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Ira Winkler

Twitter Sets Security Example

Written by Ira Winkler
7/14/2009 16 comments
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I was ecstatic when I read that Twitter Inc. was taking action against accounts that were clearly infected with the Koobface worm.

Specifically, when an account posts messages that are indicative that the user’s computer is infected with the worm, it suspends the account. This is exactly the type of action I have been advocating for years.

While people claim there is a right to connect to the Internet, it is ridiculous to claim that the right comes without responsibility. There are few other venues where people would even tolerate claims that participants aren’t responsible to not be a danger to others.

For example, only a drunk himself believes that he should be allowed to drive drunk. Nobody questions that an unsafe car should be taken off the road. It is likewise ridiculous to tolerate computers that present a danger to others.

It is very serendipitous that the recent Korean DDOS attacks resulted from improperly protected computers. Specifically, computers not running updated antivirus software were the source of the attacks.

Similar attacks are used for extortion and the sending of spam that enables fraud, and countless other computer crimes. Again, the criminals are using unprotected computers throughout the Internet for their own purposes.

While the current Korean DDOS attacks may or may not be a cyberwar strike, they are a clear indication that any real cyberwar attacks will exploit the millions of unsecure computers throughout the Internet. Consider that the current DDOS attacks that are significantly impairing government Websites only involved 50,000 compromised computers.

Given the potential damages vulnerable and infected computers present to others, Twitter’s action should be a model for other Internet services and sites. Not only does it protect the integrity of the site, it protects the site’s users.

It also reduces the operations costs of the site. When you consider that 90 percent of email is spam, you can assume that 90 percent of the money spent on forwarding, storing, processing, and backing up email is spent on spam. Consider what would happen if Twitter had to deal with the growth associated with a similar proportion of Tweets being the equivalent of spam.

To me, it is ridiculous that we allowed the situation to get as bad as it is. This likely results from the fact that negligent users rarely have incurred any repercussions -- unless the resulting computer attack directly affects them.

For example, if someone loses all of their data because of a computer virus, they will sometimes learn to use antivirus software in the future.

Unfortunately, criminals have become sophisticated to the point that they are no longer purely malicious. They use compromised computers as part of botnets to further their other crimes.

Even when victims experience a loss, such as identity theft, it is rarely clear to the victims that bad computer security is the cause of the loss.

Even when the source is clear to the victim, they are frequently reimbursed any out-of-pocket losses. This minimizes the repercussions.

Twitter’s actions, in contrast, deliver clear and immediate repercussions. While I never understood the majority of Twitter use, it is clearly important to people. By suspending accounts, Twitter is doing more for Internet security than any other company has done in a long time. I just hope that more popular Internet sites will do the same.

— Ira Winkler, Former National Security Agency analyst and author of Spies Among Us

Channel: Consumer Internet, Security
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Mr. Roques
Researcher
Friday July 17, 2009 12:05:42 AM
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Not questioning your article or opinion, but I've wondered if  a/v companies play both games, that of creating or supporting viruses so that the need for antiviruses exists. Or do you think they try their best?

Jason_13
Rank: Cyborg
Thursday July 16, 2009 10:02:15 PM
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I do like your Utopian view, and understand where you are coming from, but it's just not realistic.  At least for most businesses, it is not. 

Since you cannot necessarily predict when the next 0-day comes out, you cannot predict when the next exploit will hit.

While I agree that companies (and government) can do a lot more to secure their environments, you can't lock it down to "failsafe" proportions.  Someone always has access to the data.  Some protections can get no further than a policy.

You may be able to detect an authorized person being malicious, but you cannot prevent it.

I doubt you would be willing to put your company name out there and say "Hackers Not Allowed Here - PERIOD!"  At the very least you'll be DDoS'd into ancient times...

 

 

Mike Acker
Rank: Cyborg
Thursday July 16, 2009 9:40:14 AM
no ratings

at the papermill the safety slogan was

ACCIDENTS DON'T HAPPEN THEY ARE CAUSED

now on the web that bumber sticker needs to read

HACKING DON'T HAPPEN IT IS ALLOWED

 

donaldleegraham
IQ Crew
Thursday July 16, 2009 8:13:15 AM
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I want that bumper sticker =)

And you are right on the money when you say, " If you say you cannot be hacked, you're foolish and inviting trouble."

Cheers!

Jason_13
Rank: Cyborg
Wednesday July 15, 2009 11:55:35 PM

"Hacks Happen"  - my new bumper sticker.

Twitter was hacked, and hopefully they learned a lesson from it.  It's the nature of the game in the security field.  If you say you cannot be hacked, you're foolish and inviting trouble.

We don't know what the next 0-day is going to be, or when the next misconfiguration of a device may leave us exposed to the bad guys/gals.

I would argue that it's not if you get hacked, but how you respond when you get hacked.

Granted, I would state that in general, though, the software development community (web applications in particular) need to have a better understanding of security and inclusion of such security knowledge in their SDLC process.

 

 

 

Ira Winkler
Thinkernetter
Wednesday July 15, 2009 3:30:26 PM
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While I won't claim that Twitter has or does not have adequate security of its own, the point is irrelevant to the thesis of the article.  Twitter is forcing many thousands of users to implement anti-virus software and preventing them from doing further damage to others.

It would definitely be nice if they would take better precautions for themself, but again, it is not relevant to the effect they are having on the general user population.

donaldleegraham
IQ Crew
Wednesday July 15, 2009 2:33:52 PM
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"Twitter is doing more for Internet security than any other company has done in a long time."

Twitter was hacked. Read this post: "Twittergate"

While this was a good response to security issues facing Twitter, it appears they need better security policies in place to protect sensitive company information.

Just my $0.02

RichardRollTide
Rank: Web master
Wednesday July 15, 2009 10:53:41 AM
no ratings

Companies have been trying to deal with spam for years to no avail. Unfortunately, spam is still here today and I don't see it going away as long as new avenues of approach arise to communicating to people.

Jason_13
Rank: Cyborg
Tuesday July 14, 2009 11:15:33 PM
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Good article, Ira.

Does anyone know if Twitter notified the users (assuming they used valid email addresses)?  It's definitely a worthy move to lock the accounts, but it would be an even better step if they notified the users of why it was done and what to do to resolve it.  I realize it is not their responsibility, but that would be an impressive move.

Mary Jander
Thinkernetter
Tuesday July 14, 2009 5:53:33 PM
no ratings

This is a great point. Lack of accountability -- the sense that the breach was an unfortunate accident that happened despite good intentions -- is a common factor in a long list of government data breaches.

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The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
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