The Macrosite for News, Analysis and Opinion about the Future of the Internet
Alan Reiter

The Truth About Municipal WiFi’s Problems

Written by Alan Reiter
3/28/2008 49 comments
no ratings
DISCUSS   Digg   Del.icio.us   Reddit   Email This   TWEET THIS

A few years ago, there was lots of press coverage glorifying the potential of free and cheap municipally sponsored WiFi Internet connectivity for citizens and travelers. Today the press is having a field day writing about its failures. The truth is municipal WiFi was hyped in the past to create unrealistic expectations and now it’s being bad-mouthed to cast a pale over the entire concept of municipal broadband service.

A recent New York Times article, "Hopes for Wireless Cities Fade as Internet Providers Pull Out," reports municipal WiFi momentum is floundering because of unrealistic ambitions and technological glitches. “The conclusion that such ventures would not be profitable led to sudden withdrawals by service providers like EarthLink Inc. (Nasdaq: ELNK), the Internet company that had effectively cornered the market on the efforts by the larger cities,” the Times reports.

What went wrong?
Developing a municipal WiFi network that meets everyone’s needs is impossible. Even well meaning politicians and technologists were caught off guard by the requirements of a metro scale WiFi network. Esme Vos, who runs the terrific MuniWireless.com information site, notes that new technologies and networks typically result in cost overruns. Also, planners didn’t sufficiently consider population density in relation to the infrastructure to ensure coverage for as many potential users in as small an area as possible.

Craig Settles, a business technology consultant and WiFi expert who recently wrote a guide to municipal wireless, emphasizes that it’s important for cities to determine what problems they need to solve, rather than first picking a specific technology or business model.

Settles notes that Earthlink was more interested in selling subscriptions to a broad market, rather than trying to solve the digital divide between the haves and have-nots. If a city’s main goal is serving lower income residents, perhaps it would be preferable to explore offering free or low-cost DSL or cable modems rather than mandating WiFi across an entire city. If businesses need high-speed data in specific, limited areas, perhaps cities should consider expanding their fiber lines to generate revenues from corporate subscriptions. If that fiber business is profitable, cities could consider offering supplemental WiFi in select areas. That’s what Santa Monica, Calif., is doing, says Settles.

WiFi is a supplemental service for some cellular operators, and that’s creating competition for potential municipal networks. AT&T Inc. (NYSE: T), which offers DSL and cellular, announced it was taking over T-Mobile’s WiFi service in Starbucks. AT&T’s DSL customers will receive free WiFi. Can new WiFi offerings for AT&T’s iPhone and iPod touch customers be far behind? Also, faster cellular data services are placing pressure on municipalities that would like to sell WiFi to business customers.

When you factor in the credit crunch and lower property taxes that municipalities are experiencing, the environment for a municipal WiFi looks even more hostile. But it’s not impossible. Glenn Fleishman’s uber WiFi site, Wifinetneww.com, points to an NPR article and audio report about Minneapolis’s WiFi network. The city signed a 10-year agreement with the infrastructure company US Internet Corp. and will be the anchor tenant to provide ongoing revenues while other subscribers are sought. Smaller cities also are developing WiFi networks.

The truth about municipal WiFi is it shouldn’t only be about city-wide coverage or WiFi. It should be about cities determining what, why, and where Internet access will be provided and the required technology and business models. It should be about creative business partnerships and asking potential users lots and lots of questions.

— Alan Reiter, President, Wireless Internet & Mobile Computing

DISCUSS   Digg   Del.icio.us   Reddit   Email This
Current display:       newest comments first       display in chronological order
Page 1 of 5   Next >
Alan Reiter
Thinkernetter
Thursday June 19, 2008 1:53:48 PM
no ratings

Hi Mr. Roques,

On very rare occasions when my broadband connection has gone down or when I'm at a hotel with very expensive or no Wi-Fi, I have sometimes "borrowed" someone else's Wi-Fi.  But the experience is usually poor -- intermittent signals and slow speeds.

There are usually much better alternatives, whether it's using  cellular data or going to a Wi-Fi restaurant/cafe with cheap or free Wi-Fi.  I've found that tethering an EDGE-only phone as a modem can be fine for pulling down e-mail.

Mr. Roques
Researcher
Thursday June 19, 2008 11:35:36 AM
no ratings
This is the title of a nice article in Time magazine. It's a very nice, short read - might open some eyes and close some networks.
Mr. Roques
Researcher
Thursday June 19, 2008 10:10:57 AM
no ratings

haha! probably! but technically most of us qualify as poor (considering most of us live by ourselves and are living out of "family welfare")

I'll check it out.

