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George Crump

The Cloud: Your Next IT Test Lab?

Written by George Crump
9/30/2008 6 comments
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As cloud computing, or the use of remote, Internet-based computing services, continues to grope its way through infancy, we can anticipate that an initial area of success will be in virtual data centers.

Hang on, keep reading: I am not talking about outsourcing your data center. The initial incarnations of cloud computing will be from companies like Skytap Inc. and Q-layer offering virtual labs or training centers over the Internet.

Virtual labs have two key roles that can be utilized safely today. The first is using the service to extend your current lab. With this type of technology, you can “dial in” the server resources you need as you need them.

Say you wanted to test a new Linux-based database and needed 10 Linux systems to run the database and 10 Windows systems to act as a client accessing the database. In a physical world, this could be a costly and time-consuming event on your part. Reality would typically interfere. You may not actually have the time or resources to configure a test suite that large, resulting in a test that does not properly gauge the new application and may leave you exposed to bugs when you move into production.

With a virtual lab, you would use a Web browser to design the system requirements. The service provider would create all the virtual machines that you need in the background.

You can also use virtual labs as an extension of your current lab. By providing a VPN connection, you can allow the virtual part of your lab direct access to your local physical lab. This would have value from a final-phase testing perspective, where you want to scale up the number of users or servers to stress the new application.

The second area of interest for cloud services is for training centers. Instead of shipping expensive hardware around the country or hoping that a local training center has the appropriate hardware, you could send your preconfigured virtual machines to the virtual lab, and then when you’re at that day’s training location, all you need is a basic desktop with Internet access to present the appropriate server or workstation to the user being trained.

This should result in a more consistent and stable training experience for the students, since the physical systems never really move. It also makes it easy to re-image the lab back to its pre-class state to be read for the next class. Either situation brings flexibility and agility. If there is a need to pause testing for a period of time, you won’t incur the lost opportunity cost of hardware sitting idle. Simply save the environment until you are ready to come back to it. In training, if an extra student shows up, copy one of the current profiles to a new virtual machine, provision it, and you are ready to go, no scrambling to get additional hardware or software.

There are downsides to virtual labs: One is the obvious immaturity of all things cloud. Second, virtual labs are mostly for Intel environments today. Third, you can't furnish the service network -- the cloud -- with hardware; that's an element of control that you will always lack.

Still, virtual labs provide a safe and legitimate entrée into cloud computing, while at the same time offering a significant cost savings in an area that is hard to fund -- and, more importantly, hard to manage.

— George Crump, President, Storage Switzerland

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George Crump
Thinkernetter
Wednesday October 1, 2008 11:00:21 PM
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Honestly I am not sure. The challenge is for Thin Clients to really work you need near ubiquitous internet access and while we are closer than we were five years ago, there are still some holes where you have to unplug. An airplane is a good example. The basic role for Virtual Desktops today is in a corporate environment where the PC's stay put, for example a call center.

I think there will be a consumer cloud service that will be a hit long before thin clients, something that I call Personal Clouds, not to be confused with Public or Private Clouds...but I am writing that piece up right now and don't want to give to much away. 

 

jwallace
IQ Crew
Wednesday October 1, 2008 10:53:15 PM
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When can we expect cloud services to the spill over to the consumer?  I keep hearing thin-clients, however I don't find supposed thin clients to be practical due to the low cost of ownership of PCs today.  Can the cloud mirror an individual's desktop and keep a clean...I mean sterile clean state runtime..where an individual's machine can be virtually rid of all the na?sty spyware and malware?  Are there going to be any security threats to the cloud..as it seems that would be devastating. 

George Crump
Thinkernetter
Wednesday October 1, 2008 9:59:36 PM
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I think the initial use of these virtual labs will be extensions to an internal lab. Meaning that all your data and your core servers are local and you set a VPN connection to the virtual lab. These would be used as clients to pound on the system. The data for the most part would reside local.

 

We would also use it to test for example a backup application. It has meaning less test data on it and in this case nothing other than screen updates would actually transfer across the internet. And even if someone did manage to hack into it. I doubt it would be of much value. 

Security will have to get better for broader adoption, and confidence will have to be earned.  

cjon316
IQ Crew
Wednesday October 1, 2008 2:51:36 PM
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The vendors and pundits are probably right on. Virtualization does defy gravity in the sense that it runs counter to conventional IT practices of old. If nobody can access the server, then nobody can hack the server either! If this virtual box is out on the public internet, we can't post an armed guard or even be sure that the normal safeguards are in place.

"So security minded, no work can get done." Unless of course you drive in to the building where the server is located and login to a local machine.

I don't think that the virtualization industry has a rocky reputation. Certainly not with me. I don't deny that they may have a rocky road selling their service to IT teams who have not made the paradigm shift.

Mary Jander
Thinkernetter
Wednesday October 1, 2008 9:26:01 AM
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CMJ: You refer in your post to an issue the vendors and pundits who work for the vendors would have us think is old hat -- namely, the fear that virtualization can't be trusted, since it defies the laws of IT that folk have come to take as necessary for secure, reliable operations.

Of course, VMware's meteoric success also makes it seem that fear of virtualization is passe.

Do you think virtualization still suffers from a rocky reputation?

cjon316
IQ Crew
Tuesday September 30, 2008 6:51:57 PM
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I would like to say that as an IT guy, I love a good virtual lab. (Say it again I mean.) My fear is that the "conventional thinking" that says it can't be secure if we can't see it, makes it less attractive. The value is definitely there for testing and training. Will it be there for the permanent home of these apps?

Can you share examples of where this technology has had real staying power? I would love to test this out for some of our current projects.

Thanks for providing the links to these services.

Regards,

cmj 

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