Gartner just issued its 2009 SaaS revenue forecast, in which it said it expected the sector to grow nearly 18 percent this year, to $7.5 billion.
Gartner also expects the sector to show consistent growth through 2013, when it suggests the worldwide SaaS revenue will total over $14 billion.
The content, communications, and collaboration (CCC) market (visit LotusLive to see how IBM plays in this space) and the customer relationship management (CRM) market continue to have the largest amount of SaaS revenue across market segments.
Gartner says that the CCC market generated $2.6 billion in 2009, up from $2.14 billion in 2008, and the CRM segment is generating $2.3 billion in 2009, up from $1.9 billion in 2008.
The future of SaaS seems to be so bright you gotta wear a raincoat.
The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
If you never saw the award-winning online video series about the renaissance of the IBM mainframe, The Art of the Sale... well, you just don't know what you're missing.
IBM announced today it signed a definitive agreement to acquire Initiate Systems, a market leader in data integrity software for information sharing among healthcare and government organizations.
Smarter Collaboration: How to Thrive in a Challenging Business Environment Market conditions are changing faster than ever, and organizations need to improve their agility and adaptability in order to provide better service and improve processes. The ability to work with customers, business partners, and employees as effectively as possible - while at the same time holding down costs - is a key to success. READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE! REGISTER HERE
Wanted! Site Moderators Internet Evolution is looking for a handful of readers to help moderate the message boards on our site – as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?
To save this item to your list of favorite Internet Evolution content so you can find it later in your Profile page, click the "Save It" button next to the item.
When Reiter gets incensed over incompetent Verizon FiOS order-taking and support, he broadcasts it via Twitter. Did it do any good? How should your company offer Twitter support? Watch this for all the answers.
In order for banks to grow, they'll first have to start by retaining their standing client bases. To do this will require better customer service and more transparency. Banks are meeting these needs through more automated commodity services and mobile banking applications.
The release of Microsoft's newest OS raises the question of the company's relevance in an era when Google dominates applications and search, and Apple runs circles around Redmond with its gadgets and user interfaces.
Data is at the heart of any financial services firm, but analyzing that data in real time, and making decisions and predictions based on that data, is where the future is – whether that is customer data, trading data, or even risk management data.
Financial services companies are focused on modernizing and consolidating their core applications. The goal is to provide a holistic customer view, become more agile, and offer new products quickly, in a personalized way. SOA is one key building block of this transformation.
Cloud computing is being dampened by the lack of local application support for offline use. Google's partnership with open-source should encourage it to build tight integration between Google Docs and OpenOffice, and thus boost the cloud and counter Microsoft at the same time.
Evidence shows that you can tweet too much. Sites and services like Twitter and Facebook are a good place to reach your audience, but think quality over quantity.
Will cloud computing be the next best answer to building virtual call centers? Vertical industries such as retail and computer services could reap significant benefits from this emerging trend.
Research shows that the youth of today like Facebook – but not blogging or Twitter. Does that mean Facebook has won, or just that it's not yet out of favor? Will all the services we see today fade into Ovaltine-or-Wheaties status in just a few years?
What kinds of companies are doing the most innovation in the data center? Turns out it's midtier enterprises that are taking the "Just Right" approach.
Digg
Del.icio.us
Reddit
Email This
TWEET THIS
