitivity surrounding what we do to defend our nation, it is inappropriate to confirm or deny all of the specific allegations made in the article. We will, however, provide the following facts:

  • PERFECT CITIZEN is purely a vulnerabilities-assessment and capabilities-development contract. This is a research and engineering effort. There is no monitoring activity involved, and no sensors are employed in this endeavor.
  • Specifically, it does not involve the monitoring of communications or the placement of sensors on utility company systems.
  • This contract provides a set of technical solutions that help the National Security Agency better understand the threats to national security networks, which is a critical part of NSA’s mission of defending the nation.
  • Any suggestions that there are illegal or invasive domestic activities associated with this contracted effort are simply not true. We strictly adhere to both the spirit and the letter of U.S. laws and regulations.

— Mary Jander, ThinkerNet Editor, Internet Evolution

This blog is part of Internet Evolution's IT Clan, which addresses the continuing impact of the Internet on enterprise networks, applications, and management. Register here to join the IT Clan's conversation, and you just might win something unspeakably cool.

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Mary Jander
Thinkernetter
Wednesday July 14, 2010 1:42:44 PM
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The WSJ article was detailed enough that in my view at least, there is room for an argument over definitions. I'm skeptical about the objections the spokesperson made as well.

Thanks for pointing out the places where tongues might be forking.

Sure, there may not be monitoring going on at this particular juncture, but like you, I find it hard to believe it won't be part of the picture later on.

Tom Stamulis
Thinkernetter
Wednesday July 14, 2010 1:19:03 PM
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Mary,

Thanks for the update, but either the spokesperson is not technical or is merely a parrot for the NSA. Let me explain:

  • PERFECT CITIZEN is purely a vulnerabilities-assessment and capabilities-development contract. This is a research and engineering effort. There is no monitoring activity involved, and no sensors are employed in this endeavor.
  • Specifically, it does not involve the monitoring of communications or the placement of sensors on utility company systems.

In order to perform a vulnerability assessment, you need the ability to scan for vulnerabilities. This is done either by accessing the network through the external firewall, which is unlikely. Have a person onsite that is conducting the assessment, which is also unlikely as this will take a lot of human resources or you deploy a monitoring device that can perform the assessments, which can be controlled offsite and then have the data sent to a centralized repository for analysis. 

If 'perfect citizen' is a monitoring program, then it would be similar to a managed services engagement that the outside entity either monitors the companies equipment already installed or deploys new equipment that they manage on behalf of the client.

Either way, in order for 'perfect citizen' to work, access and monitoring will be necessary, so she is wrong. However, I am sure she will not dispute this as she would open the NSA to additional questions that will show what this program truly is. BTW, remember the movie 'Sneakers'? The NSA was trying to get their hands on a similar device that allowed them to monitor internal communications which was clearly outside of their charter.

Mary Jander
Thinkernetter
Monday July 12, 2010 11:13:40 AM
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After this blog was posted last week, I received an update, as you can see above, from NSA, in which the agency denies the accuracy of the WSJ's reporting on the cyber shield program.

I'm going to be skeptical of the agency's claims, which seem not to contradict the gist of the WSJ's report.

Any thoughts from others?

Dr. John
Thinkernetter
Friday July 9, 2010 1:33:57 PM
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That's why I allowed for the likelihood of their existence in my comment.  However, as someone that has to deal with the type on a regular basis, I'm easily discouraged of finding these unicorns of IT.

tech_ed
Rank: Cyborg
Friday July 9, 2010 12:59:28 PM
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Don't we already have this? It's called a SOC (Security operations center). Every ISP has a SOC (usually coupled with their NOC...network operations center) These SOCs have dozens of monitors that watch internal, external and television networks to identify any suspicious activity.

Also, we have NANOG (north american network operations group) This group is responsible for the backbone that traverses the United States. They are the ones who have their finger on the pulse of the internet as it operates in the United states.

Plus, we have private organizations like Counterpane and Netsec (now owned by Verizon)

These organizations *KNOW* the internet backbone and *KNOW* how to proceed if there is something to be alarmed about. I don't see how the government can do this any better...because like everything else the government sticks their finger in seems to become a disaster!

I say leave well enough alone...The government will *NOT* be able to do this as well as it is already being done!

Mary Jander
Thinkernetter
Friday July 9, 2010 10:41:47 AM
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I'm sure there are people with clues in the public sector, Knoxzoo, but they're caught up in a bureaucracy that isn't necessarily driven by best practices as we know them on the private sector side.

no ratings

Great parallel with airport security, Mary. I do agree that the pressure this might put on private-sector firms, not to mention the added layer of insecurity it would introduce, are something to consider.

Mary Jander
Thinkernetter
Friday July 9, 2010 10:38:31 AM
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Agreed, mnt.code. Usually, one broad-based solution is an invitation to trouble. Like a physical wall between Mexico and US, it just won't work.

mnt.code
IQ Crew
Friday July 9, 2010 9:01:12 AM
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I agree with Tom Nolle that a single shield is a dangerous thing to depend on. What security system worthy of the name depends on one service? Defense in depth. That's my mantra.

DHagar
Thinkernetter
Thursday July 8, 2010 9:45:18 PM
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Great thoughts and consideration, Mary.  I agree with knoxzoo, and your premise about the pros and cons of a centralized government system, I do not believe that in reality the government has the capability to effectively manage a single complex security system.

I think it is an ideal that works on paper but when applied to the realities of multi-agency integration, agency "territories", manpower, etc., it would end up with the "gaps" that currently exist. 

Your point about the weakening of the private system is what would concern me most; but you are absolutely on target that IT professionals need to begin to consider what the affects of greater government involvement would be.  Maybe the government would set standards that could serve as footprints and provide audit trails, but I don't think they will be the best stewards of our security - look at 9/11 and the resulting airport security efforts.

DHagar

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