Jordan Ahli Bank, a leading Jordanian financial institution, has chosen IBM to transform its core banking systems in a major program of modernization and business expansion.
IBM is providing hardware, software, and IT services that will set new standards in customer service by enabling the bank to offer smarter products and services, enhance client satisfaction with improved time to market services, increase its banking application performance, and cut energy consumption costs.
Jordan Ahli Bank was established in 1955, and currently has more than 50 branches across Jordan, Lebanon, Palestine, and Cyprus.
Last year, the bank began a full-scale business transformation program, named “DNA.” The DNA program involves restructuring the bank’s organizational structure, operational model, and technology to help it provide enhanced customer service and gear up for future growth.
As part of its broader strategy, Jordan Ahli bank is making a major investment to transform its entire front office -- every system, process, and person interacting with customers -- to better anticipate, respond to, and capitalize on future events quickly and ahead of the competition.
The bank turned to IBM to provide a universal banking platform including smarter banking applications from Temenos using IBM’s service-oriented architecture (SOA) platform and smarter computing hardware infrastructure.
IBM is delivering the services in collaboration with its business partners Jordan Business Systems and Professionals for Smart Technology (PST).
Jordan Ahli Bank will also use IBM WebSphere software and business consulting services to build a service-oriented architecture foundation platform to integrate its applications to quickly aggregate critical data generated by separate systems.
The SOA platform will also include IBM’s Business Process Management (BPM) software and services, which will allow the bank to automate and integrate business processes to increase efficiencies and achieve business agility and IT governance and standardization. The bank will use IBM Rational Enterprise Architecture solution to govern the IT-Business alignment using a standard operating model.
“The SOA will allow existing and new applications to easily ‘talk’ to each other through IBM integration middleware,” said Alaaeddin Ahmad, Enterprise Architecture Manager, Jordan Ahli Bank. “This standards-based approach enables Jordan Ahli Bank to reuse existing business services, hence shortening the application development time required to bring the new banking product or service to market. As a result, the bank will be able to reduce the development time from up to three months to down to a few weeks, facilitating a dramatic improvement in responsiveness to client demands.”
You can learn more about IBM banking solutions here.