Jonathan Feldman, director of IT services for the City of Asheville, N.C., is one of the most sought-after speakers on the IT and innovation circuit. He's no ordinary local government CIO.
He's a contributing analyst at InformationWeek. He's the author of Teach Yourself Network Troubleshooting and a contributing editor at Network Computing. As far as enterprise and organizational IT goes, he's been around the block, working with the government, military, law enforcement, financial services, and healthcare sectors.
Heading up Asheville's IT services since February 2005, he has worked to improve customer service scores and reduce costs. His innovations have garnered awards for the IT services department, including the International Economic Development Council's new media award and Excellence in Public Service award.
Jonathan is a rare example of an IT director working at the cutting edge of new technology and customer service, and a thought leader with strong views on everything from cloud security to project management to email.
Join us for a tour around Jonathan Feldman's IT world, today at 2:00 p.m. ET (11:00 a.m. PT).
— Kim Davis , Community Editor, Internet Evolution