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Alan Reiter

You're Dead: Time to Allocate Your Internet Assets

Written by Alan Reiter
3/24/2009 44 comments
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I'm sorry, but you're dead. Now what happens to your gigabytes of online data, Websites, automatic payments, and "virtual money"?

A new category of online services is emerging: A "Last Will and Testament" for Internet assets. It's just the start, and perhaps we'll see businesses producing "daemons" or "after-death worms" delivering payloads that represent your interests in perpetuity.

Think about all the Internet "assets" you own and the services you configure for personal and business use. You could be storing documents, photos, videos, and music, and own multiple domain names for Websites and Weblogs. You could have established automatic payments for your mortgage, utilities, credit cards, and, of course, Internet access. Do you have stashes of virtual money in Second Life Linden dollars, World of Warcraft Gold, and Microsoft Corp. (Nasdaq: MSFT) Points? Or real money and credits in PayPal and iTunes?

Do you want your spouse, children, friends or business associates to access the data after you've shuffled off that mortal coil? Do they know your computer, cellular phone, home router, and online user names and passwords? Online resources are becoming increasingly valuable. Internet entrepreneur Jason Calacanis, who founded Mahalo.com Inc. , recently offered Twitter $250,000 to be listed as a "suggested user" for two years. How much would it be worth to "take over" an online account with thousands or even millions of followers?

This is why you should consider the concept of the just-launched Legacy Locker. The new service stores user names and passwords that may be accessed by designated beneficiaries. You may even write messages to be sent after you're dead -- they're called "Legacy Letters." Legacy videos will be offered in the future.

You must designate two "verifiers" to confirm you're dead. In addition, Legacy Locker must obtain a certified paper copy of your death certificate. However, subscribers may waive this requirement for all or some Internet resources, such as allowing beneficiaries to obtain the user name and password for Facebook or MySpace to quickly update those sites about your death. When Legacy Locker is notified you're dead, it will send you three emails within 48 hours. If you don't respond, the company will attempt to confirm your death by sending messages to your verifiers.

Legacy Locker offers a free version with limited functionality. The complete version costs $29.99 a year or $299.99 for a lifetime subscription. Anyone may subscribe, but the company is targeting its service at professionals who prepare wills, such as attorneys and estate planners. These professionals could even sell Legacy Locker at a higher price to customers in exchange for, as an example, setting up the account.

Currently, Legacy Locker stores and distributes only user names and passwords. In the future, the company might store other user data. It's also exploring offering a type of "perpetual care" to pay your online service fees, such as Weblog or photo album hosting, for years after your death. I think Legacy Locker should provide software that will suggest you add your user name and password whenever you create new online accounts, the way browsers prompt you about saving your password. Legacy Locker isn't the only company to offer after-death services. Check out AssetLock, GreatGoodbye.com, and VitalLock.

But this is merely the start of the after-death online business. How about ensuring the continued existence of my virtual pet or paying for my tombstone LCD? What if I want to eliminate as many traces as possible of my existence? How many ignominious politicians and felonious financiers might want to erase their online presence? Perhaps I could purchase an "Alan Reiter Worm" to seek out and destroy all data that mentions me? Even more interesting, maybe after my death my software personality will begin dominating the world.

With every passing year and every new generation, more of our life will be lived and stored online. We'd better figure out how to allocate, perpetuate, and/or exterminate our virtual existence.

— Alan Reiter, President, Wireless Internet & Mobile Computing

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Mr. Roques
Researcher
Tuesday March 31, 2009 11:50:06 PM
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No problem, I'll be the first one in line waiting to read it.

Alan Reiter
Thinkernetter
Tuesday March 31, 2009 1:15:00 AM
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Hi Mr. Roques,

Funny coincidence:  IE sent me a link to the same video a few weeks ago!  I saw it and pondered how to or whether to write a ThinkerNET piece that discusses it.

Thanks for reminding me!

Mr. Roques
Researcher
Tuesday March 31, 2009 1:01:40 AM
no ratings

Hello Alan,

You've probably seen this but someone gave me the link and told me to watch it and I thought it was pretty impressive and right there in your alley.

It's a video from Pattie Maes' lab @ MIT when she presented her project at the TED about 'wearable tech'.

Alan Reiter
Thinkernetter
Monday March 30, 2009 2:07:38 AM
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Hi Leland,

The point isn't whether to use Legacy Locker or a similar service but, rather, to simply ensure that the right people know about and are able to obtain access to your Internet resources in a timely manner.  