Alan Reiter
Thinkernetter
Wednesday June 18, 2008 8:05:00 PM
no ratings

Hi Mr. Roques,

I don't know the statistics about who downloads the most illegal music and videos files as well as software, but it wouldn't be surprised if it were those of your ilk -- people still in school! :)

As for Glenn's Wi-Fi Networking News podcasts, just go to his site and you'll see the audio files where he comments for five minutes or so -- in between the detailed text entries.  I don't remember if you can subscribe to Glenn's comments, but they are on the site.  He has articles as well as an audio commentary about the Philadelphia venture.

He's a sharp guy.

Mr. Roques
Researcher
Wednesday June 18, 2008 5:10:51 PM
no ratings

The idea of bridging digital divide also brings more problems - and I hate to make this assumption, but I'm guessing it's partly right. Who downloads the most amount of illegal content?

I definitely learned my lesson - I was used to more "calmed" streets in College Park.

Which podcasts do you recommend?

Alan Reiter
Thinkernetter
Wednesday June 18, 2008 3:23:24 PM
no ratings

Hi. Mr. Roques,

While many people like the idea of enabling poorer people to have high speed wireless Internet access, the business case isn't very viable from a profit standpoint despite also offering paid service as well.  However, the issue of "bridging the digital divide" isn't going to go away.  A computer/mobile consultant friend of mine suggested that low-income people be offered free or subsidized DSL or cable modem service because the phone/cable lines often already exist.

I do, on occasion, listen to music or technology podcasts on my Bluetooth headset while also reading and sending e-mail as I'm walking.  However, I try to be careful.  I wear only one headset (it's stereo and two headsets came with the package) and I always stop what I'm doing when I cross a street.

Alan Reiter
Thinkernetter
Wednesday June 18, 2008 3:13:10 PM
no ratings

Hi Paul,

It seems as if Philadelphia's Wi-Fi network is indeed going to get a new lease on life.  It will be interesting to see how long that lease will be!  With all the problems of municipal Wi-Fi designed for individuals and businesses, it's tough to make a profit.  Lots of routers are needed and building penetration is tough.

Municipal Wi-Fi does seem to be doing okay in cities where the local government is the primary or only user, such as for public safety applications.  The profit motive is then less of a concern than improving communications of police, fire fighters, etc.

For what's probably the best coverage on the Web (or anywhere) about Wi-Fi, check out www.WiFiNetNews.com.  It's run by Glenn Fleishman, a freelance writer who does a great job of covering the entire industry.  He's as good -- and often better -- than any analyst.  Glenn has written and also posted an audio podcast about the Philadelphia situation.

As for people who claim they are affected by Wi-Fi, it is strange.  Radio waves are all over the place in low, high and medium wave lengths.  Have the people who are complaining about Wi-Fi complained about AM/FM radio, TV, microwave ovens, cordless phones, cellular phones, etc.?

I'm not a doctor, and perhaps there are people who are especially sensitive to certain types of radio transmissions.

Mr. Roques
Researcher
Wednesday June 18, 2008 1:19:02 PM
no ratings

Like most public services, privatization comes at some point - and sometimes it's accepted, sometimes not. I think in this case it will help the service (as a technology). I don't think the intial concept was to give low class people access to internet through WiFi. Even if the prices are going down, I don't think people who have WiFi-enables equiments should be considered low-class, at least not yet.

Regarding the syndrome, it's widely discussed whether cellular EM emissions are harmful and most studies are inconclusive - some say yes, some say no, some say depends on age, etc. I think the real syndrome caused by cellular and wifi is the addiction to it. I found myself walking in a crowded NYC street the other day while texting and listening to my iPod and almost got ran over - that was the first and last time I do that. 

BTW, you're really digging up those stories!

Paul Whyte
Researcher
Wednesday June 18, 2008 12:54:16 PM
no ratings

Hi Alan,

It seems Municipal Wifi is heading for the exit doors. A group of Investors had to intervene to save Philly's Wifi Network, at least for the short term: Philadelphia's Wi-Fi network saved, for now, but the time for citywide wireless has past

How would this news reverberate to the proponents of Municipal Wifi? I also came across a WHO terminoly for people who suffer from radiation fron wifi hot spot . WHO called the disorder: IEI-EMF ( idiopathic environmental intolerance with attribution to electromagnetic fields,"). Isn't that weird???

no ratings

Noble metal migration and there effects on self healing circuits on topical plating conductors on flexable-substrate applicaions; will have to wait, as the muni wireless and wired get dised' by me. ,  in an April 2008 discussion in IE.com  The readers that have taged along, probably dont care where we continue, just as long as we continue and it can be found at IE.

