The series of 7DEE presentations, which concluded Monday, gave us a breathtaking glimpse of the future of IT and computing in the enterprise.
As Mary Jander explained after the first two talks:
IT's identity is in crisis as it tries to keep pace with the onrush of an emerging infrastructure of mobile devices and applications, along with social networking and the challenge and opportunity of big-data and analytics.
IT faces the dilemma that it is devoting more and more time -- and budget -- to administration and management, and less to innovation, precisely when innovation is most needed.
The prospective solution examined by our presenters was the use of expert integrated systems to provide centralized governance of IT resources (although with the potential for decentralized execution). In essence, an expert integrated system provides:
Integration by design
A simplified IT experience
In 7DEE we learned how this was possible, using the example of IBM's PureSystems.
PureSystems captures and preserves IBM's extensive expertise in aligning many different combinations of software and applications and configuring the hardware to support them. Joe Clabby, founder of Clabby Analytics, showed us how applications can be seamlessly deployed across these systems with extreme optimization and simplified management.
IT staff no longer have to reinvent internal systems in order to integrate every new development in software and every novel application: The built-in expertise of the expert integrated system provides this service.
Integration by design tunes software and hardware components into one, purpose-built system, ready-optimized but also easily customized to respond to varying workloads. Expert integrated systems readily combine with cloud computing resources, as described by Mary E. Shacklett, President of Transworld Data, to provide capacity on demand.
Managing a unitary system through one interface, instead of a ragbag of hardware, software, and applications, leads to a simpler experience of IT management. Jason Gartner, VP of IBM PureSystems Product Management, explained how expert integrated systems untangle IT administration by providing a single point of platform and application management, as well as repeatable, self-service application provisioning.
Jason introduced us to the IBM PureApplication System, a pre-integrated system, pre-optimized for enterprise application workloads, which can be out of the box, up and running, in less than four hours. Hans J. Skalle, an IT investment specialist and leader of the IBM WebSphere Business Value Assessment team, demonstrated the reductions in IT costs arising from the reusable templates and iterative patterns these systems use to simplify the deployment, integration, and management of components.
In summary, Marie Wieck, General Manager of IBM's Application and Integration Middleware business, looked ahead to how expert integrated systems will change the face of computing, and bring tangible value to clients. For example:
The global UK bank, which consolidated 1,200 servers, seven application server versions, and 45 patch versions to achieve a 2 million pound reduction in IT costs over three years
The global aircraft industry company, which is implementing an integrated platform for the cloud delivery of complex services
The US insurance firm, which is aggressively rolling out new applications, yet anticipating millions of dollars of savings, not only in IT costs, but in the avoidance of outages and incident management
As Marie says, expert integrated systems promise a fundamental change in both the experience and economics of enterprise IT. It's going to be exciting to witness these shifts in the months and years ahead. You can find the archived classes, with links to the audio presentations and associated slide decks, here.
Ideally, Kim, the business and IT folks would work together so that the best of both worlds will lead to optimal changes. The disconnect between these two areas has as big an impact for the future as does breakthrough technology.
Great thoughts, Kim. And the comments about the usable service to non-IT personnel is a key dimension.
With the wide expansion of technology and its distributed tools providing us with more information, the focus has become how to enhance the capability to meet the organization's demands, and work with the multiple end users to provide the data they need to improve operational and strategic decision making.
If IT will embrace this virtual future, and build the systems and support that organizations need, they can become the vital link to competing for the future.
Yes, Joanne, I think a lot of the changes we discuss here also imply changes in the internal culture of the enterprise. One intended aspect of expert intregated systems is that non-IT staff should be allowed to configure performance in some respects. Scary for IT? Probably.
What strikes me the most from a non-technical view is the promise of IT focusing on innovation, should they get out from under the quagmire of technical issues they currently face. A solution such as IBM's won't necessarily be enough to reengineer an IT culture that clings to job security by favoring complexity. A top-down directive is needed within organizations to make this change happen.
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Expert Integrated Systems: Changing the Experience & Economics of IT In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator. READ THIS eBOOK
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