Whether it's an online service, information kept by an estate planner or lawyer, notes in a bank deposit box or chaulk writing on a blackboard -- if it's secure and the right people can access it, I guess it's okay.

After all, it makes financial sense not to get an IRS refund but, instead, to have use of the money throughout the year and only pay at the last minute with current-value dollars.  But money people love to get refunds because it's a way for them to save.  For many people, storing their user names and passwords -- and a whole host of data -- makes more sense because of the convenience.

Leland
IQ Crew
Monday March 30, 2009 1:20:48 AM
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I definitely think it's time that folks looked into what happens to Internet Assets at the time of death, but I'm definitely NOT signing up for a service to hold all my passwords and user IDs. The whole idea is a security breach waiting to happen.  I'll continue my practice of keeping a paper list of my user IDs and passwords to those items that I think my heirs would care about, and that I care for them to have access to. 

Alan Reiter
Thinkernetter
Sunday March 29, 2009 3:33:25 PM
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Hi Asad,

Some bloggers have written that Legacy Locker's price is too expensive.  At $30 a year, it's $2.50 a month.  You could pay a "lifetime" price of $300, although some people question whether the company will be in existence for your entire lifetime!  

The company says if people are willing to pay an estate planner or lawyer several thousand dollars to draw up a will, some percentage of people will consider the expense of Legacy Locker to be worth it.

You're correct -- many people don't want to add extra expenses, especially now.  That's one reason I thought about simply taking five or ten minutes and writing all user names and passwords, and tell somone you trust where you put the list.  

That's the easy part -- the difficult part is remembering to update it!  That's why I thought it would be a good idea for Legacy Locker to provide a simple program for your browser that pops up every time you add or change a user name or password.

Asad
Researcher
Sunday March 29, 2009 12:13:39 PM
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Hi Alan,

I am certainly one of those who, after reading your article, have urge for saving my passwords using your "quick-and-dirty" solution and it is in many cases a very good slution indeed, thanks for pointing it out. But i was just wondering to point out to myself and other readers the real worth of online services in scenrios where nothing else might have worked other than ultimately paying some price online to VitaLock or any of others after death service providers. Afterall it is hard economic time on many and sepnding money need more scores...:)

Alan Reiter
Thinkernetter
Sunday March 29, 2009 4:27:54 AM
no ratings

Hi Asad,

My suggestion was merely a "quick-and-dirty" solution for people who might -- because of my article?! -- have the urge to save their user names and passwords.  Legacy Locker certainly offers a better way, if you accept its conditions, security, etc.

Also, there are other online solutions, such as the few I noted in the blog post, such as VitalLock.

Asad
Researcher
Sunday March 29, 2009 12:05:52 AM
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Hi Alan,

You have rightly pointed out the usefulness and importance of enabling your loved ones to access your online resources and it will prove to be very helpful both emotionally and financially. And thanks alot for great suggestion you gave about storing your passwords etc in a safe deposit but while thinking about it i felt the need of having some sort of online assets management system more badly as there are many families who live far apart like husband in one country and wife in other and kids yet another, so even having safe deposit box might not be very easy to access immediately and also when (I wish it never happens to anyone) if some incident happens like fire or hit by hurrican, lets say, the whole house can be destroyed at one without a trace (as happened in many natural disaster that come without warning) then these safe deposit boxes cannot be as helpful as any internet based management that have required record that you want to pass on to your loved ones like information about all bank accounts, all emails other assets etc . I hope there can be a number of possible suggestions depending on individual situation and famil setups, trust level etc. but indeed it is very important to think on it and do the least as you suggest have everything stored in atleast a safe box.

Alan Reiter
Thinkernetter
Saturday March 28, 2009 5:22:39 PM
no ratings

Hi Asad,

Thanks for your kind words.

Enabling one's family to be able to access one's resources certainly can be useful.  Just the "simple" activity of storing family photos on Flickr (or any online storage site) -- but not enabling one's family to access those photos (to, for example, download) -- could be a great sadness after death.

Then there's the significant financial implications where people both conduct business and store funds on the Internet, but one's relatives and/or business associates aren't able to access it or need to go through a lawyer to do so.

I suggest everyone make a list of all user names and passwords -- everything from the online sites to things one rarely things about (computer log-on, router log-on, etc.) -- and store them in a safe deposit box or keep them in a place in the house where one's spouse and/or kids knows about them (assuming you trust your spouse and kids!).

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