The Macrosite for News, Analysis and Opinion about the Future of the Internet
Todd Watson

IBM’s 2012 Tech Trends Report: Skills, Skills & More Skills!

Written by Todd Watson
12/5/2012 3 comments
no ratings
DISCUSS     Email This

OK, boys and girls, it's that time of year.

No, not the time for Saint Nicholas to come shooting down your chimneys to deliver lots of tablets and smartphones for Christmas.

That time will come soon enough.

No, I'm referring to the results from IBM's third annual Tech Trends Report, where we talk to an extended sample of technology decision makers to find out what's on their minds.

Across the four technology areas covered in the 2012 IBM Tech Trends Report  – mobile, business analytics, cloud and social business -- only one in ten organizations has all the skills it needs. These shortages are not trivial or isolated. Within each area, roughly one-quarter report major skill gaps, and 60 percent or more report moderate to major shortfalls.

Across the four technology areas covered in the 2012 IBM Tech Trends Report – mobile, business analytics, cloud and social business – only one in ten organizations has all the skills it needs. These shortages are not trivial or isolated. Within each area, roughly one-quarter report major skill gaps, and 60 percent or more report moderate to major shortfalls.

 

In 2010, I explained from the results that it was all about mobile and the cloud.

Last year, the headlines centered on IBM's Watson technology and business analytics.

This year... while we wait for the drum roll, let me first tell provide you with some background about this year's study.

About the 2012 IBM Tech Trends Report study
The 2012 Tech Trends Report is based on a survey of more than 1,200 professionalswho make technology decisions for their organizations (22 percent IT managers, 53 percent IT practitioners, and 25 percent business professionals), and who come from 16 different industries and 13 countries (which span both mature and growth markets).

IBM also surveyed more than 250 academics and 450 students across those same countries in order to better understand how tech trends are impacting future IT professionals.

The headlines this year: What's old is new, and what's new is an emerging skills gap
According to this year's survey, what's old is new. Mobile technology, business analytics, cloud computing, and social business continue to be emergent key themes. What's new is this: Though new and exciting business possibilities are emerging from these new capabilities, significant IT skills shortages, combined with lingering security concerns, are threatening adoption and business progress.

By way of example, the survey revealed that only one in ten organizations has all the skills it needs, and within each of the four areas previously mentioned, roughly one-quarter of respondents report major skills gaps, and 60 percent or more report moderate to major shortfalls.

The skills shortage is more acute in mature markets, with roughly two-thirds of respondents indicating moderate to major shortages versus roughly half in growth markets.

With respect to security concerns, they consistently rank as the most significant barrier to adoption across mobile, cloud computing, and social business.

The report observes that IT security is not just a technology concern, however. It's a broad business issue with far-reaching policy and process implications, and notes that moving into mobile means organizations must address the increased risk of data loss and security breach, device management challenges, and complications introduced by the growing trend toward "bring-your-own-device" (BYOD).

In cloud computing, it calls for policies on employee use of public cloud services, segregation of data within shared or hybrid cloud solutions, and ensuring the right data is in the right place subject to the right controls.

In social business, organizations need to consider customer privacy expectations, regulatory compliance, and employee guidelines on confidentiality, acceptable use, and protecting the corporate brand.

Pay attention to the pacesetters
So with all this in mind, which organizations are better positioned to create competitive advantage? Early adopters or late arrivers? Those focused on strategic impact or tactical implementations?

The data suggest it's those companies forging ahead faster (in spite of adoption hurdles) and using mobile, analytics, cloud, and social technologies in more strategic ways.

The so-called "pacesetters" believe emerging technologies are critical to their business success and are using them to enable new operating/business models.

They're also adoption ahead of their competition.

What sets them apart from the "followers" and "dabblers" are three key factors: They're more market driven, they're more analytical, and they're more willing to experiment.

And where they say they're headed next also provides a learning opportunity.

More than 75 percent of pacesetters are increasing investments in mobile and cloud computing over the next two years, and they're betting heavily on business analytics and social business (two to three times as many pacesetters are raising those investments by 10 percent or more).

With respect to skills, 70 percent of pacesetters are building capabilities in mobile integration, security, privacy, and mobile application architecture, design, and development.

Twenty-eight percent have already developed business analytics expertise in probability, statistics and mathematical modeling (and another 60 percent are eagerly developing those capabilities).