From a convenience standpoint:  " lets get wireless for a necessity first. " 

People drag their ass all the time.  " it is better for the gym to have a fiberport outlet , while resting your exercised ass and also to have a wireless area capabillity if necessary; say for an oncall Doctor. But he, they , probably carry a pager.  " better inbuilding coverage , from a 100 times more powerful transmitter "

Oh -- and forget FTTH.  The solution is 4G (as I wrote in my most recent column) ;) !  Perhaps there's some confusion.  But for speed and reliability, wireless can't compare to fiber -- even 4G is no match for fiber.  I've never said otherwise.

However, the reality doesn’t stop manufacturers from hyping LTE’s theoretical and laboratory speeds of hundreds of megabits per second."    10 Megabit sec wifi, to a stored template device is absoutly astounding,, however the nand onboard the mobile needs to get refreshed by the fiber port,  ( no big deal, i think , just build it )    40 Megabit, or heaven forbid 80Mbs wireless, looks magical..  with out the fiberport,,   but...    this is really the operative theory...   " One big advantage for fiber is that the EM issues are moot: no need for concern whatever, and it leaves the spectrum free for further use. "  I agree with you ECSD.

but by now I am satisfied that the government (namely WE) should and shall run our own networks. The smart guys will sell the idea to the government   Just really the whole point of the argument... " lets do it right "

Creating a demand for "fluffy"  Isn't that the idea of excess nlp.  (iajgwu.) n baited.

  

Page 1 of 5   Next >
The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
previous posts from Alan Reiter
Alan Reiter
Alan Reiter   9/3/2010   27 comments
Forget about Apple Inc. (Nasdaq: AAPL)’s announcements of the new Apple TV, iPods, and Ping. It's kid stuff compared to what Apple has in store for you.
Alan Reiter
Alan Reiter   8/26/2010   59 comments
Google (Nasdaq: GOOG) is launching a new VoIP service that allows anyone in the United States with a consumer Gmail account to make and receive telephone calls within the US and to Canada for free, at least through the end of this year. It's a consumer play, an enterprise play (eventually), and a One Company To Rule Your Communications play.
Alan Reiter
Alan Reiter   8/19/2010   22 comments
This summer, rumors have been flying about Apple Inc. (Nasdaq: AAPL) creating a CDMA iPhone, which could mean, finally, a Verizon Wireless iPhone. But even if the rumors are true, you might not necessarily want to get one as soon as it's available.
Alan Reiter
Alan Reiter   8/13/2010   72 comments
Barnes & Noble, the world's largest retail bookseller, is up for sale -- even though some shareholders are resisting. What if Amazon.com Inc. (Nasdaq: AMZN), the world's largest online retailer -- and king of online book sales -- bought it?
Alan Reiter
Alan Reiter   8/5/2010   42 comments
Are Americans ready to dispense with plastic credit cards and, instead, purchase products by using their cellular phones with "contactless" payments?
5
of
IETV: the thinkerNet on film
5
of
2pm EDT
Thu
Sep 30th
an IBM information resource
sponsored content
big blue blog
an IBM information resource
sponsored content
Getting to Work on Smart Work: How IT Is Transforming the Implementation of the 'Internet of Things'
Organizations in all industry sectors are becoming more instrumented, interconnected, and intelligent -- and that's changing the way they approach virtually every facet of their operations. It's up to IT to help organizations adopt a "Three I's" approach that leverages the emerging Internet of Things and enables them to work smarter.

READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE!

REGISTER HERE
Wanted! Site Moderators
Internet Evolution is looking for a handful of readers to help moderate the message boards on our site – as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?

Please email: moderators@internetevolution.com
Internet Evolution – not for thickies
Apple's 'Terrorware' Patent Could Turn 2010 Into 1984
Alan Reiter
Forget about
Apple Inc. (Nasdaq: AAPL)’s announcements of the new Apple TV, iPods, and Ping. It's kid stuff compared to what Apple has in store for you.

CLICK FOR MORE
Apple's 'Terrorware' Patent Could Turn 2010 Into 1984
Alan Reiter
Forget about
Apple Inc. (Nasdaq: AAPL)’s announcements of the new Apple TV, iPods, and Ping. It's kid stuff compared to what Apple has in store for you.

CLICK FOR MORE
Eurotrash
High & Dry in Barcelona

2|3|10   |   1:08   |   1 comment


Ray’s heading to Barcelona for the Mobile World Congress, and he’s not happy about it, the miserable git.
Second Shooter
80/20, 40/3, Shovel/Snow

12|14|09   |   2:09   |   No comments


The iPhone has created a new form of the 80/20 rule, according to AT&T, which claims only 3% of iPhone users generate 40% of wireless traffic. But is that really a justification for usage caps and pricing tiers? What did AT&T think was going to happen with the iPhone pricing plan, and are they shoveling something else at us now that we're hooked?
Not Dr. Phil
How Do You Measure Openness?

