Gartner just issued its 2009 SaaS revenue forecast, in which it said it expected the sector to grow nearly 18 percent this year, to $7.5 billion.
Gartner also expects the sector to show consistent growth through 2013, when it suggests the worldwide SaaS revenue will total over $14 billion.
The content, communications, and collaboration (CCC) market (visit LotusLive to see how IBM plays in this space) and the customer relationship management (CRM) market continue to have the largest amount of SaaS revenue across market segments.
Gartner says that the CCC market generated $2.6 billion in 2009, up from $2.14 billion in 2008, and the CRM segment is generating $2.3 billion in 2009, up from $1.9 billion in 2008.
The future of SaaS seems to be so bright you gotta wear a raincoat.
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While Google introduces its new Chrome OS (which I'm hearing will be widely available in one year? Did I mishear that?), IBM announced 10 new products today to help companies using IBM System z mainframe technology.
Reuters has a story this morning that has IBM launching a new cloud computing service that is "aiming to take on companies such as Amazon.com Inc, Google Inc, Microsoft Corp and Salesforce.com Inc."
Remember from my blogging coverage of IBM's Information on Demand event in Vegas a couple of weeks ago that IBM Global Business Services exec Frank Kern let the cat out of the bag about a couple of new business analytics centers IBM would be opening?
While Google introduces its new Chrome OS (which I'm hearing will be widely available in one year? Did I mishear that?), IBM announced 10 new products today to help companies using IBM System z mainframe technology.
Smarter Collaboration: How to Thrive in a Challenging Business Environment Market conditions are changing faster than ever, and organizations need to improve their agility and adaptability in order to provide better service and improve processes. The ability to work with customers, business partners, and employees as effectively as possible - while at the same time holding down costs - is a key to success. READ THIS eBOOK
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When Reiter gets incensed over incompetent Verizon FiOS order-taking and support, he broadcasts it via Twitter. Did it do any good? How should your company offer Twitter support? Watch this for all the answers.
In order for banks to grow, they'll first have to start by retaining their standing client bases. To do this will require better customer service and more transparency. Banks are meeting these needs through more automated commodity services and mobile banking applications.
The release of Microsoft's newest OS raises the question of the company's relevance in an era when Google dominates applications and search, and Apple runs circles around Redmond with its gadgets and user interfaces.
Data is at the heart of any financial services firm, but analyzing that data in real time, and making decisions and predictions based on that data, is where the future is – whether that is customer data, trading data, or even risk management data.
Financial services companies are focused on modernizing and consolidating their core applications. The goal is to provide a holistic customer view, become more agile, and offer new products quickly, in a personalized way. SOA is one key building block of this transformation.
Cloud computing is being dampened by the lack of local application support for offline use. Google's partnership with open-source should encourage it to build tight integration between Google Docs and OpenOffice, and thus boost the cloud and counter Microsoft at the same time.
Evidence shows that you can tweet too much. Sites and services like Twitter and Facebook are a good place to reach your audience, but think quality over quantity.
Will cloud computing be the next best answer to building virtual call centers? Vertical industries such as retail and computer services could reap significant benefits from this emerging trend.
Industry initiatives and government stimulus funds are giving enterprise software vendors a great opportunity to help build out and manage smart grid technologies.
The problem with telepresence is that it's not universally accepted, because video calling isn't. While we can all do video calling, we also apparently worry too much about how we look. If we want HD telepresence in our future, we have to dress down, mess up our hair, and dive into our online life.
Industry initiatives and government stimulus funds are giving enterprise software vendors a great opportunity to help build out and manage smart grid technologies.
The problem with telepresence is that it's not universally accepted, because video calling isn't. While we can all do video calling, we also apparently worry too much about how we look. If we want HD telepresence in our future, we have to dress down, mess up our hair, and dive into our online life.
The US loses about $20 billion a year on pirated software, movies, and music. But public policy can help stem the tide of digital theft. For example, France has recently passed a 'three strikes and you’re out' law, whereby if after two warning letters an individual continues to download pirated software then his Internet access will be cut off. US policy makers should consider adopting similar policies.
Financial management planning does not need to include Voodoo economics, but it does help to tap into the knowledge base of your team through some sort of real-time system. We explore your options.
When Reiter gets incensed over incompetent Verizon FiOS order-taking and support, he broadcasts it via Twitter. Did it do any good? How should your company offer Twitter support? Watch this for all the answers.
The successor to the BlackBerry Bold 9000 – the Bold 9700 – will be available soon in the US. Is it worth upgrading? Reiter's got one, and offers advice.
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