In cloud computing, more than 70 percent are developing skills in cloud security, administration, and architecture.

The 2012 IBM Tech Trends Report data suggests an opportunity for organizations everywhere to help close the large and expanding technology skills gap. Is your organization prepared to take these important and often necessary actions?

The 2012 IBM Tech Trends Report data suggests an opportunity for organizations everywhere to help close the large and expanding technology skills gap. Is your organization prepared to take these important and often necessary actions?

And nearly one-quarter of them have already built the expertise needed to extend social business solutions to mobile and to perform social analytics.

Their intent to combined technologies -- mobile and social, social and analytics, etc. -- is helping drive even greater business value for their organizations.

The 2012 IBM Tech Trends upshot?
CEOs understand the external factors affecting their organizations most: technology and skills.

But one without the other is a recipe for innovative decline, and to effectively address these interconnected imperatives, business and IT executives need new approaches for bridging skills gaps and helping their organizations capitalize on the strategic potential of emerging technologies.

The figure to the right demonstrates specific actions that can help you as a leader move your organization into a pacesetting position. And IBM is also stepping up and offering some new skills-building initiatives as well.

Bridging the skills gap
On the heels of this study, IBM has announced an array of programs and resources to help students and IT professionals develop new technology skills and prepare for jobs of the future.

The initiatives include new training courses and resources for IT professionals, technology and curriculum materials for educators and expanded programs to directly engage students with real-world business challenges. You can learn more about those here.

DISCUSS     Email This
Current display:       newest comments first       display in chronological order
jamesbreek
Rank: Cave Painter
Tuesday January 29, 2013 5:43:14 AM
no ratings

Another time, IBM showed that their efforts can't be proved abortive. For best service of IT Staff Leasing, these initiatives are very crucial for both the students and employee too...

DHagar
Thinkernetter
Tuesday December 18, 2012 9:26:34 PM
no ratings

I agree, hounhosp, this is impressive.

It looks like the materials are designed to help colleges provide no-cost materials to supplement the learning - so it should be available.

I like your views, Todd, that this addresses the true business issues.  That is where the focus needs to be.

DHagar

hounhosp
Thinkernetter
Saturday December 15, 2012 2:49:35 AM
no ratings

This initiative by IBM is interesting and praiseworthy. Is that an opensource initiative or students will have to pay fees in order to access the material.

The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
previous posts from Todd Watson
Todd Watson
Todd Watson   5/22/2013   Post a comment
You only need take one quick glance around the IBM Smarter Commerce Global Summit at the Gaylord Opryland facility here in Nashville to recognize how busy the Smarter Commerce customer reference team has been these past few months in anticipation of the event.
Todd Watson
Todd Watson   5/22/2013   Post a comment
In this morning's general session here at the IBM Smarter Commerce Global Summit in Nashville, our emcee Jay Baer said what I've been thinking for the past several days: We're in a giant terrarium.
Alison Diana
Alison Diana   5/21/2013   1 comment
Ushering in a new era of cognitive computing systems, IBM announced today the IBM Watson Engagement Advisor, a technology breakthrough that allows brands to crunch big data in record time to transform the way they engage clients in key functions such as customer service, marketing, and sales.
Alison Diana
It's time for the annual IBM State of the State of Marketing, that time of the year when IBM reveals the results of its global survey of marketers.
5
of
Wisdom of the Big Chair
Integrating Security Into Your Cloud Contract

3|19|13   |   3:35   |   No comments


Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Wisdom of the Big Chair
Big-Data Engineers Command Big Bucks

3|8|13   |   2:30   |   No comments


Big-data has become a big point of emphasis for many businesses. While the technology is available to deploy these applications, the needed personnel often is not. As a result, analytic engineers' salaries have blown past the six-figure mark, and hiring these experts has become a challenge for IT managers.
Second Shooter
Terrorists Attack Our Refrigerators!