10|9|09   |   2:25   |   5 comments


Verizon is making a big noise about making its wireless network open, but how will we measure if they've been successful? Do we count devices? Applications? Or just take their word for it?
Wisdom of the Big Chair
More Texting, Less Bandwidth

9|2|10   |   1:56   |   1 comment


Nielsen’s recent numbers on the increasing use of texting bode well for enterprise networks. Shunning the phone in favor of text messaging could mean reducing bandwidth.
Mary E. Shacklett
Wish List for Mobile Devices, Part 1

Part 1 of 2   |  
See complete series
8|31|10   |   1:41   |   2 comments


By 2014, mobile devices will overtake laptops as the appliance of choice for consumers. But device makers still have some wishes to fulfill, including mobile app simplification and the ability to better perform word processing/spreadsheet functions.
Not Dr. Phil
U-verse Mobile Misses Its Mark

8|12|10   |   2:37   |   No comments


U-verse customers should wait before upgrading their TV packages to unlock the capabilities of the new U-verse Mobile app.
Wisdom of the Big Chair
The Return of the Giant Cellphone

8|10|10   |   1:54   |   1 comment


Hey, handset makers: 1992 called and said it wants its monstrous cellphone back!
Second Shooter
Is Android Losing by Winning?

8|5|10   |   2:05   |   13 comments


Android has passed the iPhone in sales, according to Nielson, but it's still not clear how Google plans to turn this success into profit. Tom thinks Google might want to start figuring that out.
Reiter's Block
Inside RIM’s Tablet Survey

7|29|10   |   2:50   |   4 comments


Research in Motion recently emailed a survey about smartphone use and tablet computer preferences. Could it be a prelude to a RIM tablet? Of course!
Second Shooter
Skype vs. Fring: Isn’t It Ironic?

7|15|10   |   2:06   |   4 comments


It may be time to take issue with Internet players that restrict what others can build on top of their capabilities. (Yes we’re talking to YOU, Skype and Apple.)
what.the.ferraro
Guilty of Foolish Facebookery

9|3|10   |   01:40   |   9 comments


Again we learn the hard way that people serving on jury duty should stay far away from the World Wide Web.
Reiter's Block
RIM Caving on Security

9|2|10   |   2:32   |   4 comments


RIM is giving in to demands by India to snoop on encrypted BlackBerry data. It's time to develop cheap or free encryption software for BlackBerrys and other cellular phones.
Wisdom of the Big Chair
More Texting, Less Bandwidth

9|2|10   |   1:56   |   1 comment


Nielsen’s recent numbers on the increasing use of texting bode well for enterprise networks. Shunning the phone in favor of text messaging could mean reducing bandwidth.
Second Shooter
Taking Copyright Protection Too Far

9|1|10   |   2:08   |   5 comments


Two studios have filed suit against an ad broker for placing ads to help monetize P2P sites suspected of copyright infringement. That's taking a dangerous step toward what might be a worthy goal.
Singer at C-Level
Video in the Cloud

9|1|10   |   2:16   |   2 comments


Software giants are looking for cloud solutions to support our insatiable appetite for video. There will be blood. Yum.
Mary E. Shacklett
Wish List for Mobile Devices, Part 1

Part 1 of 2   |  
See complete series
8|31|10   |   1:41   |   2 comments


By 2014, mobile devices will overtake laptops as the appliance of choice for consumers. But device makers still have some wishes to fulfill, including mobile app simplification and the ability to better perform word processing/spreadsheet functions.
Second Shooter
Google Shifts From Free Content

8|31|10   |   2:14   |   6 comments


Google's foray into pay-for-view movies may be an indicator that the days of free ad-sponsored content are numbered, or at least that ad sponsorship won't fund nearly enough content.
Sweeney Blog
A Sharp Website

8|30|10   |   2:27   |   6 comments


Pencil sharpening gets the digital and artisanal touch, just in time for test-takers everywhere.
Mary E. Shacklett
Online Education Gets a Boost

8|30|10   |   2:02   |   8 comments


Online education, improving to better replicate the interactions that occur between teachers and students face-to-face, grew in double digits during the recession. Still, there’s more work to be done.
Reiter's Block
Educating Bill Gates About Education

8|27|10   |   2:34   |   10 comments


Bill Gates says where you study is becoming much less important, and the best college lectures will soon be found online. Reiter disagrees.

Enabling People and Organizations to Harness the Transformative Power of Technology