2|28|13   |   2:22   |   No comments


50 billion household devices will be on the Internet by 2020, according to Cisco. And we're hearing foreign governments are hacking our infrastructure. Surely our refrigerators are next!
Mitch Wagner
'Digital Nomads' Work From Anywhere & Everywhere

2|14|13   |   2:35   |   20 comments


New tools like laptops, tablets, smartphone, and wireless connectivity let us work from San Diego to Katmandu, and anywhere in between. But time management remains a problem.
Mary Maida
How Medtronic Overcomes Social Business Resistance

1|31|13   |   1:23   |   No comments


Showing results is the best way to win over social business doubters, according to Mary Maida, Medtronic lead information solutions manager. Internet Evolution's Mitch Wagner interviewed Maida at the E2 Innovate conference.
Wisdom of the Big Chair
Reaping the Benefits of Software-Defined Networks

1|28|13   |   2:20   |   No comments


Software-defined networks, which deliver virtualization functions to enterprise networks, have the potential to dramatically change network design and significantly reduce costs and maintenance.
Alison Diana
Striking a Balance for Website Upgrades

1|24|13   |   1:59   |   3 comments


Companies need to take advantage of new technologies to simplify interfaces, improve capabilities, and enhance back-office processes. But they can't upgrade their Websites too often.
Reiter's Block
Free BlackBerry 10 Phones for Enterprises

1|18|13   |   3:06   |   No comments


Enterprises that fulfill certain requirements may receive a free BlackBerry 10 phone as part of RIM's new BlackBerry 10 Ready Program.
Kelli Carlson-Jagersma
Wells Fargo Sales Get Social Business Boost

1|16|13   |   2:30   |   2 comments


Wells Fargo uses social software to replace email chains and help its sales team collaborate more effectively to land deals, according to Kelli Carlson-Jagersma, VP Collaboration Strategy for Wells Fargo. Mitch Wagner spoke with Carlson-Jagersma at the E2Innovate conference
Wisdom of the Big Chair
IT Losing the Security Battle

1|7|13   |   3:15   |   No comments


ITRC found that more than 600 security breaches took place in 2012. Flaws were found in some of the nation's most respected companies: Apple, Citibank, and Wells Fargo. So, it seems the bad guys are doing better than the men in the white hats.
IETV: the thinkerNet on film
5
of
Kim Davis
Big-Data Can’t Always Sell Wine

5|21|13   |   2:23   |   4 comments


Whole Foods Global Wine Purchaser Doug Bell told me about some of the constraints on using analytics in the US wine market.
Paul J. Fleuranges
Digital Signage Keeps NYC Subway Straphangers on Track

5|6|13   |   3:51   |   No comments


New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
Kim Davis
Fast Forward to the Future

4|23|13   |   2:29   |   20 comments


A look back at tech writing in the 90s makes us wonder where enterprise IT will be 20 years from now.
Mitch Wagner
Google Launches Its Most Depressing Service Yet

4|15|13   |   2:59   |   10 comments


Google's new Inactive Account Manager lets you control how Google disposes of your accounts when you die.
Second Shooter
Argument Over Top-Level Domains Is 'Stupid'

4|11|13   |   2:07   |   3 comments


The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
Kim Davis
Ladies, Your Tablet Awaits

3|21|13   |   2:22   |   37 comments


ePad Femme is the world’s first tablet “made exclusively for women.”
Wisdom of the Big Chair
NFC Moves Into the Mainstream

3|20|13   |   2:16   |   No comments


While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Wisdom of the Big Chair
Integrating Security Into Your Cloud Contract

3|19|13   |   3:35   |   No comments


Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Brian Baron
How Edmunds.com Collects Customer Information

3|18|13   |   1:15   |   No comments


Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
Brian Baron
How Edmunds.com Uses Analytics to Customize Site

3|14|13   |   0:47   |   No comments


The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
an IBM information resource
sponsored content
big blue blog
an IBM information resource
sponsored content
Expert Integrated Systems: Changing the Experience & Economics of IT
In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator.

READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE!

REGISTER HERE
Wanted! Site Moderators
Internet Evolution is looking for a handful of readers to help moderate the message boards on our site – as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?

Please email: moderators@internetevolution.com
Internet Evolution – not for thickies
Keep Critical Data With a Knowledge Management System
Taimoor Zubair
Fortune 500 companies lose at least
$31.5 billion a year by failing to share knowledge. A Knowledge Management System (KMS) can help companies significantly reduce these costs.

CLICK FOR MORE
M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE
M2M: Rise of the Machines? Not Yet
David Weldon
In the 1970 science fiction thriller
Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.

CLICK FOR MORE